Vancouver Hotel Guide - Marpole Curling Club hotels in Vancouver, Canada.

"Clean room, efficient email communications prior to atrival"

"Very disappointing stay — not 5-star quality. The hotel looks nice and the bed is comfortable, but the 1-bedroom design is poorly thought out. There is no proper bathroom door, so odors easily spread into the room. The shower is dangerously slippery with no grab bars, which is a real safety concern for families and elderly guests. I asked for an anti-slip mat, and they didn’t have one. I do appreciate the staff member who tried to help by bringing kitchen mats, but this is not an acceptable solution for a hotel at this level. The heated flooring either was not working or had no clear instructions. The restaurant was closed, and the alternative was poorly handled — uncovered pastries with flies around them, and no lids for coffee to-go, which is very basic. Service was the most frustrating part. We booked 3 rooms with 2 complimentary valet spots and clearly informed staff at check-in, yet were still charged incorrectly at checkout. When we raised it, staff (Sahar) was dismissive, implied it was our fault, and did not apologize. Also, despite requesting and confirming a baby playpen, a dog bed was placed in our room instead. Overall, far below expectations. The 5-star reviews on Google seriously made me question their accuracy. I would not recommend this hotel, especially for families or elderly guests."

"No complimentary bottled water anymore. One elevator stopped working for almost half a year."

"Clean room"

"Good size room with comfortable bed. In fact by European standards the room was massive Breakfast served with minimal effort. No hot food but a reasonable variety. Hotel is 15 min walk from the sky train station or there is a bus stop across the road. Short hop to the airport. "

"My bed appeared to be already slept in. Full of mystery orange stains with crust on top and hair everywhere. Was no house keeping so I had to get sheets and remake my bed myself. Not worth $200 a night "

"Staff were very helpful in getting shuttle from airport and how to use my Uber app to get to train station. Staff made good recommendations for food late in evening. Airport shuttle arrived within 15 minutes after calling from airport. Renovations left a few areas covering up carpets."

"Shuttle service to airport is convenient. "

"Very comfortable and exceptionally clean accommodation. The hosts were welcoming and friendly. We will definitely stay here again when we visit Vancouver."