Moroccan cuisine
Check availability

Reviews of Riad Charme d'Orient - Adults Only

4 out of 5
Riad Charme d'Orient - Adults Only
Ksibat N'Hass, 61 rue Touareg, Marrakech, Marrakech-Tensift

Reviews

10

Exceptional

Rating 10 - Excellent. 357 out of 382 reviews" "
Rating 8 - Good. 22 out of 382 reviews" "
Rating 6 - Okay. 2 out of 382 reviews" "
Rating 4 - Poor. 0 out of 382 reviews" "
Rating 2 - Terrible. 1 out of 382 reviews" "

10/10

Cleanliness

10/10

Staff & service

9.8/10

Amenities

10/10

Property conditions & facilities

9.6/10

Eco-friendliness

Reviews

10/10 Excellent

Brendan

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Riad Charme d’Orient was a calm and beautiful oasis in the middle of a bustling area. The staff went above and beyond at all times. We ate amazing breakfasts and dinner on the lush and quiet roof deck, and even experienced a luxurious massage. The Riad is walking distance to countless sites, restaurants and souks as well as Jemaa el-Fnaa. The overall decor and cleanliness was exceptional. Highly recommend!

10/10 Excellent

Solimar

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
If you want a VIP experience and treatment in Marrakech then I highly recommend this Riad. Breakfast served every morning and it is a feast! They treat everyone with such care we were so sad to leave! A once in a lifetime experience. If you are looking for a place to stay look no further. I want to specially thank the staff for being so wonderful to us during our stay.
Stayed 3 nights in Apr 2024

10/10 Excellent

Cory

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Good clean place and the owner and said is so helpful in anyway they can.
Stayed 2 nights in Apr 2024

10/10 Excellent

Sumayyah

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
From the conversations before we arrived to the welcome and the hospitality, we felt quite at home at Riad Charme d’Orient. Said and his wife were wonderful with us as was his brother Soufiyan. Laurence, the owner, was also very friendly and hospitable. They all made us feel as if we’re being hosted by a lovely family. We came to relax and take each day as it comes and we got just that. We missed it the moment we stepped out!
Stayed 5 nights in Apr 2024

10/10 Excellent

Bébhinn

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
The riad is a beautiful oasis from the hustle and bustle of Marrakesh. Laurence and the team were incredible hosts - really helpful and welcoming. Highly recommend!
Stayed 3 nights in Apr 2024

10/10 Excellent

Kevin Anthony

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
An oasis of calm to escape the bustle of Marrakech. Excellent breakfast and amazing evening meal.
Stayed 4 nights in Apr 2024

10/10 Excellent

Tiffany

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything about this riad was absolutely wonderful! The owner and staff were so kind, courteous and accommodating. From the food to the actual rooms, everything was delicious and wonderfully decorated. Staff was litterally cleaning all day everyday to make sure things were always tidy and comfortable. The hammam and the Massages were top tier! I stayed for a total of 7 days and it was such a relaxing time. It is located so close to everything in the Medina so it made it easy to go to activities. I would highly recommend this riad!
Stayed 7 nights in Mar 2024

10/10 Excellent

Sagar

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Our recent stay at this Riad in Marrakech was nothing short of magical. It not only offered proximity to key attractions but also provided an experience that surpassed all expectations. From the moment we stepped foot inside, we were greeted by Laurence and Said who were absolutely amazing throughout our stay. What truly set this Riad apart was its exceptional staff. From the attentive concierge to the friendly housekeeping team, every member went above and beyond to ensure a seamless and memorable stay. Their genuine warmth and dedication left a lasting impression, making us feel like cherished guests in a home away from home. If any of you are considering this Riad, you will not regret it! I would highly recommend it to anyone! A massive thank you to Laurence, Said and Soufiane for their hospitality! And a big big thank you to all their staff for making us feel special.
Stayed 5 nights in Mar 2024

10/10 Excellent

alina

Stayed 4 nights in Mar 2024

10/10 Excellent

Justin

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Just had a 4 night stay in Marrakesh which is a vibrant City, with interesting historical sites and souks you could loose yourself in. We spent our time in this tradition Riad inside the Medina walls and within good walking distance of the major sites. Yet set in a quiet street, so you can hide yourself from it all and relax. Our room was lovely with good air conditioning and heating if required, you get a traditional breakfast with the room and can order traditional food if you wish. Though nice places to eat out. The staff our great and always helpful from sorting excursions which we took advantage of and they were all very good. Laurance is your host and is lovely and welcoming. Then there's CouCou the African grey parrot. The Riad has a small plunge pool, Jacuzzi and Herman and massage service on site. All in all if you want a traditional Riad within old Marrakesh I personally don't think you could do better. So I'd book it while you can as this somewhat hidden gem will leave you relaxed and smiling
Stayed 4 nights in Feb 2024

10/10 Excellent

Tamara

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Laurence and all of the staff at the Riad Charme d Orient are amazing. They are kind, attentive, honest, and helpful. The hospitality that my mom and I received there is unmatched. We felt at home and look forward to returning one day. I would highly recommend a stay there. We truly miss them.
Stayed 4 nights in Feb 2024

10/10 Excellent

Mike

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Incredible owner and staff. This is a very special Riad. If you’re looking for something authentic, that has been so thoughtfully done with an incredible attention to the guest experience, you will love this place. Walkable to everything amazing in old town Marrakesh.
Stayed 7 nights in Jan 2024

10/10 Excellent

Lucy

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I decided to book this Riad firstly because it looked gorgeous from the photos and because of the fabulous reviews so I had high expectations but even my high expectations were exceeded. The Riad is beautiful and spotlessly clean, the breakfast was really good and the location is tucked away but within walking distance of the Medina. What really made our trip though was how welcoming and helpful Laurence, Said and Soufiane were. We were made to feel very at home and looked after. Marrakech is a crazy place but the Riad is a lovely tranquil oasis away from the hustle and bustle of the city.

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Best hotel we ever stayed in
We stayed at the riad for our honeymoon for a week. This is the best hotel we ever stayed at. And we didn’t want to leave! The riad is beautiful and sparkling clean. Just by entering you can smell rose scent. The breakfast is delicious and beautifully arranged. There are not many rooms in the riad, so feels like we own the entire place. The staffs are friendly and helpful. They gave us many great suggestions of where to eat and shop. They also arranged transport, laundry, tour, and massage/Hamman for us. It’s a bit challenging to arrange the trip in Marrakech, but the hotel staff made our trips so smooth and perfect! The hotel helped us to book us an Atlas mountain tour. We got to meet so many locals, went to a traditional Berber market, had tea at locals home. It was so fun and authentic (Pro tips do this tour on Friday so you can see the Berber market) Staying at the hotel is definitely the highlight of our trip! Everything exceeded our expectations. We didn’t wanna leave the riad at all.
Stayed 6 nights in Dec 2023

10/10 Excellent

Eirik

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
A wonderful riad.
4 night solo stay. I had a great experience. Amazing service.
Stayed 4 nights in Dec 2023

10/10 Excellent

Yin Kwan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
A hidden gem
The property is maintained extremely well and the staff are very attentive.
Stayed 2 nights in Dec 2023

10/10 Excellent

Janine

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We can't thank Laurence, Said, Soufiane, Asnah and Fatima enough for their warm welcome, standard of service and friendly companionship from the moment we got out of the taxi which they arranged for our airport collection. The accommodation in the Riad was impeccable with authentic attention to detail. Stepping from the busy Marrakech streets into this little paradise is such an experience which we highly recommend. The staff made us feel at ease, gave us great local information and cared for us in a way the large hotels can't accommodate. If you want to see Marrakech and experience the Moroccan vibe then start at the Riad Charme D'Orient!
Stayed 3 nights in Dec 2023

10/10 Excellent

LORETTA

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Our stay was exceptional. The most beautiful accomodation I have ever stayed in. The staff were extremely friendly and went above and beyond for everything. By the end of our stay we were hhugging and kissing Laurence and Said, it felt like family. The riad was extremely clean and welcoming. It was my daughters birthday during our stay and they decorated our room for her. It was very special and thoughtful. The location was perfect, just a short walk to anything you need to visit. I highly recommend this riad for anyone wanting to visit Marrakech. The next time I visit Marrakech I will absolutely stay here again.

10/10 Excellent

Margaret

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Would highly recommend to all visiting Marrakesh. Laurence & team are so welcoming. We felt immediately at home. This is an oasis of comfort & relaxation. Don’t miss out on this exciting place to stay
Stayed 2 nights in Nov 2023

10/10 Excellent

Matt

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
If I could grant 6 stars, this would be the one time in my life I would do it! Marrakesh was the most magical experience of our lives, and we have Riad Charme d'Orient to thank for that. We felt like family from the moment we walked into the Riad. Laurence and her team made us feel like relatives, and we looked forward to their smiles each evening on return from exploring the medina. We have been fortunate enough to visit over 40 countries, and have never felt hospitality this incredible. Everything about the Riad was top notch; beyond exceptional- the food, the beauty, and of course the people. Most of all, we felt safe. We look forward to returning someday, and in spreading the good word about this incredible place, and this wonderful city.
Stayed 3 nights in Nov 2023

10/10 Excellent

Tim

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The accommodations and the staff were both lovely; we would be happy to stay here again
Stayed 2 nights in Nov 2023

10/10 Excellent

Brandon Aaron

Travelled with group
Liked: Cleanliness, staff & service, amenities
The facility is very well maintained, quite beautiful and in a great location. Easy to walk to the surrounding must-sees. The team there goes out of their way to ensure you are enjoying your holiday and are very helpful with planning excursions and recommending restaurants. If I ever visit the area again I would plan to stay here!
Stayed 6 nights in Nov 2023

10/10 Excellent

Nathan

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
From the moment we stepped through the entrance, we were enveloped in the serene atmosphere of this hidden gem. The Riad's traditional Moroccan architecture, combined with tasteful modern amenities, created a perfect blend of comfort and authenticity. The staff at Riad Charme d'Orient deserve special commendation for their warm hospitality and attentiveness. From our arrival, right through to looking after us on our last day every member of the team went above and beyond to ensure a seamless and enjoyable stay. Their local insights and recommendations added a personal touch to our Marrakesh experience. The rooms were a true sanctuary, impeccably clean, and elegantly decorated. The attention to detail was evident in every corner, from the intricately designed tiles to the plush bedding. We particularly enjoyed the rooftop terrace — a tranquil spot to unwind after a day of exploring the bustling streets of Marrakesh. Riad Charme d'Orient offers not just accommodation but an immersive experience into the rich culture of Marrakesh. Its convenient location allowed us to explore the historic sites, vibrant souks, and local eateries with ease.
Stayed 4 nights in Nov 2023

10/10 Excellent

Andres

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent Riad with great service
Beautiful Riad very well located with excellent service. I spent 2 nights in Oct 2023. Laurence, the manager, welcomed me on the curb where the taxi trasfer from the airport - she had previously arranged for me - dropped me off (there is no car access to the Riad, like most buildings inside the Medina since the city was built many centuries ago). We sat on the beautiful courtyard sipping tea as she explained the dynamics of this gorgeous and exotic city and the Riad. As she checked me in, I asked her if she would schedule a Hammam Scrub and massage for me. She did for later that afternoon and it was wonderful! Breakfast was plenty and I had the choice to eat on the rooftop. My room was gorgeous, with a seating area and a huge bathroom. Bed was very comfortable with plenty of firm and soft pillows. The place was quiet and there is a parrot that whistles ocassionaly during the day. The location is very close to the Bahia Palace and the Saadian Tombs (5 min walk to each of them) so I started my tour there, before I head back to the Riad for my Hammam session. There are plenty of local shops, money exchange and restaurants to eat, shop or explore nearby - the Riad is 5 min walk toTinsmiths Square which is a hub for everything you might need . Jemaa el Afna (the main square in the Medina) is less than 10 min walk, and as Laurence, the GM, suggested, I explored several times at day and night. This is a must when in Marrakesh. Check out was quick and easy. I must thank the night
Stayed 2 nights in Oct 2023

10/10 Excellent

BRIAN

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Attention to detail N super friendly staff. I wiuld stay there again for sure.
Stayed 3 nights in Oct 2023

10/10 Excellent

Mayada

Stayed 4 nights in Oct 2023

10/10 Excellent

Mark, WINDSOR

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful property awesome staff great location can't beat this place!
Stayed 3 nights in Oct 2023

10/10 Excellent

Warwick

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing hospitality and very helpful with information. The owners and staff are prepared to go the extra mile. Very happy here.
Stayed 2 nights in Oct 2023

10/10 Excellent

David

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A beautiful property with the most attentive hosts! Marrakech is intense and the Riad Charme d'Orient is an oasis of calm. We absolutely loved this beautiful Riad. Top notch in every respect. We will be back!
Stayed 2 nights in Oct 2023

10/10 Excellent

Camila

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The Road was very clean, welcoming, and the staff simply amazing. Laurence, the owner, was very attentive and she made sure everything was going well throughout our stay. Our room was the blue one, good size and very cozy. Breakfast was great too. Her team is amazing! Keep in mind it is in the heart of the old town. Walking the little isles may seem intimidating at first, but after a couple of times you get the hang of it. I would stay at this Riad again.

10/10 Excellent

Adriana

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Fantastic !!!
My wife and I recently stayed at Riad charmed orient. It was one of the best experience’s we’ve ever had. The staff, (Said, Soufiane, Asnah, Fatima, Fatimazahra and Amina ) service, food, location, room’s, and ambiance are all top notch. What makes it the best is Laurence the owner. She is so kind and willing to help with anything you need. We HIGHLY recommend to anyone looking for a authentic Moroccan experience in the most beautiful Riad. Thanks again, Joseph and Adriana.
Stayed 2 nights in Sep 2023

10/10 Excellent

Bronwyn

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Laurence, Said, Sofiane, Coco, and everyone else at the riad are incredible. Warm, welcoming, and kind. The riad is magnificent, and positioned really well to see the main sites of Marrakech. We will be back!

10/10 Excellent

Sarah Elizabeth

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The manager at this Riad was wonderful, we ordered taxi through Riad and he met us around the corner and took our luggage, walked us to meeting point of one of our tours, very helpful.
Stayed 3 nights in Aug 2023

10/10 Excellent

SHADIRA

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
I recently had the pleasure of staying at Riad Charme d'Orient during my visit to Marrakech, and it was an unforgettable experience from start to finish. Nestled in the heart of the bustling Medina, this exquisite riad provided a peaceful sanctuary amidst the vibrant energy of the city. From the moment I entered the riad, I was captivated by its traditional Moroccan architecture and elegant décor. The intricate mosaic tiles, beautifully carved wooden doors, and ornate lanterns created an atmosphere of authentic charm and luxury. The riad's interiors were tastefully furnished, combining traditional elements with modern comforts, making it a truly enchanting retreat. The staff at Riad Charme d'Orient were exceptional in their hospitality and attentiveness. From the warm welcome upon arrival to the personalized service throughout my stay, they went above and beyond to ensure that every aspect of my visit was perfect. Their knowledge of Marrakech was invaluable, providing me with insider tips and recommendations for exploring the city's hidden gems. The rooms at the riad were elegant and comfortable, offering a tranquil haven after a day of exploration. My room was beautifully appointed, featuring comfortable furnishings, a luxurious bathroom, and a private terrace overlooking the picturesque courtyard. The attention to detail was evident in every aspect, and the room exuded a sense of tranquility that allowed me to relax and rejuvenate. I will certainly be returning!!
Stayed 5 nights in Jun 2023

10/10 Excellent

Philip

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
An absolute dream
Our stay was beyond amazing. Every single staff member went out of their way to make our stay memorable. The location, the recommendations, the details of this stunning home, the delicious breakfast, and of course the tea and cookies throughout our stay made us feel so very special. I would highly recommend choosing this riad. We did not want to leave.
Stayed 2 nights in Jun 2023

10/10 Excellent

Arafat

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Jun 2023

10/10 Excellent

Alvaro

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Excellent customer service, the breakfast was amazing and I really recommend the haman it was very relaxing experience this Riad is close to the main square.
Stayed 2 nights in Jun 2023

10/10 Excellent

Eric

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Excellent, picturesque Riad with attentive staff. Would have been nice if they served/allowed alcohol, but regardless I highly recommend this hotel.
Stayed 2 nights in May 2023

10/10 Excellent

Lee

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Wonderful hospitality
I had a wonderful stay and my only regret is not having longer. Laurence the owner is a fantastic host and it was great to pick her brains about Marrakesh. Will definitely return here next time i'm in Marrakesh.
Stayed 1 night in May 2023

10/10 Excellent

Verified traveller

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Charming, friendly and relaxing Riad
Excellent Riad with lovely staff. The breakfasts on the terrace were excellent. It was a charming and restful, quiet place to visit which was a nice change from the bustle of the city. No noise at all at night.
Stayed 7 nights in May 2023

10/10 Excellent

Sara

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
What an amazing and charming riad. It was beautiful and the staff were amazing. The showers were a little complicated but the rooftop and lounge area was the best we've seen. Staff were incredibly friendly and felt like family. Loved our experience and would easily stay again.
Stayed 2 nights in Apr 2023

10/10 Excellent

Jessica

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
A beautiful, cozy Riad close to the city center but far enough away to be quiet. Staff was friendly and attentive. Rooms are cozy. We had a very nice stay!
Stayed 2 nights in Apr 2023

10/10 Excellent

Radha

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Most Beautiful Riad in Marrakech
We had an amazing time at Riad Charme’d orient. Our room and the Riad was absolutely beautiful. The best part was the staff - Laurence, Said, Soufiane, and the rest of the staff was really helpful. They went above and beyond to ensure that we were comfortable and Said also helped us with our Marrakech itinerary. One of our favorite parts about staying here was the breakfast on the roof and meeting the fellow travelers staying here. I would definitely recommend staying here!
Stayed 2 nights in Apr 2023

10/10 Excellent

Stewart

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Sanctuary in one of the busiest areas of the Medina. Owner and staff could not possibly do any more, in making or stay the best. Amazing time here!

10/10 Excellent

Marcus

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
6 out of of 5 stars.
The place was beatiful, the room amazing and so comfortable, the staff were lovely and really helpful. The breakfast was perfect for us. It was also really well located and had excellant facilities. Ill stay here again if visiting Mareakech for sure. And you should stay here too.
Stayed 4 nights in Mar 2023

10/10 Excellent

Mario

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We enoyed an amazing weeks stay at Riad Charme d'Orient, all the staff were attentive and looked after our every need, we looked forward to breakfast each day and would recommend anyone to book this Riad should they be looking to stay in Marrakech, thanks for looking after us

10/10 Excellent

Andrew

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
A Fantastic Oasis
The Riad Charme d'Orient is a hidden gem tucked away down a little alley in the medina. Once inside, the hsutle and bustle of Marrakech is left behind and you are in a fantatstic oasis of calm in the middle of a hectic city. The courtyard is beautiful, the rooms are spotless and there's a nice breakfast every day. There's a lovely rooftop terrace which is a lovely place to spend an evening with a bottle of the excellent Moroccan wine they serve. Most important of all, is the amazing welcome that Laurence and her staff give you. They are the most amazing people who go out of their way to help you with anything you need. I cannot recommend them too highly.
Stayed 3 nights in Mar 2023

10/10 Excellent

Thomas F

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is an excellent option if you would like to stay in the medina. Do have the riad arrange transportation when you arrive. The best meal we had in Marrakech was here. Really excellent staff, food, location and service. The riad is decorated beautifully and they can arrange transportation, tours or anything you need.
Stayed 3 nights in Mar 2023

10/10 Excellent

Paul

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 7 nights in Mar 2023

10/10 Excellent

Fran

Travelled with partner
Liked: Staff & service, amenities, property conditions & facilities
From the moment we arrived we were treated with such welcoming arms. All the staff are simply wonderful and would honestly do anything to make sure you are happy and that you have a lovely stay. The Riad is just beautiful. The pics are wonderful, but in real life it is even better. Our room was the blue one in the pics and it had everything we needed. It was very comfortable and we had fresh towels and bed lining every day. The bed itself is very comfortable and so are the pillows. The breakfast everyday was very nice. Lovely breads and jams and omelette & fruits. Fresh juice and Coffee. We really enjoyed the rooftop for a nice glass of wine in the evening. We also got to know the other guests. Had a fab holiday and cannot recommend this Riad enough. Oh my partner had a massage and said it was fantastic.
Stayed 5 nights in Mar 2023