2/10 Terrible
Elissa, Cornville
23 Apr 2024
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
The star ratings for this hotel are skewed. I'm sure they are false reviews generated by the family living on-site. The four-star rating for this hotel can’t be valid. This was by far the most disgusting and dirty hotel I’ve ever stayed in. I was traveling from Arizona to Ohio due to a family death, and I brought my two pets with me. Hotel choices if you have pets are very limited if you are on a fixed income. While I wasn’t expecting the nicest hotel, I was expecting something clean. Putting aside the fact that the hotel was in huge disrepair, it was absolutely filthy. I paid $83.25 for this room. I had a legitimate service animal certification for both pets (letter) which the clerk asked to see. I was okay to show it, but it is illegal to ask about the disability associated with service animals. Also, I requested an ADA room, which was not provided. I was traveling alone. Apparently, traveling alone as a woman is suspect. I was followed around the outside of the hotel by the owner (owner’s son?) to the ice room and subsequently watched every move unloading my belongings. Was very uncomfortable. This was nothing compared to the disgusting state of the room. There were disgusting stains over all the bedding. Towels were very yellow and torn.Room was filthy. The ice bucket and all things that would be white were colored yellow. I don’t care how the hotel replies. I will be reporting your hotel to the Clark County (Illinois) health department. Pics avail.
Elissa
Stayed 1 night in Jan 2024