Single Room
Check availability

Reviews of Riad Al Medina Marrakech

3 out of 5
Riad Al Medina Marrakech
5 Derb Lgssaba, Lmoukef, kaat bennahid, El Guessaba El Kabir, Marrakech

Reviews

8.8

Excellent

Rating 10 - Excellent. 43 out of 71 reviews" "
Rating 8 - Good. 17 out of 71 reviews" "
Rating 6 - Okay. 9 out of 71 reviews" "
Rating 4 - Poor. 0 out of 71 reviews" "
Rating 2 - Terrible. 2 out of 71 reviews" "

9.2/10

Cleanliness

9.4/10

Staff & service

8.8/10

Amenities

8.8/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

10/10 Excellent

Christine

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
My partner and I stayed here our first night in Marrakesh. The guys at the reception were very friendly. They gave us a full explanation of the surrounding area and a map. After some mint tea to welcome us in, they helped us bring our bags to the rooms. We didn’t have chance to try the spa services, but they look lovely. Would absolutely stay again. Thanks! :)
Stayed 1 night in Mar 2024

10/10 Excellent

nilufar

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Jan 2024

10/10 Excellent

Louisa

Liked: Cleanliness, staff & service, property conditions & facilities
The riad was lovely and clean in both the rooms and the communal areas and the breakfast was great. For me the highlight was the staff who were absolutely wonderful during our stay, very welcoming and full of advice on where to go in the local area.
Stayed 3 nights in Dec 2023

6/10 Okay

Raian

Travelled with group
Liked: Property conditions & facilities
Disliked: Staff & service, amenities
Beautiful Riad, however the surrounding area is very tough - taxi can only take you so far and you have to walk in a dangerous alleyway labyrinth to get to the Riad. Staff will gladly pick you up from the taxi drop off limit. There was a mouse in our room and when we complained, they didn’t believe us. Thankfully we had a video to show of it. If you book the spa treatments or any of the excursions they offer/support, there are no options to cancel or postpone according to your day in Marrakech. Overall some things were nice, others weren’t. Zakariya was a 10/10 staff member!
Stayed 3 nights in Aug 2023

2/10 Terrible

Hadi

Disliked: Staff & service, property conditions & facilities
Really difficult to access property, owner is terrible do not recommend if you are visiting Marrakech. Only good thing was the doorman and staff that were polite. Owner is horrible.
Stayed 1 night in Jun 2023

2/10 Terrible

Jordan

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Jun 2023

10/10 Excellent

Ashley

Travelled with group
Liked: Cleanliness, amenities, property conditions & facilities
Nice hosts and thank so much to Redouane he was great and very helpful ! Nice property which gives authentic Moroccan vibes . Great cuisine as well which is even better than the overrated restaurants like NOMAD.
Stayed 1 night in Mar 2023

10/10 Excellent

Kirsten

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The entire staff is absolutely lovely and made me feel so welcome. This elegant Riad is a calm oasis within the hustle of the Medina. I went on a food tour of Morocco & I had the best most flavorful tagline here,
Stayed 2 nights in Oct 2022
Response from Aziz on 2 Nov 2022
Thank you for your kind comment , and hope to host you again

10/10 Excellent

Yewande

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Would come again & book for family/friends
Booked a girls trip to Marrakech to celebrate my birthday and it wouldn't have been nearly as wonderful had we not booked at L'Oriental Medina & Spa! The staff at this Riad were extremely accommodating and caring, that by the end of the trip they felt like extended family- specifically Elias & Abudl! As soon as we checked in, Elias gave us an in depth guide of Marrakech on the map, providing us with thorough directions to the Souks & Place Jemma El Fna. Honest recommendations were made on where to go for affordable and good meals, as well as what things or paths to avoid to ensure we did not get scammed. The whole team really went the extra mile by walking us to certain shops and booking us personal taxis to ensure we were given an honest rate. Even the chef came in an hour early to make us breakfast upon request when we made them aware that we had an excursion before their breakfast start time. We came as a group of three girls and shared one room, but not once did we feel it was too small. Both our double and single bed were extremely comfortable; and the sheets, towels and toiletries were changed every day. While we did not have treat ourselves to the spa or ate at the Riad for lunch/dinner, we thoroughly enjoyed breakfast as it was different every morning and appeared to be traditional Moroccan dishes. Abdul always greeted us with a smile & poured us the loveliest of teas. Would recommend this Riad ten times over! Conveniently placed and amazingly run.
Stayed 3 nights in Apr 2022

10/10 Excellent

Ishani

Travelled with group
Liked: Cleanliness, staff & service, amenities
Beautiful Riad with great staff! Mohamed was extremely helpful and caring! We had to change some travel plans last minute and they were very accommodating with our schedules. Only thing is that you have to go through a few small darker alleys to get to the riad entrance which was sometimes uncomfortable late at night, but once you’re there it feels completely safe and welcoming.
Stayed 1 night in Mar 2022

10/10 Excellent

Ajibola

Liked: Staff & service
Staff were lovely and service was great
Stayed 1 night in Nov 2021
Response from zineb on 2 Dec 2021
many thanks for your lovely review. We are glad that you enjoyed our hospitality We hope to have the chance to welcome you at our Riad in the future. Warm Regards

6/10 Okay

Jessica

Travelled with family, Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
Just OK
The overall stay was ok but to find it was very tricky, in a strange location. The pictures online looked much better than what it really was. The property and rooms were clean and the staff were quite friendly. The one problem I had which I’m not sure was the hotel or hotels.coms problem… when I booked the two rooms they were supposed to have 2 beds in each room and that was not the case which was inconvenient and not what I paid for
Stayed 2 nights in Aug 2021
Response from Ibrahim elachhab on 4 Oct 2021
Dear Jessica, thanks for your feedback as it helps keeping our hotel at the expectation of the clients. Regarding the location "very tricky" that is the meaning of the word "Riad" a beautiful location in a tiny / narrow alleys. For the pictures it is a common approach to every hotel but sincerely we do not fake the pictures it is just a bit of retouch. As for the 2 beds,if you mean 2 separate beds on the room we did not receive any request from you or hotels.com to provide it. it was only a matter of information. we will be very happy to honor your booking again under you demande and request. Kind Regards

10/10 Excellent

Verified traveller

Stayed 3 nights in Mar 2020

10/10 Excellent

M. TODD

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Beautiful property w/ great service
As with most Riads inside the Medina, you will need to walk w/ your luggage for a few hundred yards as taxis can't drive to the door. However, once inside, the service was excellent and the quality was top-notch. The rooftop restaurant was a nice surprise. Breakfast and dinner were both excellent.
Stayed 1 night in Dec 2019
Response from zineb on 19 Jul 2021
thanks for your beautiful review. It was a pleasure to welcome you in our riad and share with you our experience and love for the enchanting city of Marrakech. Hoping to see you soon. Warm Regards

10/10 Excellent

Verified traveller

Stayed 3 nights in Jan 2020

10/10 Excellent

Verified traveller

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff were so friendly and attentive. They sat us down and went over an introduction to Marrakesh using a map on our arrival (accompanied by mint tea and cake) which meant that the complex city made so much more sense. The guy who brought our breakfast remembered our drinks orders each morning, which was lovely. The hotel was beautiful and the rooms were very clean. It was difficult to find (we had to resort to GPS) as it isn't well signed and is on a small, unnamed street.
Stayed 3 nights in Oct 2019
Response from zineb on 19 Jul 2021
thanks for your beautiful review. It was a pleasure to welcome you in our riad and share with you our experience and love for the enchanting city of Marrakech. Hoping to see you soon. Warm Regards

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice staff and very helpful. Good atmosphere and relaxing hotel.
Stayed 1 night in Oct 2019
Response from zineb on 19 Jul 2021
thanks for your beautiful review. It was a pleasure to welcome you in our riad and share with you our experience and love for the enchanting city of Marrakech. Hoping to see you soon. Warm Regards

10/10 Excellent

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff and service was amazing! The Riad was beautiful and spotless and everyone was very helpful in assisting us from one Riad to the next, taxis, directions, excursions and directions to the souks. They offer a full kitchen full of tasty treats you can have by the pool, on the roof or in your room.
Stayed 2 nights in Sep 2019
Response from zineb on 19 Jul 2021
thanks for your beautiful review. It was a pleasure to welcome you in our riad and share with you our experience and love for the enchanting city of Marrakech. Hoping to see you soon. Warm Regards

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Amazing staff and beautiful Riad
The hotel staff is amazing and nothing bad to say about the Riad itself. The area isn’t the safest for 2 females traveling. Taxis and cars can’t come all the way and then you have to walk about 5 minutes. However the staff walked us to our taxi and took us back!
Stayed 3 nights in Aug 2019

8/10 Good

Verified traveller

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Aug 2019

8/10 Good

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing Riad nestled within the Marrakech medina. It is like a little oasis when you enter and you feel like you are in a different world. The Riad was phenomenal and I cannot fault them on anything.
Stayed 1 night in Aug 2019

6/10 Okay

Verified traveller

Liked: Staff & service
Stayed 6 nights in Jun 2019

10/10 Excellent

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff were excellent and gave a wonderful service
Stayed 3 nights in May 2019

10/10 Excellent

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff was very attentive! I cannot remember their names but whoever helped us provided excellent service!
Stayed 1 night in Apr 2019

8/10 Good

Verified traveller

Stayed 4 nights in Apr 2019

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This place is super amazing! From the staffs to the food and the design of this riad, truly had a wonderful experience! I like the room I’ve stayed at. The bed and the pillows are super comfortable! I wish I can stay longer. Location wise, it’s about 15-20mins walk from jemaa el fnaa. Special mention to the staffs at the front desk, Adil and Hamaz, thank you so much for your help! I had a bad experience on my first night at a differend riad and also got scammed by people in the medina but you guys made me feel safe in this place. I also would like to thank the server, Imad! Overall, i love everything about this place and you guys won’t regret it!
Stayed 1 night in Mar 2019

10/10 Excellent

Erica, Toronto, CA

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very peaceful and calming. Super clean and staff are all very friendly.
Stayed 2 nights in Feb 2019

10/10 Excellent

Rachel, Philadelphia PA

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Absolutely perfect! By far this was one of the best Riads we stayed at in Morocco. It is a bit difficult to find, maybe ask for a porter to meet you upon arriving from your Taxi. We had a great dinner and breakfast. Room was lovely, and such a friendly staff. I did a hammam, and it was very private and relaxing. The streets close by can be busy, but once you make your way inside you feel like you are in another world. So quite and lovely, would definitely recommend!
Stayed 2 nights in Nov 2018
Response from Owner on 14 Dec 2018
Dear Rachel, Thank you so much for your kind words, Rachel. We really appreciate you taking the time out to share your experience with us, We are happy to invite you for another stay with us, I look forward to seeing you again Best Regards

8/10 Good

CC, Hong Kong

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Beautifully decorated Riad in the old Medina
It is a beautifully decorated Riad located in a very narrow street in the old Medina. No vehicle can be parked outside the Riad, so you have to walk 10 min to catch a taxi. The Riad can arrange vehicle transfer for you in a much higher amount than just catching a taxi on the street (double the taxi fare), but the arranged-vehicle will be parked much closer to the Riad (about 4 min walk). This Riad is full of Chinese people as the Riad manager said it is quite popular in China. There is a very small 'pool' in the middle of G/F and the size of the 'pool' is just slightly larger than a fountain, so I don't think anyone will swim in the pool. There is no lift in the Riad but the hotel staffs will carry your luggage for you upstairs. The hotel provided welcome drinks (mint tea) and biscuits for you. The hotel staffs (especially the manager) were friendly and helpful, the manager speaks English well. We stayed for 4 nights and the hotel provided different breads / cakes as breakfast for us everyday so we wouldn't get bored. The breakfast tasted nice. The Riad located in a very quite area, you won't even hear any mosque announcement. Some negative sides of this Riad: 1/ There are many ants in the room. 2/ There is no shower door, you may need to take this into account if you are going with a friend. 3/ The water pressure of the shower head was very little 2 nights out of our stay. 4/ The room is quite small, just managed to open two luggage in the double room.
Stayed 1 night in Oct 2018
Response from Owner on 5 Dec 2018
We are very happy or your reviews and we look toward to seeing you again Regards

10/10 Excellent

Natalie

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stay Here!!
This Riad was amazing!!!! The staff was the nicest, most welcoming staff I've ever come across. The food from the restaurant was delicious. I highly recommend this riad.
Stayed 2 nights in Jul 2018

10/10 Excellent

Marion, auckland

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The most amazing staff and beautiful room. Also great food. Would recommend to anyone.
Stayed 2 nights in Jun 2018

10/10 Excellent

Shantel, London

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Small and friendly
I loved staying at this Riad. The staff were so welcoming, friendly and helpful. The property is a lot smaller than it looks in pictures but we found it very comfortable. We had no issues at all and would happily return.
Stayed 2 nights in May 2018

10/10 Excellent

Maryyum

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
From Toronto to Marrakech
Beautiful riad, quiet location just a short walk from the main market. The service was great, the room very nice. The city is very very busy and safe, the people of Morocco are genuinely so friendly. Great riad to stay in to experience Marrakech.

6/10 Okay

Al, London

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice riad
This is a nice little riad in the middle of a busy market area. A short walk from the taxi stop. Riad staff are welcoming, but the location of this riad is not that great. Breakfast is ok.. consists of some pastry and cake. no toasts. Had dinner once, bit dearer. But there are nice places in the centre to eat. Taxi is readily available, but not that cheap. All in all the stay was ok.
Stayed 2 nights in Apr 2018

10/10 Excellent

Lizcett

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
L'Oriental
L'Oriental Riad was a quaint stay. We really enjoyed the ambiance of this place in the evenings. Dinner was delicious. I do have to say the rooms are quiet small, but not something that bothered me during the stay. The Riad is a walk away from the souks and a 5-8 minute walk to some of the most trendier restaurants in the souks. I would recommend this Riad to someone who would like to enjoy a more personal stay as staff really make you feel at home.

10/10 Excellent

Gem, London

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Beautiful Riad
Upon arrival we were made to feel at home. Mint tea, pastries and staff who would go above and beyond to ensure you had everything you need. The rooms are delightful, the rooftop a wonderful place to relax after a busy day. The food in the riad is amazing! The aroma as it cooks smells wonderful. If you’ve never had a hammam, here is the place to have it! Lovely little spa with fantastic treatments available. This riad is a five minute walk from the souks were you will find lots of local products. A wonderful stay, can’t wait to come back!
Stayed 3 nights in Mar 2018

8/10 Good

Kit Man

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Beautiful courtyard
The courtyard was beautiful and well-maintained with a big swimming pool. The staff was helpful in tracing my missed luggage. Overall, it was a nice stay though it seemed a bit commercial.
Stayed 1 night in Oct 2023

10/10 Excellent

Nils-Ole

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel in central location, all sightseeing can easily be done within 15-20 minute walk. The hotel is very clean and the staff is just great! They will help you Organize your stay in marrakech when it comes to trips, guides and food. I absolutely recommend to do the cooking class in this hotel! The only thing worth mentioning is, that the location is centrally in the Medina which can be rough for tourists by evening/night.
Stayed 6 nights in Aug 2023

10/10 Excellent

Marion

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Superbe expérience dans ce Riad, personnel au top on a reçu un super accueil !
Stayed 6 nights in May 2023

10/10 Excellent

Kari

Stayed 1 night in Mar 2023

10/10 Excellent

Younes

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Perfect!
posto Bellissimo ! personale squisito . grazie a Mr. Adnane e Mr. Adil
Stayed 1 night in Aug 2022

10/10 Excellent

Thomas

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Sehr freundlich und hilfsbereit
Stayed 3 nights in Apr 2022

10/10 Excellent

Dominique

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lieu dépaysant et reposant.
Stayed 1 night in Apr 2022

6/10 Okay

Verified traveller

Liked: Cleanliness, staff & service
Hotel Mediano
Hotel fraco, banheiro não muito bom.
Stayed 1 night in Nov 2021

6/10 Okay

Marine

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 7 nights in Mar 2022

8/10 Good

Lepigniec

Stayed 3 nights in Mar 2022

10/10 Excellent

Lina, Heidelberg

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Es war eine sehr angenehme Atmosphäre und das Personal war stets sehr freundlich, hilfsbereit und entgegenkommend. Das Riad war genau der richtige Ort, um nach dem Trubel in der Stadt oder vom Tag entspannen zu können. Das Riad lädt zum Träumen ein und der ganze Stress macht eine Pause. Trotz der Hellhörigkeit im Riad würden wir jederzeit wieder hingehen. Die Betten waren ok, es gab jeden Tag frische Handtücher, was nicht unbedingt hätte sein müssen, der Umwelt zuliebe. Das Frühstück war sehr abwechslungsreich und lecker. Wir werden die Zeit definitiv vermissen.
Stayed 5 nights in Jan 2020
Response from zineb on 19 Jul 2021
Dear Lina many thanks for your lovely review. We are glad that you enjoyed our hospitality as well as the beauty and the strategic location of our house. We hope to have the chance to welcome you at our Riad a not so far future. Warm Regards

10/10 Excellent

Amie

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Dec 2019

6/10 Okay

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service
Sehr schöner Innenhof und Dach Terrasse, sehr nettes und aufmerksames Personal, leider im Winter sehr sehr kalt man konnte sich nirgends aufhalten weil es so kalt war auch in Zimmer hat es in der Nacht sehr gezogen, im Sommer kann ich mir diese kühle als großen Vorteil vorstellen
Stayed 4 nights in Dec 2019
Response from zineb on 19 Jul 2021
Thanks for sharing your opinion with the other EXPEDIA users. We are really sorry that a few details of your stay was not up to your expectations We hope we'll have the possibility to demonstrate you in the future that our Riad is not only about service, but it is also a place of peace and relaxation. We really hope you'll decide to come back in the future. We wish you all the best.