Deluxe Single Room
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Reviews of OYO 190 Anglo Residences

2 out of 5
OYO 190 Anglo Residences
10 Guirayan, San Juan

Reviews

8.4

Very good

Rating 10 - Excellent. 9 out of 17 reviews" "
Rating 8 - Good. 5 out of 17 reviews" "
Rating 6 - Okay. 1 out of 17 reviews" "
Rating 4 - Poor. 1 out of 17 reviews" "
Rating 2 - Terrible. 1 out of 17 reviews" "

9.0/10

Cleanliness

8.4/10

Staff & service

6.6/10

Amenities

9.0/10

Property conditions & facilities

8.0/10

Eco-friendliness

Reviews

6/10 Okay

Thomas, Wilton

Liked: Staff & service
Disliked: Cleanliness, amenities
Honestly property would get a better score but the bedding was stained with who knows what pretty awful to be honest. I even checked out a day early. It was that bad. Pay the extra and get something not OYO product… elevator was down hotel had no ac in common areas
Stayed 2 nights in Apr 2024
Response from Ammy on 7 May 2024
Hi, Randy! We are truly sorry for finding that your experience with us was not nice. We will certainly be working on your suggestions to provide you with the best possible experience next time Regards, Tim.

8/10 Good

Richard

Travelled with group
Liked: Cleanliness
More work needs to be done on property
Stayed 11 nights in Dec 2023
Response from Ammy on 25 Feb 2024
Thanks for the positive rating, Richard ! Hope to welcome you again soon. Regards, Noah

8/10 Good

Tony

Liked: Cleanliness, staff & service, room comfort
Very weak Wi-Fi.
Supposedly staying a total of 5 nights. On my first night stay my room doesn’t have air condition, no Wi-Fi, no hot water, they gave me a folding bed and when I complained to the front desk, they told me it’s because I checked in late. (Stupid excuses). On my day 2 they transferred me to a decent room. On days 5 of my stay it was a decent room but very weak Wi-Fi. Hotel employees are friendly and has 24 hours security.
Stayed 1 night in Oct 2023
Response from Barbara on 2 Nov 2023
Thanks for your kind and lovely words, Tony! The biggest joy lies in seeing our guests satisfied, we will try our best to meet your expectations in future stays too. Regards, Barbara

10/10 Excellent

Ana

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jul 2022
Response from Ammy on 27 Jul 2022
Thanks for the positive rating, Ana! Hope to welcome you again soon. Regards, Amelia.

10/10 Excellent

Verified traveller

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Mar 2022
Response from Jane on 13 Mar 2022
Hi, We are grateful that you took time out to rate us highly. We feel blessed to have your support. Regards, Jane!

10/10 Excellent

Ma Veronica

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Parking should be free if in-house
Stayed 1 night in Dec 2021
Response from Jane on 18 Feb 2022
Thank you so much for the wonderful rating, Veronica! Be assured, we have marked a note of this concern to ensure a comfortable and relaxing stay ahead :) Regards, Jane!

8/10 Good

Verified traveller

Liked: Cleanliness
Inexpensive clean room for long term stay
Pros: fast check-in, clean room, friendly staff, hot shower, free coffee (3-in-1 so I did not use) Cons: A/C not really cooling, but they provided a stand-fan; not electronic door I was just checking the place out for future long term stay. With better A/C, it would be a good place to stay
Stayed 1 night in Jul 2020
Response from James on 14 Jul 2020
Thanks for the positive rating, we feel thankful to have honest feedback from you. It will help us to a better level of expertise. Have a pleasant day! Regards, James!

10/10 Excellent

Chin

Liked: Cleanliness, room comfort
Stayed 1 night in Jul 2020
Response from James on 9 Jul 2020
Hi, Chin! Glad to see that you have rated us positively. Hope to serve you soon with a wonderful stay. Regards, James!

2/10 Terrible

Verified traveller

Stayed 1 night in Jun 2020
Response from Cheshta on 25 Jun 2020
Thank you for taking out your valuable time to rate us. We apologize for the dissatisfaction and we will surely put in our best efforts to keep up with your expectations in the future. Regards, James

8/10 Good

Sunshine Rose

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Improve on tv channels availability because only abs cbn tv plus is available. Limited channels
Stayed 1 night in Feb 2020
Response from Jira on 29 Feb 2020
Hey, Thanks for rating us positively. We do apologize for the hassle faced. We have forwarded your feedback to our concerned team to ensure your next visit is more comfortable and relaxing. Regards, Jira

10/10 Excellent

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great value if on a budget.Rooms were clean and comfortable.shopping close by.There is no restaurant at the property.But the friendly hotel staff showed us how to download the grab app so we could have food delivered.
Stayed 2 nights in Feb 2020
Response from Joey on 29 Feb 2020
Hi, Thank you for rating our services. We understand that you are not completely satisfied with the experience. Do not worry, our dedicated team is working on continuous improvements and overall satisfaction of our valued guests like you. Regards, Joey

4/10 Poor

Jason

Business traveller, Travelled with family, Travelled with group
Liked: Property conditions & facilities
Disliked: Staff & service
Terrible service with nickle and diming customers.
At first it was okay because the room is nice and its clean but as time goes on, I noticed its not cleaned daily and even if you put the notice on your door saying to clean it, they will not come if you are there. Then, parking is 150 PHP per day.. starting at 3pm and ending at checkout time.. they are very strict about this and even if you stay a month, they dont have a discount, they milk customers for money. They do not have a refrigerator in the room and thats why I marked the room as not comfortable. This was the hard part, not having a place to keep things cold. The one thing that made my stay negative was how two faced the staff is, they are all smiles and acting happy but when you need something, they deny you. I had 3 friends (Male) come over to help me carry my bags the evening before checkout and they harassed us and said no visitors after 10PM. ???? No visitors???? This is a hotel... I have the right to have visitors. Especially to help carry luggage to help checkout. This was the worst service I have ever had from a hotel and also the worst rule that was never told to me. My visitors are not staying the night nor are they wandering around, they are just helping carry luggage since I had many bags. This is what I am holding the hotel accountable for and hotels.com accountable for.. how are visitors prohibited in a hotel? I stayed for over a month straight and now feel unsafe, uncomfortable, and cannot at this time recommend this hotel to anyone.
Stayed 26 nights in Jan 2020
Response from Zara on 17 Feb 2020
Hi, Jason! We sincerely apologize for the trouble caused. Your comments will help us in the care of future guests more resolutely. Regards, Zara

10/10 Excellent

DONALD

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Christmas break in Mao
First class service friendly staff free room upgrade and free 2 hours extension to match my travel plan. In a quiet location but close to food outlets and large mall all within easy and safe walking distance. Good wifi absolutely no negative experiences.
Stayed 28 nights in Dec 2019
Response from Elena on 18 Jan 2020
Thanks for applauding, The biggest joy lies in seeing our guests satisfied, for which we are working day and night to meet your expectations. We would love to stay updated and posted with your future reviews as well. Regards, Elena!

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This reasonably priced superb hotel is exactly what a smart traveler needs. Nice friendly staff ready to help with everything, and giving you a blast of energy in the morning! I highly recommend this hotel to everyone!
Stayed 2 nights in Dec 2019
Response from Adiya on 8 Jan 2020
Thank you for rating us super, Delighted to know you liked our services. Hope to welcome you again soon:) Regards, Adiya!

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Best Bargain hotel in Manila
Probably the best location in manila as it's walking distance from a mall with great places to eat, a main road to get anywhere via jeepney and bus, the MRT/LRT. Not to mention it's pretty much right in the middle of manila. I was in an executive room so it was larger but Oyo has the best mattresses for any hotel at this price. Free unlimited drinking water (hot and cold), wide hallways, secure. A TV you can actually access the ports so if you have movies on a usb stick just plug in and watch. wifi was super fast. Great staff. Only thing is it doesn't have a fridge like most budget places but that's ok.
Stayed 5 nights in Dec 2019
Response from Zara on 14 Dec 2019
Loved to hear this, It will be great if you could spread the word amongst your circle. Have a pleasant day ahead :) Regards, Zara

8/10 Good

rechilda

Business traveller
Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 2 nights in Dec 2019
Response from Zara on 14 Dec 2019
Thanks for the positive rating, Rechilda! Hope to host you soon :) Regards, Zara

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2019
Response from OYO on 3 Nov 2019
Thanks for the positive rating, Hope to host you soon :) Regards, Kevin