Apartment | Private kitchen
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Reviews of Plaza Hotel

3 out of 5
Plaza Hotel
125 Bulgaria Boulevard, Maritsa

Reviews

8.6

Excellent

Rating 10 - Excellent. 18 out of 37 reviews" "
Rating 8 - Good. 13 out of 37 reviews" "
Rating 6 - Okay. 4 out of 37 reviews" "
Rating 4 - Poor. 2 out of 37 reviews" "
Rating 2 - Terrible. 0 out of 37 reviews" "

9.2/10

Cleanliness

8.8/10

Staff & service

10/10

Amenities

8.6/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

6/10 Okay

Trifon

Travelled with family
Good
Book a luxury room with sofa bed for family. On arriving the AC doesn't working and in the room was 30°, imagine that with two small children after 5 hours travelling. Fast reaction from the reception to resolving the problem, they change our room with better, but the TV doesn't working almost on every channel. In fact the staff was very hopefully and the breakfast was great, the poll too. And last the SPA was amazing with Ice cave
Stayed 1 night in Aug 2023

10/10 Excellent

Lora

Stayed 2 nights in May 2023

10/10 Excellent

Yana

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
New and modern hotel rooms. Staff was really nice and accommodating
Stayed 1 night in Jul 2022
Response from Hristina Vasilska - Manager on 10 Aug 2022
Hello from Plaza Hotel Plovdiv***, Thank you very much for your feedback. We are glad that you enjoy your stay in our hotel and hope to be your host again soon! Best regards,

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This hotel is a gem located just outside Plovdiv’s Old Town and all of the amazing sights the city has to offer. Getting to and from the hotel/Plovdiv is convenient and I actually found it to be very relaxing to be at this locations vs inside the city itself. The rooms are spacious and well-furnished. The staff is courteous and friendly. We will be back next year. I’m already looking forward to my next stay here!
Stayed 1 night in May 2021
Response from Hristina Vasilska - Manager on 9 Jun 2021
It is a pleasure for us to hear such wonderful reviewsI The feedback of our guests is our incentive to create a quality service! Thank you for your trust and we will be waiting for you again!

6/10 Okay

Rahim

Travelled with group
Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service
Stayed 1 night in Dec 2019
Response from Yana on 26 Dec 2019
Thank you very much for your kind feedback! Looking for your next visit!

10/10 Excellent

David

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Everything was excellent to include the breakfast. Room was very spacious! Clerk staff spoke great English and helped with restaurant reservations.
Stayed 2 nights in Nov 2019
Response from M.Teneva on 4 Dec 2019
Thank you very much for being our guests! We are glad you have enjoyed your stay and hope to have you back very soon!

8/10 Good

Verified traveller

Stayed 1 night in Jul 2019
Response from Magdalena Teneva on 19 Jul 2019
Thanks for staying with us!

10/10 Excellent

Zhenyu

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2019
Response from Magdalena on 19 Jul 2019
Thank you for staying with us!

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was very tidy, spacious and modern. It is an apartment style perfect for group of travelers.
Stayed 2 nights in Jun 2019
Response from Magdalena Teneva on 17 Jun 2019
Thank you very much for your kind feedback! Looking for your next visit!

8/10 Good

Joan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Comfy stay
Only stayed overnight on our journey. The staff were very friendly and welcoming. The room comfortable and beautifully decorated. Thank you.
Stayed 1 night in May 2019
Response from Magdalena Teneva on 17 Jun 2019
Thank you too! Very pleased to have you as our guest! Looking for your next arrival!

6/10 Okay

ioannis

Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 1 night in Feb 2019
Response from Magdalena Teneva on 13 Mar 2019
Thank you very much for sharing your experience!

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel is so good , clean comfortable , little far from the city centre ..
Stayed 2 nights in Feb 2019

10/10 Excellent

Georgi

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2018
Response from Zoya Cholakova on 14 Nov 2018
Thank you very much!

10/10 Excellent

Ole

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Friendly hotel
Good staff Good restaurant
Stayed 4 nights in Oct 2018
Response from magdalena on 7 Nov 2018
Thank yo very much for your kind comment! We will be looking for your next trip to Plovdiv!

10/10 Excellent

Ole

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Friendly
Very friendly staff Super good food in the avocado restaurant Good Long Island ice tea’s!
Stayed 5 nights in Oct 2018
Response from Teofana Ivanova on 29 Oct 2018
Hello, Thank you for the positive feedback! We will expect you again in Plovdiv!

4/10 Poor

Verified traveller

Liked: Cleanliness
Disliked: Property conditions & facilities
Stuck in the lify
When we arrived at the hotel we were allocated a 4th floor room. We decided to take the lift as we had luggage and we were tired. Once the lift started to move upward it made terrible noise and I started to fear the worst as lift came to a halt half way. We panicked and started pressing the panic button.it took them about 10 minutes to get us out. But to my horror they did not close the lift and other guests were still using it!!!!!!
Stayed 3 nights in Sep 2018
Response from Magdalena Teneva on 25 Sept 2018
We very much apologize for the inconveniences caused. We hope you are well and recovered from the stress. We took all measures to receive guarantees from the lift company concerning the proper functioning of the elevator!

8/10 Good

Verified traveller

Good value good hotel a bit out of the way
Good value. New and clean hotel. Good breakfast. Free parking. Not near anywhere so need drive out for dinner.
Stayed 1 night in Sep 2018
Response from Teofana Ivanova on 12 Sept 2018
Thanks for staying with us. We appreciate your feedback!

10/10 Excellent

Niv, Israel

Liked: Cleanliness, staff & service, room comfort
Nice hotel on the way
We needed a room for 1 night on our way to the mountains. It was clean, spacious room. The water pressure in the shower was a bit low but except than that our stay was great.
Stayed 1 night in Apr 2018
Response from Ivanova - Receptionist on 5 Apr 2018
Thank you for your visit! Regards!

8/10 Good

VASILEIOS

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
It's ok
It was ok but far from the center.
Stayed 1 night in Jan 2024

4/10 Poor

Ferdi

Liked: Room comfort
Disliked: Cleanliness, staff & service
Stayed 4 nights in Dec 2023

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Alles super
Alles super! Sehr gutes Fruhstück.
Stayed 2 nights in Apr 2023

6/10 Okay

Takyeong

Stayed 1 night in Apr 2022

10/10 Excellent

GINES

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2019
Response from Teneva on 28 Oct 2019
Thank you, very much for your feedback!

10/10 Excellent

Jochen

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2019
Response from Magdalena Teneva on 6 Aug 2019
Thank you for your staying with us! Looking for your next visit! Magdalena

8/10 Good

Majken Hauge, Danmark

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great rooms, boring area
Great, clean hotel. New and nice large rooms. Not a nice area and a little far for the city center. If you have a car, it works
Stayed 2 nights in Jul 2019
Response from Magdalena on 19 Jul 2019
Thank you for your stay and you rfeedback!

10/10 Excellent

PATRICK

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2019
Response from Magdalena on 9 Jul 2019
Thank you for your visit in our hotel ! Looking for your next arrival!

8/10 Good

maria

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good value for money!
Hotel is new and rooms are spacious and very clean. Breakfast could be better.
Stayed 2 nights in Mar 2019
Response from Magdalena Teneva on 19 Mar 2019
Thank you, very much for your kind feedback! We continuously work on improving our product and services!

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Effektivt forretningshotell.
Nytt hotell i nybygget område.Greit for reisende med bil, men langt fra sentrum og severdigheter.Fungerte fint på jobbreise.Hyggelig betjening og fin uterestaurant om sommeren.
Stayed 2 nights in Dec 2018
Response from Teneva on 8 Jan 2019
Thank you for your stay with us! We hope to have you back as our dear guest very soon!

10/10 Excellent

Jaime, Mallorca

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Hotel muy moderno
Habitación muy comoda y limpia, empleados atentos, instalaciones modernas, zona tranquila con facil aparcamiento a 5 minutos del centro en coche.
Stayed 1 night in Jun 2018
Response from Teofana Ivanova on 28 Jun 2018
Thank you for your feedback! We are expecting you again in Plovdiv!

8/10 Good

ELENA

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Agréable hotel
Bien, personnels agréable et à l'écoute. Restaurant très bien, nous avons bien mangé. Environnement très calme
Stayed 1 night in May 2018
Response from Teofana Ivanova on 28 May 2018
Bonjour et merci d'avoir pris le temps de nous donner votre avis. Nous sommes ravie d'apprendre que vous vous soyez autant contents chez nous. On espère que vous reviendrez nous voir très prochainement. L'équipe hôtelière

8/10 Good

Carrie, Fredericia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very cozy and clean. Very nice to have a balcony. A quiet area with a good restaurant.
Stayed 3 nights in Apr 2018
Response from Teofana Ivanova on 11 May 2018
Thank you for your feedback! We are expecting you again in Plovdiv!

8/10 Good

madis

Liked: Cleanliness, staff & service, room comfort
Standard
Great bed. Shower could be better :). And faster wifi please!
Response from Teofana Ivanova on 23 Apr 2018
Thank you for your feedback! We are expecting you again!

10/10 Excellent

KOUTSIOUMPAS

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Response from Magdalena Teneva on 11 Apr 2018
Thank you for your reservation ! we are looking for your next stay with us!

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
hotel molto buono pulito e confortevole unico handicap lontano dal centro ma i taxi in bulgaria non sono costosi quindi lo consiglio vivamente
Stayed 2 nights in Feb 2018
Response from Magdlaena Teneva on 6 Mar 2018
Thank you, very much for your kind words. Looking for your next trip to Plovdiv.

8/10 Good

Myrna

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2018
Response from Magdalena Teneva on 6 Mar 2018
Thank you for your visit! Regards!

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2017
Response from Teneva on 12 Jan 2018
Thank you, very much for being our guest! We are glad that you enjoyed the accommodation and unique service we provide! Looking for your next visit! Best Wishes, PLAZA hotel team

10/10 Excellent

Alina

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2017
Thank you, very much for being our guest! We shell expect you back very soon!