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City Stay West

3.5 star property
A peaceful urban retreat where travelers can recharge after exploring the city, with convenient parking that makes coming and going stress-free

Choose dates to view prices

City Stay West combines tranquility with urban convenience, offering a garden setting where guests can unwind. The property provides free in-room WiFi for staying connected, breakfast to fuel morning adventures, and self parking that simplifies city exploration.

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Parking included
  • Free Wi-Fi
  • Air-conditioning
  • Breakfast available
  • Housekeeping

Room options

Available filters for rooms
Showing 3 of 3 rooms

View all photos for Business Double Room

Business Double Room

Business Double Room

10.0 out of 10
Exceptional
(1 review)

Highlights

Air conditioning
Fridge
Flat-screen TV
Private bathroom
Microwave
Electric kettle
Satellite channels
Daily housekeeping
  • Sleeps 4
  • 1 Queen Bed

View all photos for Executive Room

Executive Room

Executive Room

9.4 out of 10
Exceptional
(3 reviews)

Highlights

Air conditioning
Fridge
Flat-screen TV
Separate bedroom
Private bathroom
Microwave
Electric kettle
Satellite channels
  • 26 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Business Room

Business Room

Business Room

Highlights

Air conditioning
Fridge
Flat-screen TV
Separate bedroom
Private bathroom
Microwave
Electric kettle
Satellite channels
  • 20 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Single Beds
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About the area

Maseru is home to City Stay West. Royal Palace and Roman Catholic Cathedral of Our Lady of Victories are local landmarks, and some of the area's activities can be experienced at Maseru Golf Course and Ladybrand Golf Club. Visit our Maseru travel guide
View more B&B in Maseru
Map
Moshoeshoe Rd, Maseru, Maseru

What's nearby

  • Limkokwing University of Creative Technology
    5 min walk - 0.5 km
  • Makoanyane Square
    11 min walk - 1.0 km
  • Royal Palace
    11 min walk - 1.0 km
  • Maluti Mountains
    15 min walk - 1.3 km
  • Manthabiseng National Convention Centre
    4 min drive - 2.6 km

Getting around

  • Maseru (MSU-Moshoeshoe I Intl.)
    48 min drive

Restaurants

  • Ouh La La
    17 min walk
  • Kfc - Thetsane
    9 min drive
  • Renaissance Cafe
    3 min drive
  • Lancer's Inn
    17 min walk
  • Kfc
    3 min drive

About this property

City Stay West

Property highlights
City Stay West provides a garden and more. Guests can connect to free in-room WiFi.
Additional perks include:
  • Free self-parking
  • Full breakfast (surcharge) and a round-trip airport shuttle (surcharge)
Room features
All guest rooms at City Stay West feature comforts, such as air conditioning, in addition to
Extra conveniences in all rooms include:
  • Free tea bags/instant coffee and electric kettles
  • Bathrooms with baths or showers and free toiletries
  • 40-inch flat-screen TVs with premium channels
  • Fridges, microwaves and daily housekeeping

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Front of property
Botleng Guest House
  • Pool
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  • Parking included
  • Free Wi-Fi
9.8 out of 10, Exceptional, 69 reviews
The price is €65
includes taxes & fees
10 Mar - 11 Mar
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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • 24-hour return airport shuttle on request for a surcharge
  • Free self parking on site
  • Limited on-site self parking

Food and drink

  • Full breakfast available for a fee 7:00 AM to 10:00 AM on weekdays and 7:00 AM to 10:30 AM on weekends; LSL 120 for adults and LSL 80 for children

Family friendly

  • In-room microwave
  • In-room refrigerator

Guest services

  • Housekeeping (daily)

Outdoors

  • Garden

More

  • Designated smoking areas

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Bathtub or shower
  • Free toiletries
  • Private bathroom
  • Shampoo
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 40-inch flat-screen TV with premium satellite channels

Food and drink

  • Electric kettle
  • Microwave
  • Refrigerator
  • Tea bags/instant coffee

More

  • Air conditioning
  • Desk
  • Iron/ironing board on request

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: 11:00 PM
Early check-in subject to availability
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before 10:00 AM

Special check-in instructions

The front desk is open Sunday - Thursday (6:00 AM - 11:00 PM) and Friday - Saturday (6:00 AM - midnight)
Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation
If you are planning to arrive after 11:00 PM please contact the property in advance using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome

Payment types at the property

Important information

Optional extras

  • Fee for full breakfast: from approximately LSL 120 for adults and from LSL 80 for children
  • Airport shuttle fee: LSL 150 per person (one-way)
  • Airport shuttle fee per child: LSL 100 (one-way), (from 5 to 12 years old)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

Property is also known as

City Stay West Maseru
City Stay West Bed & breakfast
City Stay West Bed & breakfast Maseru

Frequently asked questions

Is City Stay West pet-friendly?

No, pets are not allowed at this property.

How much is parking at City Stay West?

Self-parking is free at this property.

What time is check-in at City Stay West?

Check-in start time: 3:00 PM; check-in end time: 11:00 PM. Late check-in is available during limited hours.

What time is check-out at City Stay West?

Checkout is at 10:00 AM.

Does City Stay West provide a shuttle to the airport?

Yes, there's an airport shuttle that runs on request. A fee of LSL 150 per person applies.

Where is City Stay West located?

Situated in Maseru, this bed & breakfast is within a 10-minute walk of Limkokwing University of Creative Technology and Parliament Building. UNESCO Library and Makoanyane Square are also within 15 minutes.

Can I cancel my reservation for free and receive a full refund?

Yes, this property offers free cancellation on selected room rates because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.

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Reviews

City Stay West Reviews

8.8

Excellent

9.0

Cleanliness

8.0

Amenities

8.8

Staff & service

8.6

Property conditions & facilities
Rating 10 - Excellent. 13 out of 24 reviews
Rating 8 - Good. 9 out of 24 reviews
Rating 6 - Okay. 1 out of 24 reviews
Rating 4 - Poor. 0 out of 24 reviews
Rating 2 - Terrible. 1 out of 24 reviews

Reviews

10/10 Excellent

Bryan

Liked: Cleanliness, amenities, property conditions & facilities
The staff were nothing short of amazing. Always available to help and accommodate us, and make sure our visit was comfortable. Highly recommend it.
Stayed 7 nights in Oct 2025

10/10 Excellent

ACHIAW KWASI

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent facilities
Stayed 1 night in Oct 2024

10/10 Excellent

Daniel

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice and peaceful
Stayed 2 nights in Jul 2025

8/10 Good

Vinay

Liked: Cleanliness, amenities, property conditions & facilities
The staff were friendly. Unfortunately, they struggled to find a way to provide lunch -it took about three hours to find a solution, so guests should arrive with their own food as a back up option to avoid going hungry.
Stayed 1 night in Dec 2025

10/10 Excellent

Sipiwo

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Visit the Mountain Kingdom of Lesotho.

The room was neat and comfortable. The staff from receptionist and everyone else were very friendly and helpful. We visited different places for shopping and some dining around the city. We never felt unsafe at anytime. We traveled to different areas .
Stayed 2 nights in Oct 2025

8/10 Good

Daniel

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice and clean
Stayed 2 nights in Jul 2025

8/10 Good

Teresa

Liked: Cleanliness, amenities, property conditions & facilities
The room was clean and spacious however the fridge was noisy and there were some other noise happening behind the wall that kept waking me.
Stayed 1 night in Dec 2025

6/10 Okay

Chris

Liked: Cleanliness, staff & service
The hotel was clean and the staff was very nice. Not a great location. But in Maseru, is there such a thing as a good location?
Stayed 2 nights in Sep 2024

10/10 Excellent

wanda

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Economical convenient relaxing

Wonderful staff good location nice and quiet staff are always ready to see to your needs
Stayed 2 nights in Dec 2019

10/10 Excellent

RATLOU, Godiramang

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A lovely hidden treasure, but they need to fix the passage leading to the place.
Stayed 3 nights in Dec 2024

10/10 Excellent

Marcos

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great
Stayed 3 nights in Oct 2025

8/10 Good

Pelo, Botswana

Liked: Cleanliness, staff & service
It’s quite but they seem never to get the internet working I was down for the whole week I spent there
Stayed 1 night in Dec 2020

2/10 Terrible

Peter

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
I booked bed and breakfast and when I got there they said it is not included after showing them the booking they said I checked in late and I must have ordered the breakfast but they will get it for the next day. The next day they just said I don't have breakfast so I did not get. Liars
Stayed 2 nights in Nov 2020

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Perfect stay

It was perfect. Safe and friendly environment.
Stayed 2 nights in Dec 2019

10/10 Excellent

Eslam

Stayed 5 nights in Nov 2025

10/10 Excellent

Tony

Stayed 1 night in Oct 2025

8/10 Good

Kiniongi

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Apr 2025

8/10 Good

Kiniongi

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Apr 2025

10/10 Excellent

Rajeev

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2024

8/10 Good

HIROYOSHI

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Oct 2024

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Sep 2024

10/10 Excellent

Marie Noele Pamela

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 6 nights in Sep 2024

8/10 Good

Verified traveller

Liked: Cleanliness, amenities, property conditions & facilities
Stayed 2 nights in Feb 2020