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Reviews of Eden Roc BeachFront Apartments

3.5 out of 5
Eden Roc BeachFront Apartments
Avenida Duque de Ahumada, 16, Edificio Eden Roc, Marbella

Reviews

8.6

Excellent

Rating 10 - Excellent. 8 out of 13 reviews" "
Rating 8 - Good. 3 out of 13 reviews" "
Rating 6 - Okay. 1 out of 13 reviews" "
Rating 4 - Poor. 0 out of 13 reviews" "
Rating 2 - Terrible. 1 out of 13 reviews" "

9.2/10

Cleanliness

8.4/10

Staff & service

8.8/10

Amenities

8.8/10

Property conditions & facilities

Reviews

10/10 Excellent

Brandon

Travelled with group
Liked: Cleanliness, room comfort
Stunning views and a convenient location.
The location of the apartment couldnt be better, it is literally a stones throw from the beach. The omd town is not far either, with plenty of bars and restaurants nearby. Not far outside of Marbella are some fantastic road trips too, so it is a great hub for a vacation spot. The sleeping area was a little noisy but the living room was spacious and quiet when the windows were closed. It was a pleasure to wake up and look outside over the sea. Parking was secure in an underground garage, but a little expensive at €30 for two bikes, for two nights. The additional cleaning fee of €25 also made the accommodation a little more expensive than anticipated.
Stayed 2 nights in Oct 2022
Response from Rafa on 17 Oct 2022
Many thanks for your kind review Brandon, it helps us a lot to improve our services. It was a pleasure to host you, hope you can come back soon!

10/10 Excellent

lucas

Liked: Cleanliness, amenities, property conditions & facilities
Nice, clean spacious beach front apartment with many restaurants in the area. Walking distance from the old town. Great starting point to go to Ronda, Gibraltar, Granada and many more great places in Spain.
Stayed 3 nights in Jan 2022
Response from Rafa on 27 Jan 2022
Many thanks for your review Lucas, it was a pleasure to host you. I hope you can come back soon!

2/10 Terrible

Páidí

Travelled with family
Stayed 5 nights in Apr 2020
Response from Rafael on 18 May 2020
I want to kindly inform that this review was writen by a person that never come to our property. He made a reservation but finally he did not come. After a couple of days he wrote this negative review.

8/10 Good

Tommy

Travelled with family
Liked: Cleanliness, staff & service, room comfort
Nice beach apartment
The apartment was great and in a great location. The place is really cozy for your stay and surrounded by restaurants, shops, beach and everything you need. My family and I enjoyed it very much and we were right next to the beach but didn't get a chance to explore. The attendant that checked us in Rafa was great in helping us. The only downside we felt was the apartment was a little old and can use a little more touchups. Thanks
Stayed 3 nights in Mar 2020
Response from Rafa on 21 Mar 2020
Many thanks for your stay Tommy and for your lovely comment. It help us a lot and I am sure it will help other travellers to choose our apartment. You were wonderful guests. I hope to see you again soon. We will follow your reccommendation and check the shape of the apartment and try to modernice it as much as we can.

10/10 Excellent

Martin

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
The position is exceptional, the apartment has a feeling of lightness with a tasteful decor . The owners personal attention is very much appreciated.
Stayed 28 nights in Feb 2020
Response from Rafa on 8 Mar 2020
Thank you so much for your lovely comment Martin and for the time you took to write it. We really appreciate it so much.

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Our host Rafa was absolutely amazing. The apartment was beautiful...steps from the beach and close to everything. Well equipped, clean and a view of the ocean. Fabulous vacation...we will be back ❤️
Stayed 7 nights in Jul 2019
Response from Rafa on 28 Jul 2019
Many thanks for your comment. We really appreciate it so much and help us to improve our services. Hope to see you again with us :)

10/10 Excellent

HITESH

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great Apartment in a perfect location
great apartment in a nice location and the host was very nice and helpful.
Stayed 3 nights in May 2019
Response from Rafael Arimondi on 29 May 2019
Many thanks for your comment Hitesh. It really help us so much to improve our services. Hope to see you again. Rafa

8/10 Good

Sandy, Rostock

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Die Lage ist sehr gut. Direkt an der Promenade. Gute Betreuung und Einweisung vor Ort. Bedingt durch den Standort sollte es einem bewusst sein, das es auch zu später Stunde mal lauter sein kann. Uns hat es nicht gestört.
Stayed 7 nights in Oct 2019
Response from Rafa on 14 Oct 2019
Thank you so much for your comment Sandy. We really appreciate it so much and help us a lot to improve our services. I hope you can visit us again soon!

6/10 Okay

Verified traveller

Liked: Cleanliness, staff & service
Stayed 2 nights in Sep 2019
Response from Rafael on 3 Oct 2019
Thank you for your comment. Please if there is something we can do better or something where we can improve, do not hesitate to let us know in order to give a better service to our next guests.

8/10 Good

Verified traveller

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Buena ubicación y vista. Cerca del casco histórico.
Stayed 1 night in Sep 2019
Response from Rafael on 14 Sept 2019
Gracias por su comentario. Es muy importante para nosotros y nos ayuda a mejorar. Esperamos volver a tenerle con nosotros pronto!

10/10 Excellent

Jennifer

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Fräscht och fint
Jättefin utsikt från rummet med stort fönster, väldigt stort och fin lägenhet, bra utrustat kök, ingen AC (men det fanns fläkt) bra location precis vid stranden
Stayed 4 nights in Jun 2019
Response from Rafael on 4 Jul 2019
Many thanks for your kind comment. We really appreciate it so much and help us a lot to improve our services. Hope to see you again with us.

10/10 Excellent

Rodney

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excelente ubicación
Un lugar bien ubicado y cómodo. 4-5 camas. Debe ser más específico y notable el costo por estacionamiento y limpieza. Pues son €20 por noche estacionamiento y €35 por limpieza. Lo demás super bien
Stayed 2 nights in Jun 2019
Response from Rafael on 27 Jun 2019
Muchas gracias por su mensaje Rodney. Ha sido un placer hospedaros y nos alegra mucho ver que habéis disfrutado de vuestra estancia. Efectivamente, depende del sitio desde donde se reserve los costes adicionales suelen estar más o menos especificados o incluso llegar a estar incluidos en el precio. Eso es algo que no depende de nosotros, si no que depende de cada una de las plataformas desde las que se contrate y como jueguen ellas con la forma de mostrar el precio. De todas formas, quisiéramos aclarar que el coste por limpieza es de €25, y que normalmente está incluido en el precio de la estancia. El precio del estacionamiento depende de la temporada y del precio al que nos dejen las plazas los propietarios de las mismas, pudiendo variar entre 10-20€ por día. Un cordial saludo.

10/10 Excellent

Fernanda, Sevilla

Travelled with partner
Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service
Sinceramente el sitio excelente.Limpieza, ubicación todo. Inconveniente? El precio anunciado en Internet no es el real. Luego te hacen pagar 25 eur más por Limpieza. Cierto que si te lees de pe a pa todas las letras, viene. Pero creo que de eso se aprovechan y caemos. Leer bien todo hasta la letra más pequeña. Estas cosas o gustan.
Stayed 1 night in Mar 2019
Response from Rafael Arimondi on 15 Mar 2019
Buenas tardes Fernanda, Muchas gracias por tu comentario. Lo apreciamos mucho y nos ayuda a mejorar nuestros servicios. En cuanto al tema del coste adicional que comentas, todas nuestras reservas tienen una tasa de limpieza de 25€. Dependiendo del sitio web en el que se vea el anuncio, se especifica en un lugar o en otro, desde incluirlo en el precio inicial hasta un coste extra que hay que pagar a la llegada como es el caso de Expedia. Sentimos las molestias ocasionadas, pero tenemos que incidir en que la forma en que se anuncia este coste adicional no depende de nosotros, si no del sitio web en el que aparece el anuncio. Ojalá volvamos a coincidir pronto.