Reception
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Reviews of Rubezahl Marienbad Luxury Historical Castle Hotel & Golf - Castle Hotel Collection

4 out of 5
Rubezahl Marienbad Luxury Historical Castle Hotel & Golf - Castle Hotel Collection
Marianske Lazne 591, Marianske Lazne

Reviews

8.8

Excellent

Rating 10 - Excellent. 6 out of 8 reviews" "
Rating 8 - Good. 1 out of 8 reviews" "
Rating 6 - Okay. 0 out of 8 reviews" "
Rating 4 - Poor. 0 out of 8 reviews" "
Rating 2 - Terrible. 1 out of 8 reviews" "

9.2/10

Cleanliness

8.6/10

Staff & service

10/10

Amenities

8.6/10

Property conditions & facilities

10/10

Eco-friendliness

Reviews

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It's a fantastic hotel, in a luxury castle in an incredible location. The service was incredible in the reception and spa, and the food of a exceptionally quality.
Stayed 1 night in Jun 2019

10/10 Excellent

robert, Providence, RI.

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice hotel at quiet location
Extra charge such as use of pool for an hour at 30 euro is too much. Should be free at such high room charge. Waiter at dining room was extremely polite and pleasant. Room was a little too small for that charge.

10/10 Excellent

Michelle, B

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Beautifully renovated - perfect romantic getaway
My husband and I stayed at this hotel in June for two nights. The service and food were amazing - from the extensive buffet breakfast (bacon, sausages, eggs cooked to your liking, fruit, yoghurt, assortment of breads and cereals) to the delicious 3 course dinner. The hotel catered to our needs, as I was pregnant they ensured the menu was suitable. We were upgraded to a suite and it was absolutely unreal. Beautifully renovated and well cleaned each day. We were given a beautiful fresh fruit platter. Staff spoke excellent English and most spoke german too. Taxi to the main drag in town is only 6 euro. All in all this hotel exceeded our expectations. We will be back again! Try this hotel if you're looking for a romantic getaway with amazing service. Yes it's a little more expensive than the other hotels in town, but the other hotels in town are nowhere near as attractive!

10/10 Excellent

Ullrich

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Einzigartige Lage, sehr ruhig, Flair vergangener Zeiten, freundliches, hilfsbereites Personal. Etwas Besonderes. Ganz nah an der Natur.
Stayed 1 night in Apr 2023
Response from Simon Gregorn on 5 Jun 2023
Sehr geehrter Herr Ullrich,vielen Dank für Ihren Aufenthalt und nette Bewertung. Auch unser Personal hat sich über Lob sehr gefreut. Wir hoffen Sie bald wieder bei uns begrüßen zu dürfen.Mit freundlichen Grüßen,Simon GregornHoteldirektor

8/10 Good

Verified traveller

Stayed 1 night in Aug 2019

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Sehr schönes Gebäude
Nettes Personal, sehr gutes Frühstück (kein Buffet). Parkplätze vor dem Haus, vom Zentrum circa 2,5km entfernt (Bergstraße), neben der Bergstation des Skilifts
Stayed 1 night in Oct 2017

10/10 Excellent

Tsung-Yeh

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Relaxing hotel for holidays
Good staff and good service.

2/10 Terrible

Verified traveller

Liked: Cleanliness
Disliked: Staff & service, property conditions & facilities, room comfort
nicht empfehlenswert in Marienbad
entspricht nicht einmal einem Stern. Haben deshalb Urlaub abgebrochen. Zimmer-Ausstattung mangelhaft Essen wird tiefgekühlt in Mikrowelle erhitzt. Einrichtung aus China billig importiert Zimmerpreis doppelt so hoch als angemessen jeder Gast hat das so empfunden und sich beschwert