Mareba Hotels

"The apartment was cozy, had everything we needed, in a great location and very nice. The staff was incredible and incredibly helpful and went above and beyond. They even provided laundry services, and help with various things. "

"The host was extraordinarily helpful. Absolutely amazing."

"Respectful staffs Clean environment "

"We were totally disappointed reaching the VENUS APARTMENT KIGALI due to the following reasons: 1. The area is far away from the main city, but to bluff the renters, they marked the Venus Aprtment in the middle of the Kigali city, inside a circle of the main road. 2. The staff was surprised to see us, he called the owner and handed over the mobile to us to talk. The owner was surprisied hearing from us that we booked his apartment..!!! Later he checked his mail to get the confirmation, well he...

"Great reception "

"Cleaning stuffs need to do good job."

"Very friendly staff I recommend Gasper as concierge "

"I had a king size bed and a bathroom down the hall that was not shared with anyone else. It’s a great value, just be aware of what you are booking."

"Great Service "

"The staff was professional. I'd recommend everyone to stay there if he/she is Kigali."

"1. Several items missing on arrival: towels, rubbish bin, soap, toilet paper, coat hangers. 2. Toilet did not flush properly and was not fixed during stay. 3. Flat was not cleaned and rubbish not taken away. 4. Unable to gain access on day of arrival as nobody on duty despite being notified of late arrival. 5. TV was only connected on last day. 6. Some lights not working and were not fixed."

"Location and friendly staff."

"Exceptional customer service! I highly recommend "

"Very nice and helpful people "