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Sunset Palace Beach Hotel - All Inclusive

3.0 star property
Beachfront hotel with health club and 24-hour front desk

Choose dates to view prices

Photo gallery for Sunset Palace Beach Hotel - All Inclusive

On the beach
Property video
Outdoor pool
Reception
Restaurant
Located close to Cerritos Beach, Sunset Palace Beach Hotel - All Inclusive provides a terrace, a garden and a bar. In addition to a health club and a restaurant, guests can connect to free in-room WiFi, with a speed of 25+ Mbps.

Reviews

8.0 out of 10
Very good

Popular amenities

  • Bar
  • All-inclusive
  • Pool
  • Gym
  • Housekeeping
  • 24/7 front desk

Room options

Available filters for rooms
Showing 3 of 3 rooms

View all photos for Standard Room, City View

Iron/ironing board, free cots/infant beds, rollaway beds, free WiFi

Standard Room, City View

Highlights

Balcony
Free cots/infant beds
Private bathroom
Hairdryer
Daily housekeeping
Iron/ironing board
  • 20 sq m
  • City view
  • Sleeps 4
  • 2 Double Beds

View all photos for Standard Room, Ocean View

Standard Room, Ocean View

Standard Room, Ocean View

Highlights

Balcony
Free cots/infant beds
Private bathroom
Hairdryer
Daily housekeeping
Iron/ironing board
  • 20 sq m
  • Ocean view
  • Sleeps 4
  • 2 Double Beds

View all photos for Standard Room

Iron/ironing board, free cots/infant beds, rollaway beds, free WiFi

Standard Room

10.0 out of 10
Exceptional
(2 reviews)

Highlights

Balcony
Free cots/infant beds
Private bathroom
Hairdryer
Daily housekeeping
Iron/ironing board
  • 20 sq m
  • Sleeps 4
  • 2 Double Beds

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About the area

Map
Av. Camarón Sábalo No. 1927, Mazatlán, SIN, 82110

What's nearby

  • Playa Brujas - 5 min walk - 0.5 km
  • Cerritos Beach - 19 min walk - 1.6 km
  • El Cid Country Club Golf Course - 12 min drive - 2.7 km
  • Mazatlan International Center - 16 min drive - 4.6 km
  • Mazatlán Aquarium - 26 min drive - 6.2 km

Getting around

  • Mazatlan, Sinaloa (MZT-General Rafael Buelna Intl.) - 35 min drive

Restaurants

  • ‪Diego's Beach House - ‬5 min walk
  • ‪La Catrina Restaurant y Cantina - ‬6 min walk
  • ‪Grand Central Bar at Oceano Palace - ‬5 min walk
  • ‪Sunny Buns - ‬4 min walk
  • ‪Cenaduría Chayito - ‬3 min walk

About this property

Sunset Palace Beach Hotel - All Inclusive

All-inclusive hotel near The Mazatlan Malecón
Cerritos Beach is located near Sunset Palace Beach Hotel - All Inclusive, which provides a terrace, a garden and a bar. Free in-room WiFi, with a speed of 25+ Mbps, is available to all guests, along with a health club and a restaurant.
You'll also enjoy the following perks during your stay:
  • An outdoor pool
  • Free self-parking
  • Concierge services, a 24-hour front desk and a lift
  • Smoke-free property
Room features
All 117 rooms offer amenities such as free WiFi.
Extra amenities include:
  • Rollaway/extra beds (surcharge) and free cots/infant beds
  • Bathrooms with showers and hairdryers
  • Balconies, daily housekeeping and phones

All-inclusive details

This hotel is all-inclusive. On-site food and beverages are included in the room price (some restrictions may apply).

Gratuities and taxes

Gratuities are included and additional gratuities at guests' discretion are accepted.

Food and beverages

All meals, snacks and beverages included
Meals and beverages at companion properties
Dining availability limited at one or more venues

Water activities

Kayaking

Entertainment

On-site live performances

Similar properties

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Hotel Riu Emerald Bay - All Inclusive

  • Pool
  • Hot tub
  • Breakfast included
  • All-inclusive
8.4 out of 10, Very good, 2,060 reviews
Hotel Riu Emerald Bay - All Inclusive

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 25+ Mbps
  • Available in some public areas: Free WiFi

Parking and transport

  • Free secured, uncovered self parking on site

Food and drink

  • A bar/lounge
  • A restaurant

Things to do

  • Health club
  • Outdoor pool

Family friendly

  • In-room cot
  • Outdoor pool
  • Rollaway/extra bed (surcharge)

Conveniences

  • 24-hour front desk

Guest services

  • Concierge services
  • Housekeeping (daily)

Outdoors

  • Garden
  • On the beach
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift (99 centimetre wide door)
  • Wheelchair accessible (may have limitations)

More

  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Free cot
  • Rollaway/extra bed (surcharge)

Bathroom

  • Hair dryer
  • Private bathroom
  • Shampoo
  • Shower
  • Soap
  • Toilet paper

More

  • Iron/ironing board
  • Phone

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: 11:30 PM
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property
If you are planning to arrive after 6:00 PM please contact the property in advance using the information on the booking confirmation

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are available for MXN 300 per night.
Free cots are available on request at the property

Payment types at the property

Important information

Optional extras

  • Rollaway bed fee: MXN 300 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

No pets and no service animals are allowed at this property

Property is also known as

Sunset Palace Beach Hotel
Sunset All Inclusive Mazatlan
Sunset Palace Beach Hotel - All Inclusive Hotel
Sunset Palace Beach Hotel - All Inclusive Mazatlán
Sunset Palace Beach Hotel - All Inclusive Hotel Mazatlán

Frequently asked questions

Does Sunset Palace Beach Hotel - All Inclusive have a pool?

Yes, this property has an outdoor pool.

Is Sunset Palace Beach Hotel - All Inclusive pet-friendly?

No, pets are not allowed at this property.

How much is parking at Sunset Palace Beach Hotel - All Inclusive?

Self-parking is free at this property.

What time is check-in at Sunset Palace Beach Hotel - All Inclusive?

Check-in start time: 3:00 PM; check-in end time: 11:30 PM. Late check-in is available during limited hours.

What time is check-out at Sunset Palace Beach Hotel - All Inclusive?

Checkout is at noon.

Are there all-inclusive benefits at Sunset Palace Beach Hotel - All Inclusive?

Yes, the property is all-inclusive. All food and drinks are included, and activities include kayaking.

Where is Sunset Palace Beach Hotel - All Inclusive located?

Nestled on the beach, this Zona Dorada hotel is within 2 mi (3 km) of Playa Brujas, Punta Camaron Beach and El Cid Country Club Golf Course. Sea Shell City Museum and MonteCarlo Casino are also within 2 miles (3 km).

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Reviews

Sunset Palace Beach Hotel - All Inclusive Reviews

8.0

Very good

8.2

Cleanliness

7.6

Amenities

7.8

Staff & service

7.8

Eco-friendliness

7.6

Property conditions & facilities
Rating 10 - Excellent. 27 out of 44 reviews
Rating 8 - Good. 5 out of 44 reviews
Rating 6 - Okay. 2 out of 44 reviews
Rating 4 - Poor. 2 out of 44 reviews
Rating 2 - Terrible. 8 out of 44 reviews

Reviews

10/10 Excellent

Maria

Liked: Cleanliness, amenities, property conditions & facilities
The property was very clean and a lot of staff very nice and willing to help you and give you directions.
Stayed 3 nights in Jun 2025

10/10 Excellent

Jose

Liked: Cleanliness, amenities, property conditions & facilities
Everything was great!
Stayed 3 nights in Jun 2025

10/10 Excellent

Leonel

Liked: Cleanliness
It was great
Stayed 4 nights in Mar 2025

10/10 Excellent

Gabriela

Liked: Cleanliness, staff & service, property conditions & facilities
Service excellente
Stayed 4 nights in Mar 2025

2/10 Terrible

Briceyda V

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
The food was not good and there was only one restaurant in resort. They charged me additional because they said I put one of my kids two years younger and I showed they I didn’t and they still charged me horrible customer service!!! I will never stay there again.
Stayed 5 nights in Mar 2025

8/10 Good

Brisa

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
En general la propiedad está en buen estado, se ve que recientemente lo han remodelado, el área de la playa muy tranquila, el área de alberca muy bonita, el personal muy atento. Lo único que podrían mejorar es el menú del bufet, era muy sencillo, aunque rico, pero poca variedad a pesar de que el lugar es el mejor de la cadena porque tiene aire acondicionado, por la variedad había que trasladarse hasta el otro restaurante de la cadena y ahí había mucha gente
Stayed 3 nights in Oct 2025

6/10 Okay

Jose

Disliked: Staff & service, amenities
Some staff need better people skills especially front desk. Bartender was rude and inexperienced. Huge rat around the pool and told the bartender and didn’t make an effort to reassure us that it would get taken care of, said that more than likely the front office knew… ah well.
Stayed 4 nights in Sep 2025

10/10 Excellent

DiMario

Liked: Cleanliness, staff & service, property conditions & facilities
Excellent service
Stayed 4 nights in Sep 2025

2/10 Terrible

Erika Dinorah

Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
La comida, muy pobre nunca habia estado en un all inclusive que te limiten la comida, en el buffete desayuno y cena se repetían pocas opciones, los restaurantes de reserva con mínima opciones. También en los snack de la alberca te limitaban. No vuelvo hospedarme ahi. Aparte que me querían cobrar un excedente por mis niños de 8 y 9 años.
Stayed 3 nights in Aug 2025

10/10 Excellent

Ana Leslie

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
El personal muy amable y atentos siempre, la comida rica, buena ubicación
Stayed 4 nights in Aug 2025

10/10 Excellent

Oscar

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excelente
Stayed 7 nights in Jul 2025

6/10 Okay

María

Muy mala la comida
Stayed 1 night in Aug 2025

8/10 Good

Hugo Javier

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
muy bien instalaciones cama baños etc. solo un poco les falta en cuestión de la comida la mayoría de las comidas muy insípidas por decir la carne guisadas casi en agua la sopa sobor acida en postres y pan dulce para desayuno muy poca variedad las aguas de sabor desabridas feas, pero en general mas menos bien si recomiendo el hotel instalaciones, playa alberca muy bien
Stayed 3 nights in Jul 2025

10/10 Excellent

Martha

Liked: Amenities
Ecselente trato muy amables un cervicio de primera
Stayed 2 nights in Jul 2025

10/10 Excellent

Juana Barrientos

Liked: Cleanliness, amenities, property conditions & facilities
Ambiente agradable y la amabilidad del personal
Stayed 5 nights in Jun 2025

10/10 Excellent

Raquel

Liked: Cleanliness, amenities, property conditions & facilities
Todo excelente, el servicio, La limpieza, el buffet algo limitado pero rico, muy recomendable
Stayed 3 nights in Jun 2025

10/10 Excellent

alejandro

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Muy tranquilo
Stayed 2 nights in Jun 2025

4/10 Poor

Norma Angelica

Disliked: Cleanliness, amenities, property conditions & facilities
Lo único bueno es el personal, la gran mayoría muy amables, solo en recepción nos tocaron poco amigables, felicitaciones a los chicos que atienden el restaurante. La limpieza deficiente, siempre nos ponían toallas manchadas en el baño y los vasos de bebidas tambien sucios, me tocaban con restos de chile como de michelada que no lavaron. Las habitaciones son sencillas pero cómodas. El desayuno y cena a veces ricos, a veces sobras del dia anterior y siempre muy básico. Para la comida solo platillos muy reducidos. Los snacks feos y fríos jajaja la verdad es que todo muy horrible. La gente que se hospeda aquí es muy fea, descuidada y sucia, pocos meseros en la alberca y ninguno en la playa asi que debes pararte por todo lo que necesites. Llegue aqui por error pensando que era hotel de la cadena Palace Resorts y no, nada que ver jaja. Si traes presupuesto no te quedes aqui. Lo barato sale caro.
Stayed 6 nights in May 2025

10/10 Excellent

magdalena

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Falta mucha remodelación pero en general todo excelente. Los empleados la mayoría muy atentos, la comida muy rica y se esfuerzan por dar buen servicio.
Stayed 5 nights in May 2025

10/10 Excellent

Isabela

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Our first time at this property but definitely not our last. My boyfriend and i came down for the weekend and had purchased the all inclusive package for our stay and we’re not disappointed! Accessing the beach, pool and bar from our room was super easy. All hotel staff were great and understanding that our spanish was not the best but always helped with whatever we needed. The bartender at the pool was amazing and incredibly nice! The buffet had lots of different options for breakfast, lunch and dinner. Since the hotel is owned by a parent company with three hotels on the same street it gave us even more options for dining than we had realized we had with our all inclusive package. We can’t wait to come back to Mazatlan and stay at Sunset Palace Hotel!
Stayed 3 nights in May 2025

8/10 Good

Pablo

Liked: Cleanliness, staff & service, property conditions & facilities
U
Stayed 3 nights in Apr 2025

4/10 Poor

Noemi

Liked: Cleanliness
Disliked: Property conditions & facilities
The experience with this hotel was not what I we expected. My friends and I were very disappointed because when we got to the hotel the hotel was closed. The taxi driver told us that Sunset Palace was closed for remodeling and hotel management didn’t contact us to let us know we were going to stay at another property. We ended up at Star Palace which was a downgrade not an upgrade. When we find out When we contacted management for an explanation
Stayed 6 nights in Apr 2025

8/10 Good

Olga Issela

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
La comida, si dejo que desear, el baño olía a caño, fuera de eso una estancia agradable, muy amable todo el personal
Stayed 1 night in Apr 2025

2/10 Terrible

Kelly

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Crummy food options, bugs on the floor of our room. We ended up leaving and paying for another place! It was not sustainable
Stayed 3 nights in Apr 2025

10/10 Excellent

Minerva

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Todo muy bien podría ser excelente si en la Comida hubiera más variedad ya que es un menú a la carta y depuse de varios días ya no se te antoja comer lo mismo al igual que la cenas
Stayed 3 nights in Apr 2025