West Point Hotel Guide - Marshall Park hotels in West Point, United States of America.

"Safe and clean "

"We were visiting MSU for a college tour of the south and reserved a room for 1 night while we were in town. The staff at the front desk were very friendly & quick with getting us checked in and to our room. We had room 324 which faces the corner traffic intersection. It is a major intersection in town, and was mostly quiet throughout the night (Monday night) but occasionally there was a truck or loud car that would wake me up. I recommend trying to get a room on the opposite side of the hall. If you use the Hilton app, you can choose your room. We didn't use the gym or pool since we were only there for a quick trip, but the gym looked like it had a good assortment of equipment and the pool looked clean at first glance. The breakfast was decent. Not the best Ive had, but for a quick stay it satisfied my morning hunger. The eggs are clearly powdered eggs, and the bacon was very crispy, but they have lots of other options, so you should be able to find something you like. The room appeared to have been recently remodeled. The furniture appeared to be newer and the carpet was clean, no stains. The bathroom was clean. No sign of mold. The tub however did not drain well. It would get backed up and I was standing in a pool of soapy water. A little gross, but also dangerous. I had to catch myself a couple times from slipping. That would really be my only complaint of the stay."

"Doing updates to hotel and looks nice so far"

"Friendly staff ! Overall great experience. "

"Staff were very friendly and front desk staff at check- in were excellent, however, the bathroom ceiling was moldy. The little shmpoo bottle was empty and overall condition of the room was subpar. Discolored spots, stains on the walls and mismatched touch up paint spots."

"Actually Expedia said they allowed pets and in fact they do not! However the manager allowed us to stay and was very kind! "

"First appearance the property is nice, lobby area clean, and good staff. The room seemed clean and suitable but later noticed that it seems clean at first but really needs a deep cleaning. The bed slept good and the pillows were good. the bed pedestal put the top of the bed at about 3 foot from the floor, which seems to high. The main complaint about the room was the bathroom fan which comes on with the light switch. The fan was very loud and annoying when ever the bathroom light was on. The breakfast was OK, would have been nice to have had biscuit's and gravy like other La Quinta's we had stayed at. The location and services around the hotel was a plus as its location for the university is very close."

"elevators did not work ran out of hot water "

"Filthy hot tub, floors, no hot breakfast like advertised, no one at front desk. When they did come, rude and unfriendly. We ordered a king suite, got a king room with a crappy hot tub, no bars to get in/ out off it. Paid price of a suite not room. Need a partial refund...."