Laguna Niguel Hotel Guide - Massage Envy Spa hotels in Laguna Niguel, United States of America.

"property is beautiful! staff is very welcoming! upon arrival, I noticed that my toilet seat cover was broken so I notified the front desk staff. someone came in to take photos and had me sign a liability waiver, but no accommodations or services were offered in return. I also noticed in the morning that my coffee machine was also not working. I left a note so it can be repaired for other guests’ stay!"

"Amazing hotel with breathtaking oceanfront view"

"Room was clean bed comfortable staff great. Location was great, but my room appeared to be some accessible option that featured an ugly shower. Also my room was set low and looked out below ground level on the car park . Views were zero and natural light was scarce."

"The hotel is outdated; room descriptions and pictures are vastly different than the actual rooms (not in a good way), hotel tries to charge you for every little thing, did not have hot water, rust everywhere, several buildings are not handicap accessible, very overpriced for what you get."

"Beds are entirely too high. Uncertain why they are that high. Walls are paper thin and I heard the man next door snoring. They do provide earplugs. No pool. Trash cans are highly accessible. One evening a new guest asked me if I worked there when I went to the front to fill a water bottle. She was waiting at front desk to check in for a longer time than she expected. Turns out the clerk was chatting in another guest room for about 20/30 minutes. The new guest was pretty stressed. "

"Booked the hotel mostly because of the rooftop bar but it was closed on Saturday due to a party. Did get to enjoy it on Sunday. Food was just ok but view is fantastic. If I was to stay in Laguna again someday, I would stay away from the Main Street as it's way too noisy from bikes and cars racing up and down the street all day and night. Room itself was pretty nice with a great balcony. Staff were a friendly. Parking was a half a block away but still very convenient."

"We stayed for a night and it was pleasant. Didn’t use the pool or amenities so I can’t opine. The parking was tight but it was an insignificant problem. I left my medicine there but the staff couldn’t find it when I called and emailed them the same day."

"The property was amazing.. problem was the resort was inundated with a large number of babies, infants, toddler s and adolescents. It was like visiting a daycare center.. kids in pool with diapers, dogs running around off leach and kids jumping in spa like it was a pool.., parents were feckless!"

"Unparalleled excellence. Absolutely fabulous in every way"