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Reviews of Hostal Boutique Princesa

3 out of 5
Hostal Boutique Princesa
Calle Princesa, 1, Marbella, Málaga

Reviews

7.0

Good

Rating 10 - Excellent. 23 out of 85 reviews" "
Rating 8 - Good. 25 out of 85 reviews" "
Rating 6 - Okay. 18 out of 85 reviews" "
Rating 4 - Poor. 7 out of 85 reviews" "
Rating 2 - Terrible. 12 out of 85 reviews" "

7.8/10

Cleanliness

7.4/10

Staff & service

7.2/10

Amenities

7.2/10

Property conditions & facilities

6.4/10

Eco-friendliness

Reviews

8/10 Good

Leigh

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jan 2024

6/10 Okay

Allan

Travelled with partner
Disliked: Staff & service
We enjoyed the quiet area. The room lighting was very good - nice and bright. We liked the fridge in the room. The bed was very comfortable. We didn't like the fact that we only had hot water for 1 x day - Sunday (out of 5 x nights). Having hot water in your room is the minimum that you should expect. The water was only just about warm. Complained to the hostal with no joy. Although I believe that they did something to get us hot water on the Sunday. Lots of dust on top of the wardrobe (6 ft high) - my rucksack was covered when I got it down, to go home. Reception wasn't 'manned' at all during our stay, despite getting an e-mail stating that the reception would be manned from 10:00 until 17:00.
Stayed 5 nights in Nov 2023

2/10 Terrible

Leonid

Disliked: Staff & service, amenities, property conditions & facilities
Terrible conditions, durty, smells, kitchen unusable, everything is run down, i can't stay there
Stayed 4 nights in Feb 2023
Response from Princesa hostal on 28 Feb 2023
Is just lie . You know better this things. You can't not use room and after pretend have bad things just to jave money back

8/10 Good

Kevin

Liked: Cleanliness, staff & service, room comfort
Ideal for a basic overnight in Marbella
Very nice but extremely small rooms. Ideal for an overnight stay in the heart of Marbella old town. Very reasonably priced out of season.
Stayed 1 night in Dec 2022

10/10 Excellent

veronica, miami

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excelente lugar ! Limpio muy amables! En medio del casco antiguo! Totalmente recomendado
Stayed 1 night in Oct 2022

8/10 Good

Imogen Malou

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Would come again!
Lovely hotel and great staff.
Stayed 1 night in Aug 2022
Response from Hostal Boutique Princesa on 22 Sept 2022
Thank you for your coment , on Hostal Boutique Princesa! You are always Welcome! Hostal Boutique Princesa!

10/10 Excellent

Ross

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
10stars for a little gem
Really great little place. The rooms were spotless and the bed was super comfortable. Even when there was an issue with the sage the staff were eager to help and get it sorted. Ideal location and a great price
Stayed 3 nights in Jul 2022

10/10 Excellent

Tarek, Baltimore

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Centrally located in old town near all restaurants. Host was very responsive and helpful during check in and out. Unit was relatively small but updated, clean and well maintained. Recommend it!
Stayed 1 night in Jun 2022

2/10 Terrible

Allan

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Disgusting
Shutters on the windows wouldn't go up Tv is barely hanging onto a wall bracket thanks to duct tape Plug sockets hanging off the wall. Ants everywhere Stains on the bedding The 'safe' wasnt attached to anything so anyone could easily walk away with it if they break in Holes in the wall. Over all cleanliness was disgusting. Definitely not as advertised. Place was unlivable so left the hotel to find somewhere else. Hotel refused to refund.
Stayed 5 nights in Oct 2021

6/10 Okay

Christian

Eh
Not the cleanest. Location was okay..
Stayed 1 night in Sep 2021

8/10 Good

Verified traveller

Disliked: Property conditions & facilities, room comfort
Fantastic location but first ‘deluxe’ room had no outside window. Second one significantly better
Stayed 2 nights in Sep 2021

8/10 Good

Alison

Stayed 1 night in Jun 2021

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very good hotel for the price I paid. Everything in the room that you would expect. Excellent shower
Stayed 1 night in May 2021

10/10 Excellent

Yana

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great location, cozy place
Great location :) comfortable small room. Ideal for a business trips or short stay. Clean and the stuff is very kind and responsive.
Stayed 2 nights in May 2021

8/10 Good

Kevin

Liked: Cleanliness, property conditions & facilities, room comfort
Pleasant.
Little small but very pleasant rooms
Stayed 1 night in Sep 2020
Response from princesa on 12 Sept 2020
Dear guest, It is a pleasure for us to know that your stay at our HOSTEL was as pleasant as you tell us. Your comment makes us proud of the work done daily, with the sole objective of meeting the needs of our guests. We remain at your entire disposal and we hope to enjoy your presence in this or any establishment in the chain. Sincerely,

4/10 Poor

Richard, Madrid

Travelled with partner
Liked: Cleanliness, amenities
Misleading content, "city view" was a view to the reception area, a closed space, so effectively no window. Smelly room, although it looked nice on the photos.
Stayed 1 night in Aug 2020
Response from princesa on 23 Aug 2020
Hello good as we have spoken before on the phone we have not changed anything about the room you have chosen is a cheap room there were others with a terrace overlooking the city with different price greetings

10/10 Excellent

Richard

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Lovely room. Good location. Great value for money and friendly reception. Only small issue noisy door buzzer kept me awake.
Stayed 1 night in Jul 2020
Response from princesa on 22 Jul 2020
good morning thanks for your comment we will solve the door before possible greetings

10/10 Excellent

Gary

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Marbella Old Town
All great, only issue, no shower gel but I had my own, sure they would have supplied if I'd asked.
Stayed 1 night in Jun 2020
Response from Hostal Boutique Princesa on 12 Jun 2020
Hi Gary, thanks for your review, we are glad that you enjoyed your stay, we hope to see you soon again Regards.

10/10 Excellent

Verified traveller

Business traveller
Liked: Cleanliness, amenities, property conditions & facilities
Perfect location and excellent value for money. Lovely room
Stayed 1 night in Jan 2020
Response from Hostal Boutique Princesa on 21 Feb 2020
Thank you for staying with us, we hope to see you soon again, Kind Regards

8/10 Good

Verified traveller

Liked: Cleanliness
Good location good restaurants close by easy to travel up and down coast
Stayed 4 nights in Dec 2019
Response from princesa on 14 Jan 2020
Thank you very much for your candid review of your recent stay at our apartment. Your feedback is extremely valuable to us, as we strive to improve with each and every stay. I greatly appreciate your comments about aspects of the room that need updating. It is a pleasure to announce that we will be implementing many of these upgrades to the property within the next couple of months. Our rooms will be getting new mattresses, window treatments, in-room accessories, and much more. In taking great care of our charming apartment, our main priority is to be able to offer a very well-maintained and comfortable atmosphere. I hope that I can convince you to change your mind about another visit to our property. It would be such a pleasure to personally welcome you back to our new and improved apartment, many thanks, Kind Regards.

10/10 Excellent

Ernest

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
place for a short stay
We only stayed overnight. For a short stay it was good location-wise and for overall ambience. Once you arrive at the premises which was unmanned because we arrived late at night, contact was straightforward, location secure and the Whatsapp contact quite responsive for checking in and out.
Stayed 1 night in Dec 2019
Response from princesa on 23 Dec 2019
Thank you very much for your candid review of your recent stay at our apartment. Your feedback is extremely valuable to us, as we strive to improve with each and every stay. I greatly appreciate your comments about aspects of the room that need updating. It is a pleasure to announce that we will be implementing many of these upgrades to the property within the next couple of months. Our rooms will be getting new mattresses, window treatments, in-room accessories, and much more. In taking great care of our charming apartment, our main priority is to be able to offer a very well-maintained and comfortable atmosphere. I hope that I can convince you to change your mind about another visit to our property. It would be such a pleasure to personally welcome you back to our new and improved apartment, many thanks, Kind Regards.

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Old couple
Good location easy access to. Shops and restaurants found a space to parkb car. bonus.
Stayed 1 night in Nov 2019
Response from princesa on 17 Nov 2019
Thank you very much for your kind comments and for the rating you give us. We hope to see you again soon.

10/10 Excellent

Mohammed

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2019
Response from princesa on 17 Nov 2019
Thank you very much for your kind comments and for the rating you give us. We hope to see you again soon.

6/10 Okay

Verified traveller

Liked: Cleanliness
room was extremely small: while sitting on the toilet you had to put your knees already under the sink!
Stayed 1 night in Sep 2019
Response from PRINCESA on 24 Sept 2019
Dear Guest, Thank you for staying with us and for your kind review and recommendation, we are delighted to note that you had a pleasant experience on that your stay with us; and appreciate your valuable feedback on our rooms and amenities. Thank you once again and we look forward to welcoming you and your family for a next stay in Marbella. Kind Regards,

6/10 Okay

Verified traveller

Travelled with partner
Liked: Staff & service
Had a lovely week in old town Marbella. Room very basic not much space but great location
Stayed 7 nights in Sep 2019
Response from PRINCESA on 24 Sept 2019
Dear Guest, Thank you for staying with us and for your kind review and recommendation, we are delighted to note that you had a pleasant experience on that your stay with us; and appreciate your valuable feedback on our rooms and amenities. Thank you once again and we look forward to welcoming you and your family for a next stay in Marbella. Kind Regards,

8/10 Good

noah

Liked: Cleanliness
Stayed 3 nights in Sep 2019
Response from PRINCESA on 24 Sept 2019
Dear Guest, Thank you for staying with us and for your kind review and recommendation, we are delighted to note that you had a pleasant experience on that your stay with us; and appreciate your valuable feedback on our rooms and amenities. Thank you once again and we look forward to welcoming you and your family for a next stay in Marbella. Kind Regards,

2/10 Terrible

angelica

Stayed 2 nights in Mar 2024

8/10 Good

Maria jose

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Es muy bonito y está en el casco antiguo que es super bonito, nos ha encantado.
Stayed 1 night in Aug 2023

2/10 Terrible

Janira

Stayed 1 night in Aug 2023

2/10 Terrible

Oriana

Stayed 1 night in Apr 2023

4/10 Poor

Marc-Antoine

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
A fuir
Une seule nuit aura suffit. Nous avons loué deux chambres. A l'extérieur du logement, les balcons sont en mauvais état et à mon avis dangereux. Dedans c'est sombre mal entretenu et avec une odeur d'égoût. La douche était sale dans les rails, le dessus de lit douteux. Une cafetière sans dosette, et une cuisine dans la cour pour la seconde chambre. Le tout n'ayant pas fait l'objet d'un coup de peinture depuis sans doute 20 ans. A fuir.
Stayed 1 night in Apr 2023

8/10 Good

Roberto

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
buena ubicacion
Stayed 1 night in Mar 2023

8/10 Good

Mia

Stayed 1 night in Nov 2022

6/10 Okay

Zeina

Business traveller
las savanas,el olor de la habitación (huele bastante a humidad),sin ventilación

8/10 Good

Guri

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Perfekt beliggenhed
Dejligt lille hotel som ligger midt i den gamle bydel. Det er gammelt og mangler noget mht. comfort. Vi havde værelset med den dejlige pationen, det var et plus. Men det er mørkt og køkkenet trænger en opgradering. Hyggelig værtspar og god service
Stayed 21 nights in Sep 2022

8/10 Good

Kurt

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Sep 2022

10/10 Excellent

Jose

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2022

8/10 Good

Ismael

Stayed 1 night in Jun 2022

10/10 Excellent

Merete

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Amazing staff and a super hotel in old town
A really nice hotel in the best area in the old part of Marbella. Amazing place with good rooms, nice service, super friendly staff and the best restaurants and bars just on the corner (you cant hear them in the hotel) Everything is close by and easy also to go to the beach. We look forward to come back
Stayed 1 night in Jun 2022

6/10 Okay

Verified traveller

Disliked: Cleanliness, property conditions & facilities, room comfort
Nettsider lover mer enn det som er tilfelle. Ikke daglig renhold, ikke hårføner på rommet. To av rommene er uten vindu og bør ikke leies ut. Flott beliggenhet i gamlebyen.
Stayed 5 nights in May 2022

4/10 Poor

Ane Margrethe

Travelled with group
Liked: Room comfort
Disliked: Cleanliness, staff & service
Stayed 1 night in May 2022

2/10 Terrible

August

Stayed 2 nights in Apr 2022

8/10 Good

Trond

Business traveller
Liked: Staff & service
Stayed 5 nights in Apr 2022

2/10 Terrible

Verified traveller

Business traveller
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort
Stayed 3 nights in Mar 2022

2/10 Terrible

Mina

Travelled with group
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Feb 2022

4/10 Poor

Berndt

Stayed 1 night in Jan 2022

4/10 Poor

Stefan

Disliked: Staff & service, room comfort
Stayed 4 nights in Dec 2021

2/10 Terrible

Maria

Stayed 2 nights in Nov 2021

2/10 Terrible

João Carlos

Stayed 1 night in Nov 2021

8/10 Good

Alanna

Travelled with partner
Liked: Staff & service, property conditions & facilities
Tolle Lage, mit freundlichem Personal und gemütlichem Altstadtblick. Allerdings sind die Verstauungsmöglichkeiten zu gering und auch der Kühlschrank bringt nicht viel, da ohne Zimmerkarte bei Abwesenheit kein Strom fließt. Laut ist die Umgebung vor allem nachts, sodass der Schlaf eher mittelmäßig war und in allen Gängen des Hauses hat es sehr intensiv nach Schultoilette gestunken. Trotzdem ein schöner Aufenthalt.
Stayed 7 nights in Oct 2021