Is Matsue Universalhotel pet-friendly?

No, pets are not allowed at this property.

How much does it cost to stay at Matsue Universalhotel ?

As of 15 Oct 2025, prices found for a 1-night stay for 2 adults at Matsue Universalhotel on 19 Oct 2025 start from €42.56, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

What time is check-in at Matsue Universalhotel ?

Check-in start time: 4:00 PM; check-in end time: anytime.

Where is Matsue Universalhotel located?

Situated in Matsue, this hotel is within a 10-minute walk of Mefu Shrine, Shirakata Tenman-gu Shrine and Ryusyouji Temple. Shimane Prefectural Art Museum and Shimane Art Museum are also within 15 minutes. Matsue Station is 7 minutes by foot.

Matsue Universalhotel Reviews, Deals & Photos 2025

About the area

Matsue is home to Matsue Universalhotel . The area's natural beauty can be seen at Lake Shinji and Chidori Minami Park, while Adachi Museum of Art and Shimane Prefectural Art Museum are cultural highlights. Matsue English Garden and Matsue Vogel Park are also worth visiting.

Visit our Matsue travel guide

8/10 Good

Brenda

9 Apr 2025

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Staff here make a good hotel better. Front desk and housekeeping are very helpful and friendly. This hotel was a good value and an excellent location

Stayed 2 nights in Mar 2025

8/10 Good

Mohammadreza

8 Jun 2025

Liked: Cleanliness, staff & service, amenities

I stayed for one week. The stuff are friendly eventhough they can not speak English (most of them). The is free ticket for breakfast and dinner which I enjoyed.

Stayed 3 nights in May 2025

6/10 Okay

Yasuyuki

30 Jul 2025

It is so so

Stayed 1 night in Jul 2025

10/10 Excellent

miho

15 Sept 2025

Liked: Cleanliness, staff & service, amenities

This hotel is right in front of Matsue Station. The free buffet breakfast is pretty good, and they also serve dinner. I had today’s special while my son had curry rice. I thought the dinner was just okay, but my son said he really liked the curry. Since dinner was free, we decided to go out for a drink afterward. It took less than a minute to walk to the station building, where there are some restaurants and shops. We chose a Japanese-style pub and enjoyed some local sake. If you’re looking to save money on your trip, this is a good place to stay. There’s even a Starbucks in the station building. Matsue is quiet and beautiful. I thought it wasn’t a very popular destination, but there were more tourists than I expected.

Stayed 1 night in Sep 2025

4/10 Poor

Yuji

17 Jun 2025

Disliked: Cleanliness, staff & service, property conditions & facilities

low cost but ….

Stayed 2 nights in Jun 2025

6/10 Okay

ノリコ

14 Oct 2025

Disliked: Amenities, property conditions & facilities

人手不足と経費高騰を理由に、大浴場とサウナがだいぶ前から閉鎖されていますが、それをオープンにされておらず、ホテル側の大看板にも朝夕食無料と共に大々的に記載されたままです。これに惹かれて来るお客様もいると思うので、やってないなら看板は消したほうがいいと思います。あと、よっぽど人手が足りないのか、設備の古さに加えて、スタッフからありがとうの一言もなく、チェックアウトも支払い済みならフロントにキーを置いてそのまま出るというシステムもどうかと思いました。不正する人がいないのだろうかと、心配になるぐらいのフロントの空っぽぶりでした。

Stayed 2 nights in Oct 2025

8/10 Good

ひとし

11 Oct 2025

Liked: Staff & service

設備は古かったがそれなりに清潔でした。エアコンがガタガタと音がしたり、冷蔵庫の音が気になりました。まぁ安くて宿泊できてので良かったです。夕食と朝食が付いているのは素晴らしいですネ。

Stayed 1 night in Oct 2025

6/10 Okay

あやこ

6 Oct 2025

Disliked: Cleanliness, property conditions & facilities

部屋の設備はひどい。バスルームのドアノブが壊れてはずれたまま、ベッド横のランプシェードは破れたまま、壁紙も破れていた。禁煙の部屋でもタバコ臭い。二食付きで信じられないくらい安かったので、良しとしましたが。

Stayed 1 night in Sep 2025

2/10 Terrible

Uiko

5 Oct 2025

Disliked: Cleanliness, staff & service, property conditions & facilities

埃が目立つ客室　外出から戻ってきても無言（お帰りなさいなどはなく目を合わせない感じ）　チェックアウトにも鍵返却BOXの確認して入れたが無言（ありがとうございましたなどなく、、、）客室は禁煙室でしたが　臭いがあり空気が悪くマスクして寝ました。洗面所水道の締まりがわるくポタポタ。照明のスイッチ　2箇所電灯がつかず　玉切れか？ま泊まれて眠れたので　このお値段だから仕方ないのでしょうか？朝食は無料の割に　普通に朝食を食べれた感があり。ご馳走様でした。

Stayed 1 night in Sep 2025

8/10 Good

ヒロノリ

28 Sept 2025

Liked: Staff & service

施設の古さは否めませんが、2食付で駅近で低価格ということを考慮すれば満足です

Stayed 1 night in Sep 2025

10/10 Excellent

DAISUKE

18 Sept 2025

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

宿泊料金に対してサ-ビスがとてもよかったです。

Stayed 1 night in Sep 2025

6/10 Okay

Hiromi

14 Sept 2025

ユニットバスの隅々に黒ずみがあり、残念ながら掃除してるのか、疑いました。次の利用は、ないかな…？

Stayed 1 night in Aug 2025

6/10 Okay

Takeshi

8 Sept 2025

Disliked: Cleanliness

この価格で夕食朝食付きなのはありがたい。同じく食事目当ての客が多いのか食堂は混んでいました。客室は広くて良かったが、ソファーがほつれていたりUBが少し酸っぱい匂いがしたのはマイナスでした。でも泊まる上では全く問題ありませんでした。また泊まると思います。

Stayed 1 night in Sep 2025

2/10 Terrible

KAORI

5 Sept 2025

Disliked: Property conditions & facilities

Stayed 1 night in Sep 2025

2/10 Terrible

Shino

3 Sept 2025

Disliked: Cleanliness, staff & service, property conditions & facilities

Stayed 2 nights in Aug 2025

6/10 Okay

masamitsu

1 Sept 2025

Liked: Staff & service, amenities

Disliked: Cleanliness, property conditions & facilities

いつも利用していて、過ごしやすいホテルですが、部屋の清掃、点検をもう少ししてほしいのがリアルな意見ですまたこれからも利用したいので応援しています。

Stayed 1 night in Aug 2025

10/10 Excellent

manabu

1 Sept 2025

Liked: Cleanliness, staff & service, property conditions & facilities

Stayed 3 nights in Aug 2025

10/10 Excellent

ノゾミ

1 Sept 2025

Liked: Cleanliness

Stayed 1 night in Aug 2025

2/10 Terrible

裕子

28 Aug 2025

Disliked: Amenities

とにかく汚い。翌日はカビていたりして掃除も行き届いておらずベッドも壊れている。

Stayed 2 nights in Aug 2025

8/10 Good

あいり

27 Aug 2025

Stayed 1 night in Aug 2025

8/10 Good

Tatsuya

25 Aug 2025

Liked: Cleanliness, staff & service, amenities

夕食もついてます。夕食もバイキングだと尚可。

Stayed 2 nights in Aug 2025

8/10 Good

masamitsu

21 Aug 2025

Disliked: Cleanliness

毛が落ちてる

Stayed 1 night in Aug 2025

6/10 Okay

こういち

17 Aug 2025

Liked: Cleanliness

Stayed 1 night in Aug 2025

8/10 Good

MIZUKI

14 Aug 2025

Stayed 1 night in Aug 2025

4/10 Poor

SINJI

14 Aug 2025

Stayed 1 night in Aug 2025

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