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"Clean rooms and friendly staff"

"The hotel is very clean. The rooms were very spacious. And the staff is so genuine and friendly and helpful. Will definitely stay here again when visiting the Cleveland area."

"Very comfortable hotel ! Position is amazing close to supermarkets and restaurants! Sharlene at reception goes above and beyond to help! Management are average but overall would recommend this hotel "

"Pool and exercise room were closed. Facility older and needs some updating, but it was clean. "

"Clean and quiet room. Walkable downtown "

"Had to get a room due to power outage where we live and eta for next day. With the temps and unable to cook at home and charge our phones the availability to get a room was great. A bit pricey for one night. Quite nosey but that’s to be expected. Our room was clean but you can tell things that were unused like the makeup wipes weren’t replaced and had a stain on the packaging. The front desk did there job. If I needed to stay here again for an emergency I’d stay again. "

"Shower didn't work, stains on the carpet, to much light came in from the window from street, hard to sleep. Road noise as well."

"While the staff was great, the facility is older. The flooring had cracked pieces, especially in the elevator. The AC unit in our room was very loud, which we informed them of as we left. Rooms are large. Overall it was fine for just one night. The breakfast was great. "

"The staff is very helpful"