Kenzi Hotels hotels in Marrakesh-Tensift-El Haouz, Marrakech-Safi

"Close to the souk/market, safe streets. Staff were lovely, obliging and assisted with different types of transportation during our stay. Good, filling breakfast. "

"Séjour exceptionnel. Hôtel luxueux et très propre, avec un excellent service. Petit-déjeuner gratuit, transferts aéroport gratuits, pack de bienvenue offert et boissons gratuites toute la journée. Hautement recommandé"

"The staff were very friendly. Absolutely beautiful hotel but slightly damp bathrooms (we had two separate rooms with a bathroom each - both damp). Fabulous breakfast. Very local position - we could walk everywhere in Marrakech. Great hotel"

"Location was the ok, but the rooms were very dated and not well maintained. No TV apps, so not good for visitors who don’t speak the local language "

"The best things about this Riad is the location and the staff. It is easily accessible from the street within about 2 bocks, and also few steps to the Place Jema El fna, which makes it very easy to go out for a while, go shopping, go eat, return to rest a bit or leave my things, then go out again. Also the staff was very helpful and attentive all the time. The front door is kept locked at all times, I suggest them to provide keys to the guests to get in, instead of having to ring the bell every time. The room was a bit small. The breakfast was good and big."

"We had a great stay the staff here are wonderfull , friendly, hardworking and smiling. "

"PERFECTION 11 out of 10… EVERYTHING IS TOP… "

"Spa was lovely, breakfast OK and dinner disappointing. Staff were rude when I raised an issue about the room I'd been given not being as expected (and smelling badly of stale smoke despite being a non-smoking room) - one receptionist hung up on me when I called from the room. I was told repeatedly to come back later at reception and they tried to give me a smaller room that the category I paid for. Eventually got a nice room but it ruined the first 2 days of our holiday. Would never go back."

"Waited 45 min at reception. Mean and awful team treated me poorly. More than one guest shouting to staff and manager. Horrendous experience "