Mastic Point Holidays

Very nice historic lobby and bar with soaring ceilings. Very welcoming front desk arrival. Valet parking service very good. Room was fresh and light. Generous towels and bathroom amenities. TV via satellite, ample channels, satellite reception annoyingly kept failing.No ability to stream own device, whole set up needs updating. Wifi good on property. Disappointed not to have a business center & no ability to send a FedEx from the hotel. Was told I had to drive to the other side of the island and find the main FedEx facility,I attempted this but never found and wasted hours. Had to walk to another hotel to print an important document. For such a large hotel with meeting rooms it is not business friendly. Would have been nice if the lobby coffee bar and snack area had extended hours. But there is an extended hours commissary located around the corner at One Particular Harbour, which has a great selection. Service at the bar was mixed. Be prepared to wait when approaching the bar. The friendly staff often seem occupied on everything else except customers, just need a little training. It’s a beautiful venue & varied entertainment most evenings. Breakfast tip- if in a hurry, grab the buffet and pay the extra $$.Or grab from coffee shop. The ala carte menu service is slow and unorganized. Food just ok. Very nice employees though! Hotel is central, busy & enjoyable. Just needs a bit more love and focus on what guests need. l would definitely return and try again.

Very well appointed condo. Views are incredible. Beach area is small but lovely. Infinity pool was great and perfectly heated. Wonderful pickleball and paddle court that’s surrounded by beautiful foliage and open 24hrs. Staff was helpful and accommodating of our needs for a late checkout.

Beautiful room! Clean and new

Rooms were clean and the views were great. Staff was always happy to help.

It was a lovely stay. The staff are very friendly