Premium Room, 1 Queen Bed
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Reviews of Achievers Airport Hotel

3.5 out of 5
Achievers Airport Hotel
NAIA Terminal 4 Carpark B, Domestic Road, Pasay

Reviews

7.8

Good

Rating 10 - Excellent. 84 out of 303 reviews" "
Rating 8 - Good. 132 out of 303 reviews" "
Rating 6 - Okay. 53 out of 303 reviews" "
Rating 4 - Poor. 19 out of 303 reviews" "
Rating 2 - Terrible. 15 out of 303 reviews" "

8.0/10

Cleanliness

8.4/10

Staff & service

7.6/10

Amenities

7.8/10

Property conditions & facilities

6.4/10

Eco-friendliness

Reviews

8/10 Good

Sinforoso

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I like the acceility to terminal 1 of ninoy aquino international Airport. One only thing that i m not satisfied is the food! The food that was advertise is not what is shown on the menu! Other than that, i will recommend to friends!
Stayed 2 nights in Nov 2021

10/10 Excellent

stephen

Stayed 1 night in Nov 2021

6/10 Okay

DIONISIO

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
The food was really good and good friendly atmosphere plus helpful and accommodating staff
Stayed 1 night in Oct 2021

8/10 Good

David

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Amenities
good clean room. WiFi signal very poor Expensive for extended check out
Stayed 2 nights in Oct 2021

4/10 Poor

Scott J

Disliked: Property conditions & facilities
The hotel is far from everything in an industrial area.
Stayed 1 night in Oct 2021

4/10 Poor

Vannessa

Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
Hot and cold shower issues, dusty aircon and exhaust fan. No wifi or cable. No free water
Stayed 1 night in Sep 2021

6/10 Okay

Ranulfo

Business traveller
Disliked: Amenities
They served the food without cover to the room.
Stayed 2 nights in Aug 2021

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Malapit sa diagnostic lab
Stayed 3 nights in May 2021

6/10 Okay

Verified traveller

Liked: Staff & service, amenities
Stayed 3 nights in Apr 2021

10/10 Excellent

Rhuel, Florida

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very conveniently located near the airport. Shuttle are available to and from the airports terminals.
Stayed 1 night in Nov 2020
Response from Ma. Theresa Dela Cruz on 25 Nov 2020
Thank you for your review. Pls. stay with us again sometime. We will still improve our services. Thank you.

6/10 Okay

Roy, Alabama

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities
The hotel was very convenient to all airport terminals in Manila and a free shuttle could be arrange one way..The free breakfast in the morning was good and always cooked fresh for you..My room was very clean and the bed was comfortable..The staff was friendly and helpful...I stayed 3 nights and was in a rear room in the hotel and for the most part, quite..Now a few negatives..When I arrived the elevator was out of service and my room was on the third floor and I had several bags but got some help to carry them upstairs. The elevator was repaired the day before I left..My room was very small, could hardly move around in it with my luggage in the room..But overall, a good stay..
Stayed 3 nights in Aug 2020

10/10 Excellent

Efren

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Little Things Mean A Whole Lot!
The whole experience was excellent!!! I'd give this property a 4.5 star rating in customer service. From the front desk all the way to transportation --- staff were friendly, courteous and very accommodating. Special thanks to the following hotel staff: 1)Keith and staff from the restaurant who was prompt in taking our orders and having our food sent to our table on time. 2)The chef/ cook who prepared our food beyond our expectations. Everything you prepared was to die for!!! 3) To the front desk staff who worked deligently in assisting us to secure our Certificate of Acceptance in order for us to travel to Manila for our trip back to Toronto. 4) Lastly, to MARLON our driver/housekeeper who always has a ready smile and made sure that our stay for 3 nights were comfortable by looking in to our needs from cleaning the rooms all the way to the smallest things like toiletries ----A BIGTHANK YOU!!! :) Look forward to staying again the next time. Maraming maraming salamat po sa lahat!!.
Stayed 3 nights in Aug 2020
Response from Ma. Theresa Dela Cruz on 4 Sept 2020
Good afternoon. Thank you so much for your comment. We hope that you will stay with Achievers Airport again sometime. MA. Theresa Dela Cruz Supervisor

10/10 Excellent

KAREN, JAPAN

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
EVERYTHING WA S SO GREAT, WE DON'T HAVE NEGATIVE COMMENT
Stayed 2 nights in Aug 2020
Response from Ma. Theresa Dela Cruz on 4 Sept 2020
Good afternoon. Thank you for your beautiful words. We hope that you stay again Here at Achievers Airport Hotel If you visit the Philippines some other time. Keep safe. Ma. Theresa Dela Cruz Supervisor

4/10 Poor

G A

Disliked: Staff & service
Service needs a lot of improvement
I have arranged for the free shuttle of my elderly auntie to be picked up at the airport. We followed as per their emailed instructions but my auntie ended up waiting for 3 hours at night time for the shuttle to arrive (7pm arrival - picked up at 10.30pm for a hotel just right across the airport). She eventually got pick up, arranged for the breakfast and shuttle in the morning. The breakfast was delivered on the last minute leaving her just 10mins to eat her breakfast before the shuttle leaves for the airport. No information given and the phone numbers to call (restaurant/kitchen) from the room no one answers. The reception wasn't very helpful.
Stayed 1 night in Jul 2020
Response from Ma. Theresa Dela Cruz on 4 Sept 2020
Good afternoon. We are really sorry for what happened. We rest assure you that If you book again with us it won't happen again. Thank you very much.

10/10 Excellent

Geoffrey

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
👌👌👌👌👌😁😁😁😁😁
Stayed 1 night in Jul 2020

2/10 Terrible

lars

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Apr 2020

8/10 Good

hugh

Liked: Staff & service, property conditions & facilities
New and close to the Manila Airport.
The hotel is still new so it is in good condition. A little noisy as it faces the airport parking lot. Most of the staff were good but not impressed with their male breakfast of staff. Even standing directly in front of the server, he still managed to ignore me. Their fresh salad was placed inside a bowl one would usually use for a dipping sauce.
Stayed 3 nights in Mar 2020

8/10 Good

Nairu

Liked: Cleanliness, staff & service, property conditions & facilities
Very convenient hotel
Stayed here for one night as I was scheduled for morning flight to Cebu from Terminal 4 next day. The hotel is very conveniently located across from Terminal 4 and next to plenty of eateries. Hotel was very clean and had very friendly staff. Only downside was that it was “too close” to the airport that you could clearly hear public announcements from the airport which kept us awake at night. If you’re here for a quick layover for the night, I would highly recommend it but just bring ear plugs.
Stayed 1 night in Mar 2020

2/10 Terrible

Verified traveller

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
They refused to pick me up from the hotel or respond to my messages so i refused to stay there and lost my money
Stayed 1 night in Mar 2020

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice to stay close to airport. Hotel is nice, clean, good food in restaurant, nice people in front desk, i like it.
Stayed 1 night in Mar 2020

10/10 Excellent

Verified traveller

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Second time we stayed there and it is a great place to stay in Manila. Close to the airport and the people are very helpful.
Stayed 1 night in Mar 2020
Response from Theresa on 14 Mar 2020
Greetings from Achievers Airport Hotel Thank you for your comment. We hope That you will stay again with us. Thank you.

8/10 Good

Verified traveller

Travelled with family, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Property met needs for one overnight. A tip that would have helped prior to check-in is that there is an airport shuttle you can arrange with the hotel; during booking, it seemed through Expedia's wording on the website that it was one-way only (hotel-to-airport), but in reality, it's is both ways. Major concern is noisy outdoors as the hotel is connected to Terminal 4 and announcements from airport can be heard from within rooms. Staff is polite and respectful of belongings with facilities being basic and clean.
Stayed 1 night in Mar 2020

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel restaurant had good food. I also liked the location near the airport . The room was rather small but it was clean.
Stayed 1 night in Mar 2020
Response from Theresa on 14 Mar 2020
Greetings from Achievers Airport Hotel Thank you for your comment We hope to see again Here at our Property.

10/10 Excellent

Lily

Stayed 1 night in Mar 2020

2/10 Terrible

Verified traveller

Disliked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Mar 2020

8/10 Good

Anthony

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Convenient location for Terminal 4
Great location if you have an early morning flight out of Terminal 4. It’s an easy five minute walk across a footbridge to the terminal. A nice surprise was the food at the small restaurant Mactan - tasty and well priced. As other reviews have pointed out you can hear the announcements from the terminal so if a light sleeper pack some ear plugs. The rooms were clean and comfortable.
Stayed 1 night in Feb 2020
Response from Ma. Theresa Dela Cruz on 3 Mar 2020
Good afternoon. Thank you for your comments and suggestions. We look forward to see you again here at our property.

10/10 Excellent

Floe, Canada

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I like this hotel, so very conveniet very near to airport. They have free pick up too and very friendly staffs and clean hotel.
Stayed 1 night in Mar 2019
Response from Ma. Theresa Dela Cruz on 3 Mar 2020
Thank you for your comment. We are still thinking of something that will improve our service. We hope to see you again. Thank you.

8/10 Good

Debbie

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good for overnight stay at airport
Nice for an overnight by the airport. Bed was comfortable, room was clean, bathroom was very nice with rain shower head and wand, water provided and restaurant/bar on site. Only negative would be you can hear announcements from the airport so some rooms are quieter than others. Our bellman moved us to what he considered a quieter room. Our first room faced the airport directly. Our second room was to the back side. Room was priced very well.
Stayed 1 night in Feb 2020

8/10 Good

Verified traveller

Stayed 2 nights in Feb 2020

4/10 Poor

Guido, Florence

Modest hotel. Bed not comfortable at all The whole night voice coming from a speaker outside kept waking me up.
Stayed 1 night in Feb 2020

8/10 Good

Dom

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2020

10/10 Excellent

Frances, Seattle

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It's only about 5 min walk to places to eat. Even though it's across Terminal 4, it was quiet and I'm a light sleeper. Very close to the airport. I like the free one way shuttle. We used it going to Terminal 1. Facial tissue wasn't provided though. A hand towel holder is missing near the sink. We were given Rm 213 at first but it smelled like sewer. We complained and were moved to Rm 413 right away. So, it was all good.
Stayed 1 night in Feb 2020

4/10 Poor

Francis

Stayed 1 night in Feb 2020

6/10 Okay

Kylie

Convenient location for Airport
Overnight stay for airport stopover, Convenient and got what we paid for. Restaurant had nice food and good wifi.
Stayed 1 night in Jan 2020

8/10 Good

Solmario, Surrey BC Canada

Liked: Cleanliness, staff & service
Accessible from d Airport. Fast shuttle response which is due to their hotel shuttle organization
Stayed 1 night in Feb 2020

10/10 Excellent

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Very simple hotel room. Great for being very close to terminal 4 And for a budget hotel I would definitely stay there again and yes I’m very picky but I felt safe and room was clean. Restaurant is open 24 hours a day.
Stayed 1 night in Jan 2020

8/10 Good

Cecilia, Anaheim

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very clean, efficient and friendly staff. Location was just 10 minutes away from NAIA.
Stayed 1 night in Jan 2020

8/10 Good

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service
Great and close to the airport. We just needed a place to stay for our flight the next day.
Stayed 1 night in Jan 2020

10/10 Excellent

Kristine, california

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Friendly staff and love the free shuttle to the airport!
Stayed 2 nights in Jan 2020

10/10 Excellent

Mary Jane

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2020

8/10 Good

G

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good value, a stone's throw away from the airport
Stayed in the hotel twice while waiting for a flight connection. The hotel is located across terminal 4, which services domestic flights and is 10 min away from the international terminal. The place is very handy if you are staying over night in Manila and you don't fancy travelling into the city. The hotel provides pick ups and drops off (shuttle bus is every 30 min) to terminal 3. The bar is open 24/7 and breakfast starts at midnight. The rooms are basic but they have the essential comfort for a night stay - comfortable bed, good shower. The only negative is the constant announcements of the flights coming from terminal 4. Nevertheless, if you are lucky to stay on the other side, you don't hear a beep. Bottom line - good value for money.
Stayed 1 night in Jan 2020

6/10 Okay

Verified traveller

Liked: Staff & service
Stayed 1 night in Dec 2019

8/10 Good

Selina

Liked: Cleanliness, staff & service, property conditions & facilities
Great for late arrivals / early departure
Great location, right opposite terminal 4 and includes a one way transfer back to airport which is handy. The room was clean and had all we needed for a short one night stay. Breakfast is included and is served in their restaurant from midnight which is handy if you have an early flight. They have the choice of Philippine or continental menu, where you choose one meat and one carb (eg bacon/sausage with toast/waffle/hash brown) tea and coffee included and food is made to order, no complaints here. Only issue we had was the amount of noise you could hear from outside, even at 3am when we arrived you can hear airport announcements every 10 mins or so, and music. We managed to sleep through as we were shattered, but earplugs would definitely come in handy.
Stayed 1 night in Dec 2019

10/10 Excellent

Eva, Vancouver, Canada

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent locations in walking distance from Terminal 4. Take the overpass to cross the street in front of Terminal 4 and then proceed to the parking lot, the hotel is clearly visible from the street. Taxis are readily available to destinations in town. Hotel offers free transport to all terminals from 2 AM to midnight, which is super convenient. Food in the restaurant is OK, standard fare. Breakfast is included, I can highly recommend this place for an early flight out. Great place
Stayed 1 night in Dec 2019

8/10 Good

Judy, ST Louis MO

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice place to stay but is close to airport so was noisy with planes taking off. The food is excellent.
Stayed 1 night in Dec 2019

10/10 Excellent

Francisca

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2019

2/10 Terrible

Verified traveller

Travelled with family, Business traveller
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
I need refund.i could get in touch of them to cancel my reservation so I waste my money.
Stayed 1 night in Dec 2019

8/10 Good

Dexter, Bichol

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Close to airport, clean and comfortable, a little noisy though
Stayed 1 night in Dec 2019

10/10 Excellent

Aloyzas

Liked: Cleanliness, staff & service, property conditions & facilities
Excellent airport hotel
It exceeded my expectation . New built, good location, friendly staff, free airport transfer, early breakfast. Yes, it's noisy,but it's an airport hotel, you stay here just for a short time. I'm going to stay here next time before I catch my flight. Many thanks
Stayed 1 night in Dec 2019

10/10 Excellent

Christopher John

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
slept well
very good experience, well organised, free tranport to airport, excellent
Stayed 1 night in Dec 2019