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Encanto de la Sierra Hotel

3.0 star property
Mountain retreat offers a peaceful escape from daily life with therapeutic massages and evenings spent around a crackling firepit beneath star-filled skies

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Encanto de la Sierra Hotel provides a quiet mountain getaway where travelers can recharge. The property features professional massage and spa treatments, serves continental breakfast with garden views, and includes a firepit for evening relaxation.

Reviews

9.6 out of 10
Exceptional

Popular amenities

  • Breakfast included
  • Spa
  • Pet-friendly
  • Parking included
  • Free Wi-Fi
  • Housekeeping

Room options

Available filters for rooms
Showing 3 of 3 rooms

View all photos for Deluxe Double Room, Courtyard View

Deluxe Double Room, Courtyard View

Deluxe Double Room, Courtyard View

10.0 out of 10
Exceptional
(2 reviews)

Highlights

TV
Renovated in 2024
Ceiling fan
Private bathroom
Satellite channels
Daily housekeeping
Desk
Laptop workspace
  • Sleeps 4
  • 2 Double Beds

View all photos for Deluxe Room

Deluxe Room

Deluxe Room

Highlights

TV
Renovated in 2024
Ceiling fan
Private bathroom
Satellite channels
Daily housekeeping
Desk
Laptop workspace
  • Sleeps 2
  • 1 Queen Bed

View all photos for Superior Room

Superior Room

Superior Room

Highlights

TV
Renovated in 2024
Private bathroom
Satellite channels
Daily housekeeping
Desk
Laptop workspace
  • Sleeps 2
  • 1 King Bed
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About the area

Located in Mascota, Encanto de la Sierra Hotel is in the mountains. La Preciosa Sangre Temple Ruins and Talpa Basilica Lady of the Rosary are local landmarks, and the area's natural beauty can be seen at Laguna de Juanacatlán. Kayaking and boat tours offer great chances to get out on the surrounding water, or you can seek out an adventure with horse riding and mountain climbing nearby. Visit our Mascota travel guide
Map
C. Francisco I. Madero, 45, Mascota, JAL, 46900

What's nearby

  • Main Square
    5 min walk - 0.5 km
  • Nuestra Senora de los Dolores Church
    5 min walk - 0.5 km
  • Mascota Archeological Museum
    5 min walk - 0.5 km
  • El Pedregal Museum
    5 min walk - 0.5 km
  • La Preciosa Sangre Temple Ruins
    9 min walk - 0.8 km

Restaurants

  • Café Nápoles
    7 min walk
  • Cafe Con Leche
    7 min walk
  • El Tapanco
    1 min walk
  • Restaurante Bar Eventos Navidad
    7 min walk
  • El Parquecito
    4 min walk

About this property

Encanto de la Sierra Hotel

Hotel in the mountains, remodelled in 2024
At Encanto de la Sierra Hotel, you can look forward to free continental breakfast, a firepit and a garden. Treat yourself to a massage or other spa services. Stay connected with free in-room WiFi, and guests can find other amenities, such as an outdoor entertainment area.
You'll also enjoy perks such as:
  • Free self-parking
  • Bike parking, a water dispenser and smoke-free property
  • A 24-hour front desk, a banquet hall and bike tour information
Room features
All guest rooms at Encanto de la Sierra Hotel boast comforts, such as laptop-friendly workspaces, as well as
More amenities include:
  • Bathrooms with showers and shampoo
  • TVs with satellite channels
  • Daily housekeeping and desks

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free offsite parking within 100 metres
  • Free secured, uncovered self parking on site
  • Free RV/bus/lorry parking on site
  • Limited on-site self parking
  • Wheelchair-accessible parking available

Food and drink

  • Free continental breakfast available daily 8:00 AM to 10:30 AM

Things to do

  • Bicycle cleaning area
  • Bicycle repair station
  • Bicycle storage
  • Bicycle tours
  • Farming classes

Conveniences

  • 24-hour front desk
  • Guidebooks
  • Luggage storage
  • Water dispenser

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Housekeeping (daily)

Business services

  • Coworking space

Outdoors

  • Firepit
  • Garden
  • In the mountains
  • Outdoor entertainment area
  • Outdoor furniture

Spa

  • Massage
  • Spa services

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 1 accessible parking space
  • Cobblestone flooring in public areas
  • Front entrance ramp
  • Gravel flooring in public areas
  • Tile flooring in public areas
  • Upper floors accessible by stairs only
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel

More

  • 2 floors
  • At least 10% of profits reinvested in community and sustainability
  • At least 80% of food locally-sourced
  • Banquet hall
  • Built in 2000
  • Colonial architecture
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Local artist showcase
  • Local culture and ecosystem education
  • Locally-owned and organised tours and activities
  • Renovated entire property - August 2024
  • Smoke-free property
  • Water dispenser usage encouraged

Room amenities

Bathroom

  • Private bathroom
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • TV with satellite channels

More

  • Desk
  • Laptop workspace
  • Water-efficient showers
  • Water-efficient toilets

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: anytime
Minimum check-in age - 18

Check-out

Check-out before 11:00 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets are allowed for an extra charge of MXN 300 per pet, per stay, plus a one-off cleaning fee of MXN 500
Service animals are welcome, and are exempt from fees
Food and water bowls are available

Children and extra beds

Children are welcome

Important information

Optional extras

  • Pet fee: MXN 300 per pet, per stay plus a one-off MXN 500 cleaning fee
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts cash
This property uses solar energy
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

This property does not have any lifts
Reservations are required for massage services; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation

Property is also known as

Encanto Sierra Hotel Mascota
Encanto de la Sierra Hotel Hotel
Encanto de la Sierra Hotel Mascota
Encanto de la Sierra Hotel Hotel Mascota

Frequently asked questions

Is Encanto de la Sierra Hotel pet-friendly?

Yes, pets are allowed at this property. There's a fee of MXN 300 per pet, per stay. A cleaning fee of MXN 500 also applies. Service animals are exempt from fees.

How much is parking at Encanto de la Sierra Hotel?

Self-parking is free at this property; nearby parking is also free.

What time is check-in at Encanto de la Sierra Hotel?

Check-in start time: 3:00 PM; check-in end time: anytime.

What time is check-out at Encanto de la Sierra Hotel?

Checkout is at 11:00 AM.

Where is Encanto de la Sierra Hotel located?

Situated in the mountains, this hotel is within a 10-minute walk of Mascota Archeological Museum, Nuestra Senora de los Dolores Church and El Pedregal Museum. Main Square and La Preciosa Sangre Temple Ruins are also within 15 minutes.

Can I cancel my reservation for free and receive a full refund?

Yes, this property offers free cancellation on selected room rates because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.

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Reviews

Encanto de la Sierra Hotel Reviews

9.6

Exceptional

10

Cleanliness

10

Amenities

9.8

Staff & service

10

Property conditions & facilities
Rating 10 - Excellent. 34 out of 38 reviews
Rating 8 - Good. 2 out of 38 reviews
Rating 6 - Okay. 0 out of 38 reviews
Rating 4 - Poor. 0 out of 38 reviews
Rating 2 - Terrible. 2 out of 38 reviews

Reviews

10/10 Excellent

Mylea

Liked: Amenities
Excellent location, great service from staff & beautiful property!
Stayed 1 night in Sep 2025

10/10 Excellent

BOGDAN

Liked: Cleanliness, staff & service, property conditions & facilities
Wonderful place and accommodation. Mascota is a nice place to visit if you’d like to experience a different side of Mexico. There are quite a few good places to eat authentic mexican food. Cristina was very helpful and knowledgeable about the area; offering a few local drinks and tequila. Thanks again, it was a pleasure to meet you.
Stayed 2 nights in Dec 2025

10/10 Excellent

Aide

Liked: Cleanliness, amenities, property conditions & facilities
The place was very clean close to everything, walking distance to main square and the personnel very good in answering any request that you may have. Excelent service I highly recommend it.
Stayed 4 nights in Oct 2025

10/10 Excellent

Sandy

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Friendly staff, beautiful property, nice rooms
Stayed 1 night in Feb 2025

8/10 Good

Marcela

Liked: Cleanliness, staff & service, amenities
Nice environment and very clean, but tv channels lacked.
Stayed 5 nights in Nov 2025

10/10 Excellent

Blaine

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean quiet easy to walk around town to restaurants and all amenities Great helpful staff
Stayed 3 nights in Feb 2025

10/10 Excellent

David

Liked: Cleanliness, staff & service, property conditions & facilities
Excellent hotel staff very friendly so helpful.
Stayed 1 night in Nov 2024

10/10 Excellent

Gabriela

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very safe environment, clean, and friendly.
Stayed 16 nights in Mar 2025

10/10 Excellent

Sarah

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nos encanta el Encanto. Meticulously kept, friendly and helpful staff, and nice location.
Stayed 3 nights in Mar 2025

10/10 Excellent

Veronica

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Hermoso!

It was beautiful! The service was great and close to everything. The patio is simple beautiful, we felt so comfortable and enjoyed our stay. Breakfast and service amazing as well!
Stayed 2 nights in Nov 2024

10/10 Excellent

Carol

Liked: Cleanliness, property conditions & facilities, room comfort

Carolina y David

We loved this hotel .... very friendly staff, super continental breakfast.... coffee to die for ... environmental measures taken ... top rate (we all can learn to do what they do in the restaurant) our dog loved her mini vacation too! All in all, a wonderful 48th anniversary get away. We had such fun at the recommended restaurant for our celebratory dinner The only thing we would have liked .... some drawers to put our "stuff" Thank You Encanto de la Sierra Hotel
Stayed 2 nights in Aug 2024

10/10 Excellent

Corinne

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

What a wonderful place to stay

What a great place to stay! A very beautiful and modern hotel in Mascota close to Centro and many wonderful restaurants in town and close by. Hands down the best hotel in town. The owners are on site everyday and super friendly family staff cater to your every need. We felt like we had instant friends when we met them. They speak excellent English. Being Mascota is the family home they are knowledgeable of the area. The decor is inviting and very tasteful. The rooms are large. The inner court is lively with gorgeous plants and quaint seating areas. You often have hummingbirds visiting creating a great place to sit and read, have a tea or just relax. Great WiFi, great showers, comfortable beds and a quiet area. Breakfast is Included in the stay which you definitely want to try Nimfa's BEST homemade natural yogurt! what a lovely wonderful place.. You certainly need to check out this place. Jack and Corinne --February 2025
Reception
Garden
Walkway
One of many sitting areas
Stayed 1 night in Feb 2025

10/10 Excellent

Gode

Liked: Cleanliness, staff & service, property conditions & facilities
Beautiful garden
Stayed 1 night in Mar 2025

10/10 Excellent

Eduardo

Liked: Cleanliness, staff & service, property conditions & facilities
The garden's beautiful! Very well taken care of.
Stayed 1 night in Nov 2024

2/10 Terrible

Sandra

Liked: Cleanliness
Disliked: Staff & service, property conditions & facilities, room comfort
Staff seemed inexperienced and no communication amongst them.
Stayed 5 nights in Oct 2025

10/10 Excellent

Francisco

Liked: Cleanliness, amenities, property conditions & facilities
I liked everything at this hotel, the staff was professional, friendly, flexible, understanding, they made me feel like family and that is not very common at a hotel. The room was gorgeous, the bed was super comfortable, the bathroom, were spacious, cozy, very pretty and simple at the same time. The building and central garden are gorgeous. This hotel has a very unique personality. Their location is perfect in the magical town of Mascota. The only area in which I would suggest they have an improvement opportunity is in their included breakfast, it was not bad but it is a very super light breakfast, I am sure they could make an effort to at least add some more light options, for example: toast or bolillo with cream cheese, unsweetened whole grain cereals, waffles, boiled eggs, etc.
Stayed 1 night in Aug 2025

10/10 Excellent

Edgar

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Todo está muy limpio y en orden
Stayed 2 nights in Oct 2025

10/10 Excellent

Juan José Fuentes Ramirez

Liked: Cleanliness, staff & service, property conditions & facilities
Falta un desayuno más variado
Stayed 1 night in Aug 2025

10/10 Excellent

Jesús Helio

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Placentero

Estuvo muy bien la habitación, el clima muy fresco y agradable, en general muy limpio el hotel
Stayed 1 night in Mar 2025

10/10 Excellent

Moira Anahit

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Agradable lugar
Stayed 1 night in Feb 2025

8/10 Good

Hugo

Liked: Cleanliness, property conditions & facilities
Todo
Stayed 1 night in Mar 2025

10/10 Excellent

Elizabeth

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lugar agradable, familiar, instalaciones muy limpias, ordenado y el personal muy amable.
Stayed 2 nights in Feb 2025

10/10 Excellent

Rene

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Visite agréable

Personnel agréable,aidant. Beau décor. Près des sites à visiter. C’est invitant à y revenir.
Stayed 1 night in Feb 2025

10/10 Excellent

Alejandro Alberto

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
En general esta muy bien el hotel, bastante centrico, muy limpio, seguro y agradable, definitivamente me hospedaria nuevamente.
Stayed 2 nights in Jan 2025

10/10 Excellent

Teresa Araceli

Liked: Cleanliness, staff & service, property conditions & facilities
Muy bien todo, buen cafe
Stayed 2 nights in Nov 2024