Mazerolles Hotels

"It’s usually a great hotel and this was just a terrible experience. The place flooded. Our room was not ava"

"One small problem the allocated room had not been cleaned when we arrived, the staff rectified the problem without much of a delay."

"The hotel is in a great location close to all the shops and restaurants. We appreciated being able to store our bags at the hotel prior to check in and having the bags delivered to our room was a nice touch. The mini bar fridge is useful. "

"Clean, the staff we met were friendly & helpful. Bed was comfy. Very happy with the experience. "

"For the second time we have stayed in this hotel the restaurant service was not fully available but there was no advance notification of this "

"First and last time staying at an IBIS hotel. The noise from the room above me was unconscionably loud and annoying until 2 am and then the noise from the hallway early leavers started at 6 am. One can forgive normal inconveniences of a hotel but not if you only end up with 4 hours of peace and quiet."

"Perfect customer service "

"Staff were very helpful and friendly especially Sabrina. Room service times could be better though. "

"Quick check in and appropriate level of comfort and facilities for the price"