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"We had a deeply disappointing experience at Zen Escape. Despite booking a Family Suite with 2 queen beds, we were given a smaller Deluxe Suite with only 1 bed and an unprepared sofa. Most concerning was discovering someone else’s dirty underwear tucked between the sheets—raising serious hygiene issues. When brought to management’s attention, we received no apology or explanation, only a denial and refusal to issue any refund for the downgrade or the incident. Avoid if you value cleanliness and...

"Ferienanlage mit ca. 40 Wohnungen (Doppelstöckig) Pool im September nicht mehr im Betrieb. Kein Wifi Umgebung außerhalb der abgeschlossenen Anlage sehr runter gekommen."

"Property was great. Clean and spacious. Came with its own separate garage for parking. Only issue was unbeknownst to us, the freezer was not working and we stored an ice cream cake in the freezer and it ended up melting."

"The view here from the balcony of mount etna is priceless so the apartment is very reasonably priced. We found it easy to travel from here to Etna, Taormina, Savoca and Lingulossa 5 kilometers to the beach for an amazing experience donkey trekking. By private car from Salvatore Was totally perfect very inexpensive . The apartment is above an amazing bakery which serves great early coffee. Salvatore was very helpful and quickly solved the only little issue we had :) I have good memories of this...