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Reviews of Ibis Marseille Centre Préfecture

3 out of 5
Ibis Marseille Centre Préfecture
13 Rue Lafon, Marseille, Bouches-du-Rhone

Reviews

8.0

Very good

Rating 10 - Excellent. 90 out of 227 reviews" "
Rating 8 - Good. 85 out of 227 reviews" "
Rating 6 - Okay. 18 out of 227 reviews" "
Rating 4 - Poor. 23 out of 227 reviews" "
Rating 2 - Terrible. 11 out of 227 reviews" "

8.0/10

Cleanliness

8.4/10

Staff & service

6.6/10

Amenities

7.8/10

Property conditions & facilities

8.0/10

Eco-friendliness

Reviews

10/10 Excellent

james

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Within walking distance of the old port and close to the Metro. Clean, comfortable hotel with welcoming staff. Would stay here again? - Yes
Stayed 4 nights in Apr 2024

8/10 Good

brett

Stayed 1 night in Jan 2024

8/10 Good

Jacqueline

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2023

2/10 Terrible

Steven

Travelled with group
Disliked: Cleanliness, property conditions & facilities, room comfort
Mosquito infested rooms! AVOID
Stayed for 1 night after the rugby. Hotel very run down. Room was infested with mosquitoes. Swatted 6 of them dead but must of been lots more. Woke up with 11 mosquito bites. Horrible smell in the bathroom. The street the hotels located on is like beruit. Avoid staying here!
Stayed 1 night in Sep 2023

10/10 Excellent

Mariam

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
The room was lovely and suited to my needs. It had a lovely balcony that overlooked the garden. It was in town and a few minutes walk to the marina and beach.
Stayed 1 night in Apr 2023

10/10 Excellent

Mario

Stayed 1 night in Dec 2022

4/10 Poor

David, Woodstock

Travelled with partner
Disliked: Cleanliness, amenities, property conditions & facilities
Small hotel , very dirty, hot room, bas parking. Not again.
Stayed 1 night in Oct 2022

4/10 Poor

Adam

Liked: Staff & service, property conditions & facilities
Disliked: Cleanliness
Stayed 3 nights in Oct 2022

4/10 Poor

Esther

Travelled with partner
Disliked: Amenities, property conditions & facilities
Location best thing. Broken lamp in bedroom which we told recoption about on arrival and nothing was done about this all throughout our stay.
Stayed 7 nights in Sep 2022

6/10 Okay

Mohamad

Stayed 1 night in Sep 2022

8/10 Good

Michael

Liked: Cleanliness, staff & service, property conditions & facilities
Staff was helpful and room cleaning was excellent. Price was low.
Stayed 4 nights in Aug 2022

8/10 Good

Paul

Stayed 1 night in Jul 2022

2/10 Terrible

Angelia

Disliked: Cleanliness, amenities, property conditions & facilities
Was woken up by someone opening the door to my room at 7 am. I had the door dead bolted. It was uncleanly and scared me
Stayed 1 night in Jun 2022

4/10 Poor

Jean-Pierre

Disliked: Cleanliness, amenities, property conditions & facilities
The location is perfect bu the hotel itself is disapointing in many respects
Stayed 2 nights in Jun 2022

6/10 Okay

A.A.

Travelled with family
Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service
The hotel is clean but they do not have diversity
Stayed 3 nights in May 2022

4/10 Poor

Luigi Giacomo

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
I was given room 701 As I entered room there was a bad odor of mold. I did not ask for replacement as I did not want to get into arguments. Definitely a location to avoid, although located in the city centre.
Stayed 2 nights in Jun 2022

8/10 Good

Gerardo

Stayed 2 nights in Apr 2022

10/10 Excellent

Alexander

Stayed 3 nights in Apr 2022

8/10 Good

Oria

Stayed 4 nights in Mar 2022

6/10 Okay

Verified traveller

Liked: Staff & service
Disliked: Property conditions & facilities, room comfort
Stayed 2 nights in Mar 2022

10/10 Excellent

mariano leonardo

Stayed 2 nights in Feb 2022

8/10 Good

Verified traveller

Travelled with family
Liked: Cleanliness, property conditions & facilities, room comfort
Parking was narrow. Hotel staff wasn’t friendly. Other than that stay was comfortable.
Stayed 1 night in Dec 2021
Response from Rayan on 19 Jan 2022
Dear Guest, Thank you for taking the time to leave a comment following your stay. They are a real source of inspiration and motivation. We are delighted that you enjoyed our establishment and that the staff was able to make your stay more pleasant. We look forward to seeing you again. Yours sincerely The reception

8/10 Good

Diana

Liked: Staff & service, room comfort
Good location, the room was nice and clean in general was good.
Stayed 1 night in Nov 2021
Response from RAYAN on 19 Jan 2022
Dear Guest, Thank you for taking the time to leave a comment following your stay. They are a real source of inspiration and motivation. We are delighted that you enjoyed our establishment and that the staff was able to make your stay more pleasant. We look forward to seeing you again. Yours sincerely The reception

10/10 Excellent

Lauren. Alec

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Comfortable and convenient hotel
We were 3 friends who enjoyed our stay and breakfast. Convenient location- clean room. Quiet. We enjoyed breakfast. Beds were comfortable. Able to check in early.
Stayed 1 night in Nov 2021

8/10 Good

Samuel

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Court séjour agréable et confortable
La chambre est très confortable, très bien située dans un quartier très vivant de Marseille , tout est accessible à pied. Le parking interieur par elevateur est très pratique car il est très difficile de trouver de l’espace dans les rues.
Stayed 1 night in Sep 2021

8/10 Good

Amin Ian

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A very friendly staff. Accommodating and extremely helpful. Particular thanks to Rayan and Ian.
Stayed 1 night in Sep 2021

8/10 Good

Rok

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2021

10/10 Excellent

Jay

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing hotel in a great location. The hotel room we had was recently renovated and was clean, spacious and comfortable. Bathroom was also really nice. WiFi wasn’t great but did the job. Would recommend staying here and definitely would again!
Stayed 2 nights in Aug 2021

4/10 Poor

carmen

Travelled with family
Disliked: Staff & service
Disappointed
The only reason why I rent this hotel was because parking. When I arrived they told me there is not more parking, when i asked them what can I do they said they dont know. Really disappointed. I have to walk for almost 7 blocks to find a parking. Beside that, when we ask for a bathroom, they said the one they have in reception is broken but a guest told us to use it because was not and they were right. Really disappointed
Stayed 1 night in Aug 2021

10/10 Excellent

Luis

Stayed 2 nights in Jul 2021
Response from NADIA on 9 Aug 2021
Merci à vous. Au plaisir de vous revoir prochainement à l’hôtel Ibis Marseille Centre Préfecture Cordialement

8/10 Good

Arthur

Stayed 1 night in Jun 2021
Response from NADIA on 9 Aug 2021
Merci à vous. Au plaisir de vous revoir prochainement à l’hôtel Ibis Marseille Centre Préfecture Cordialement

8/10 Good

Tiago Henrique

Business traveller, Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Otimo custo beneficio para quartos triplos
O hotel é um antigo Premiere reformulado para IBIS. Uma excelente opção para quarto triplo por 55 euros por dia. Hotel é limpo e bem localizado. Eles disponibilizam uma maquina de café 24 horas que acho super interessante. Equipe muito atenciosa. A única ressalva é o valor do café da manha por volta de 11 euros por pessoa (muito caro).
Stayed 3 nights in Jan 2024

8/10 Good

Nadjim

Stayed 1 night in Jan 2024

10/10 Excellent

Aymane

Stayed 1 night in Jan 2024

10/10 Excellent

hazanati

Stayed 2 nights in Dec 2023

8/10 Good

stéphanie

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2023

8/10 Good

jean-marc

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2023

8/10 Good

Florent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Bon sejour
très bien pcé au centre de marseille, acces payant au parking sous l'hotel apprécié
Stayed 2 nights in Nov 2023

8/10 Good

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Oct 2023

8/10 Good

Romulo

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Aug 2023

8/10 Good

Laurent

Travelled with group
Liked: Staff & service
Globalement correct.
Stayed 1 night in Oct 2023

8/10 Good

Romain

Stayed 2 nights in Sep 2023

4/10 Poor

sebastien

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort
Manque d'entretien
L'établissement mérite un bon entretien, les chambres tout comme les parties communes sont vétustes.
Stayed 2 nights in Sep 2023

10/10 Excellent

Laurence

Liked: Cleanliness, staff & service, property conditions & facilities
Employés accommodants, bien situé près de tout. Silencieux et confortable! très bien!
Stayed 2 nights in Sep 2023

10/10 Excellent

Cedric

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Super rapport qualité prix en plein coeur de Marseille. Le personnel est adorable, c’est vraiment leur point fort. La chambre est parfaite aussi: literie, linge, propreté au top. Seules les parties communes de l’établissement méritent un rafraîchissement mais je crois que c’est en cours.
Stayed 2 nights in Aug 2023
Response from Germaine on 12 Sept 2023
Bonjour CedricNous vous remercions d'avoir séjourné dans notre hotel, et sachez que votre avis compte beaucoup afin de pouvoir améliorer nos services. Nous sommes ravies que vous ayez aimé séjourné chez nous.N'hésitez pas à revenir, et nous saurons très heureux de vous accueillir à nouveau.Cordialement, Germaine,L'équipe Ibis Marseille centre préfecture

10/10 Excellent

Mathieu

Stayed 1 night in Jul 2023

2/10 Terrible

Jibril

Stayed 1 night in Jul 2023

8/10 Good

Ammar

Liked: Cleanliness, staff & service, property conditions & facilities
It was clean and good location
Stayed 1 night in Jul 2023

8/10 Good

Christine

Liked: Cleanliness, staff & service, room comfort
Slitet men ok, vi gillar läget
Stayed 3 nights in Jun 2023

10/10 Excellent

Sören

Stayed 1 night in Jun 2023