Margaret W. Carpenter Park and Open Space

Staff did not look professional. Desk not fully manned all the time. Restaurant closed at 9 pm. We just missed it by 10 min and would not make an exception. We were somewhat late getting in by train to their credit. Would not stay there again. Room was very pricey probably due to downtown location at Union Station. No breakfast included.

We loved our stay at this historical hotel. The location was perfect and walkable to many of the things we wanted to do. The breakfast and bourbon tasting were really nice (although there is a $30 charge per day for those amenities so not really “included”). The only negative for us was the amount of noise from a nearby club that kept us awake at night on Saturday night. It wasn’t as much of an issue on Sunday into Monday so it could have just been a weekend issue. The hotel provided earplugs so that was a little telling. It’s a city hotel, expect noise. The staff was very friendly and overall we really enjoyed our stay. The Cruise Room was the highlight of our stay. We enjoyed drinks and food from their menu and it was all fantastic with a great atmosphere. Highly recommend stopping by during your stay

I wanted an upgrade and they provided it at extra cost. Basically a business hotel