Reception

Reviews of Manson Bay Suites

2.5 out of 5
Manson Bay Suites
168 Wapato Ct, Manson, WA

Reviews

9.2

Wonderful

Rating 10 - Excellent. 277 out of 367 reviews" "
Rating 8 - Good. 55 out of 367 reviews" "
Rating 6 - Okay. 16 out of 367 reviews" "
Rating 4 - Poor. 9 out of 367 reviews" "
Rating 2 - Terrible. 10 out of 367 reviews" "

9.8/10

Cleanliness

9.2/10

Staff & service

9.0/10

Amenities

9.6/10

Property conditions & facilities

9.2/10

Eco-friendliness

Reviews

10/10 Excellent

Morgan

Liked: Cleanliness, staff & service, property conditions & facilities
Nice and clean and support quickly available by text
Stayed 2 nights in May 2024

10/10 Excellent

Jessica

Stayed 2 nights in May 2024

10/10 Excellent

Oleksii

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
All good.
Stayed 2 nights in May 2024
Response from Management on 24 May 2024
Thank you for staying with us!

10/10 Excellent

ALICIA

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great stay! Clean, large rooms, heated outdoor pool and hot tub. The staff is very nice and helpful. There are also 2 very good restaurants in the next parking lot.
Stayed 2 nights in May 2024
Response from Hotel Management on 22 May 2024
ALICIA thank you so much for choosing to stay with us, we are so happy you had a memorable visit and hope to host you again!

6/10 Okay

Genevieve

Travelled with group
Liked: Cleanliness, amenities
Disliked: Staff & service
The easy check in was amazing. Front desk staff were not very welcoming.
Stayed 2 nights in May 2024
Response from Management on 20 May 2024
Genevieve thank you for choosing to stay with us, we are pleased to see that our virtual check in was easy and we appreciate you letting us know how this recent stay went.

6/10 Okay

Nathan

Liked: Cleanliness, property conditions & facilities
Stayed 2 nights in May 2024
Response from Management on 20 May 2024
Nathan thank you for choosing to stay with us.

10/10 Excellent

Anna, Newcastle

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean and quiet a great place to stay - I liked the no contact check in process. Our key code number didn’t work but a call quickly resolved it. Keurig in room with teas and coffee. Played in the pool and hot tub. Overall great experience.
Stayed 1 night in May 2024
Response from Management on 20 May 2024
Anna thank you for choosing to stay with us we hope to have another opportunity to provide you with a memorable stay in the future.

10/10 Excellent

Samantha

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice stay, hotel was clean.
Stayed 1 night in May 2024
Response from Management on 17 May 2024
Samantha thank you for choosing to stay with us! We look forward to hosting you again for another 5 out of 5 stay at our nice clean hotel.

10/10 Excellent

Sheree

Travelled with family and small children
Liked: Cleanliness, amenities, property conditions & facilities
We liked that we could check in contactless. But difficult when nobody at front desk past 4:30 and had to call someone.
Stayed 2 nights in May 2024
Response from Management on 13 May 2024
Sheree thank you for choosing to stay with us.

10/10 Excellent

Ruth

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Self-service
Stayed 1 night in May 2024
Response from Management on 13 May 2024
Ruth we are so glad we could provide you with a 5 out of 5 stay! We look forward to hosting you again in the future!

10/10 Excellent

steve

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was clean and nice no complaint
Stayed 1 night in May 2024
Response from Management on 13 May 2024
steve we are so glad you had a clean and nice stay.

10/10 Excellent

Otilia

Travelled with family
Liked: Cleanliness, property conditions & facilities
I like the room
Stayed 1 night in May 2024
Response from Management on 6 May 2024
Otillia thank you for staying with us! We are so glad you liked the room and hope you come back for another visit!

8/10 Good

Jaime

Liked: Cleanliness, property conditions & facilities
Stayed 1 night in Apr 2024
Response from Management on 6 May 2024
Jaime thank you for choosing to stay with us!

10/10 Excellent

Pedro

Travelled with family
Liked: Staff & service, amenities, property conditions & facilities
I liked that it was very clean and spacious. Things were in order and I had no problems with getting the room or anything it was easy and fast! Would come again!
Stayed 1 night in Apr 2024
Response from Management on 1 May 2024
Pedro our team is so happy you had such a memorable stay and we look forward to hosting you again in the future!

8/10 Good

Altha Lou

Business traveller
Liked: Cleanliness, property conditions & facilities
Property has no external signage, making it difficult to be sure you're at the right place.
Stayed 1 night in Apr 2024
Response from Management on 30 Apr 2024
Altha thank you for choosing to stay with us and providing this valuable feedback. We hope to host you again in the future!

10/10 Excellent

Sheree

Liked: Cleanliness, staff & service, property conditions & facilities
Only thing would have been better if pool or hot tub was open for us.
Stayed 2 nights in Apr 2024
Response from Management on 29 Apr 2024
Sheree thank you for choosing to stay with us! Pool/Hot tub season is coming soon. We are so glad you had a memorable stay!

10/10 Excellent

kevin

Liked: Cleanliness, staff & service, property conditions & facilities
IN town and easy access to Manson
Stayed 1 night in Apr 2024
Response from Management on 26 Apr 2024
kevin we are so glad that we could host you while in Manson. We look forward to Welcoming you back for another visit if your travels bring you back to this area.

10/10 Excellent

Andrew

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We enjoyed being able to check in early and the friendly staff. The price was excellent also.
Stayed 2 nights in Apr 2024
Response from Management on 22 Apr 2024
Andrew thank you for staying with us! We are so glad you had such a memorable experience and look forward to hosting you again in the future!

10/10 Excellent

MAI

Stayed 2 nights in Apr 2024
Response from Management on 13 May 2024
MAI we look forward to hosting you again in the future!

8/10 Good

Christiauna

Stayed 1 night in Apr 2024
Response from Management on 13 May 2024
Christiauna we appreciate you choosing to stay with us!

4/10 Poor

Kathy

Liked: Cleanliness, amenities
Disliked: Staff & service, property conditions & facilities
If had such a strong odor of mildew or mold and no staffing to talk to. Even though weather was above 70 non of the outdoor things were available.
Stayed 2 nights in Apr 2024
Response from Management on 18 Apr 2024
Kathy we are sorry your recent stay fell short of your expectations but appreciate you letting us know about your recent stay. We are looking into the odor you have reported and our team is looking forward to pool season that will be coming up very soon. While we may not have staff onsite 24/7 like other lodging facilities our staff is available virtually for any needs that may arise. Thank you again for choosing to stay with us!

8/10 Good

Babar

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Stayed 2 nights in Apr 2024
Response from Management on 18 Apr 2024
Babar we appreciate you choosing to stay with us and hope to host you again if your travels bring you back to this area.

10/10 Excellent

Jack

Travelled with family
Liked: Cleanliness, staff & service
The young lady who was at the front desk was the most wonderful Lady i have delt with in all my stays in the chelan and manson areas. I would come back to this hotel again just because of the front desk lady and the cleaning staff they were awsome.
Stayed 2 nights in Apr 2024
Response from Management on 18 Apr 2024
Jack, we are so glad you had such a memorable stay, and we could not agree more our onsite team is the best!

10/10 Excellent

Mikyah

Liked: Cleanliness, property conditions & facilities
Stayed 3 nights in Apr 2024
Response from Management on 18 Apr 2024
Mikyah come back for another 5 out of 5 stay!

10/10 Excellent

Bradley

Liked: Cleanliness, amenities, property conditions & facilities
Cute spot, great in spring
Stayed 2 nights in Apr 2024
Response from Management on 18 Apr 2024
Bradley thanks for staying with us at our cute spot! We look forward to hosting you again!

10/10 Excellent

Melissa

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Was hoping the hot tub would be open but it wasn't. Beds were super comfy and the shower was awesome! Very cute little place.
Stayed 1 night in Apr 2024
Response from Management on 18 Apr 2024
Melissa, we will be opening up our pool and hot tub soon, come back and check it out once it is open! We look forward to hosting you for another 5 out of 5 stay!

10/10 Excellent

Peni

Liked: Cleanliness, staff & service, property conditions & facilities
Staff were so helpful
Stayed 2 nights in Apr 2024
Response from Management on 18 Apr 2024
Peni thank you for choosing to stay with us. We are so glad you had a wonderful experience and that our staff was able to assist.

8/10 Good

Yin

Stayed 1 night in Apr 2024
Response from Management on 26 Apr 2024
Yin thank you for choosing to stay with us!

10/10 Excellent

Reynaldo

Liked: Cleanliness, staff & service, property conditions & facilities
Thanks everywhere was highly priced. But this was convenient for my price range.
Stayed 1 night in Apr 2024
Response from Management on 18 Apr 2024
Reynaldo glad we could be your best valued option in the area, we hope to host you again in the future!

10/10 Excellent

Jose

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
All good
Stayed 1 night in Mar 2024
Response from Management on 18 Apr 2024
Jose glad all was good for your stay and hoping to host you again in the future!

10/10 Excellent

Jess

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Mar 2024
Response from Management on 18 Apr 2024
Jess thank you for choosing to stay with us!

10/10 Excellent

Steven

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Self check in was awesome. Lacking on snacks.
Stayed 1 night in Mar 2024
Response from Management on 18 Apr 2024
Steven so glad you enjoyed our self check in process, regarding snacks there are many restaurants and shops around our location, we recommend stocking up and taking advantage of our in room fridge and microwave.

10/10 Excellent

Robyn

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Great stay! A little different not having anyone at the front desk…but still an excellent place. Will come again!
Stayed 1 night in Mar 2024
Response from Management on 18 Apr 2024
Robyn we look forward to hosting you again!

10/10 Excellent

Jimmy

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We love the water pressure and big room
Stayed 2 nights in Mar 2024
Response from Management on 18 Apr 2024
Jimmy we are so glad you enjoyed our guest room and look forward to hosting you again!

4/10 Poor

Chris, Longmont

Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service
Stayed 4 nights in Mar 2024
Response from Management on 18 Apr 2024
Chris we are sorry we fell short of your expectations and would appreciate to hear more information about your stay so we can fix any issues that arose.

10/10 Excellent

VIDAL

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very good service and clean.
Stayed 1 night in Mar 2024
Response from Management on 18 Apr 2024
Vidal so glad you enjoyed your stay with us.

10/10 Excellent

Stephanie, Redmond

Stayed 1 night in Mar 2024
Response from Management on 18 Apr 2024
Stephanie looking forward to hosting you again in the future!

10/10 Excellent

David

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Mar 2024
Response from Management on 18 Apr 2024
David we look forward to providing you with another 5 out of 5 stay in the future.

10/10 Excellent

Regina

Liked: Cleanliness, property conditions & facilities
Stayed 1 night in Feb 2024
Response from Management on 18 Apr 2024
Regina we appreciate you choosing to staying with us!

10/10 Excellent

Monte

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great location in Manson
Clean and comfortable.
Stayed 2 nights in Feb 2024
Response from Management on 18 Apr 2024
Monte thank you for choosing to stay with us, we look forward to hosting you again in the future.

2/10 Terrible

Anthony

Disliked: Staff & service
Stayed 1 night in Jan 2024

10/10 Excellent

robin

Stayed 1 night in Dec 2023

6/10 Okay

Henry

Stayed 1 night in Nov 2023

10/10 Excellent

Joanne

Stayed 1 night in Oct 2023

10/10 Excellent

Kara

Liked: Cleanliness, property conditions & facilities, room comfort
One night stay
Very nice place. Very comfortable and clean room. The bed was fabulous! The cleaning solution smell was a bit overwhelming though. No staff on site- we got check in instructions via text. But we didn’t need any help. I’d stay here again.
Stayed 1 night in Nov 2023

8/10 Good

Paul

Travelled with partner
Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service
There was no one at the front desk to check in or to help with anything the whole stay. I called twice upon arrival and nothing or nobody answered. Nice place, but zero customer service

10/10 Excellent

Jose Antonio

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
😄
Stayed 1 night in Oct 2023

10/10 Excellent

Jeffrey, Redmond

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Beautiful brand new property right in downtown Manson. Our room was huge! Would stay here again.
Stayed 1 night in Oct 2023

8/10 Good

Carol

Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 2 nights in Oct 2023

2/10 Terrible

Daniel

Disliked: Staff & service, room comfort
Not a Boutique hotel by any standard
Calling this place a "Boutique" hotel is like calling a Chevy Equinox a "Luxury SUV." It is most like a Comfort Inn. The room smelled strongly of mildew. The mattresses were saggy. Upon checking in you are given a code for your room and told that there is no night staff and the front door remains unlocked. The location reminded us of a warehouse store parking lot. If you are looking for a Motel 6, quick in and out no frills experience, this is your place.
Stayed 1 night in Oct 2023