2/10 Terrible
Verified traveller
14 Jul 2019
Verified traveller
Stayed 1 night in Jul 2019
Crown Suites Hotel
3.0 star property
Travelers find a perfect balance of relaxation and recreation at this hotel with its outdoor pool, garden, and arcade room - all in a vibrant location
Choose dates to view prices
Photo gallery for Crown Suites Hotel
Crown Suites Hotel is in a lively area with an outdoor pool and garden. Kids enjoy the playground, while adults visit the bar or arcade. Practical amenities include free WiFi, concierge help, and luggage storage for a comfortable stay.
Reviews
4.84.8 out of 10
Popular amenities
- Pool
- Parking included
- Free Wi-Fi
- Restaurant
- Gym
- Business services
Room options
Check availability for these dates
View all photos for Standard Single Room
Standard Single Room
Highlights
TV
Private bathroom
Free bottled water
Desk
Daily housekeeping
- 14 sq m
- Sleeps 1
- 1 Single Bed
View all photos for Standard Double Room
Standard Double Room
Highlights
TV
Private bathroom
Free bottled water
Desk
Daily housekeeping
- 18 sq m
- Sleeps 2
- 1 Double Bed
View all photos for Deluxe Double Room
Deluxe Double Room
Highlights
TV
Private bathroom
Free bottled water
Desk
Daily housekeeping
- 18 sq m
- Sleeps 2
- 1 Double Bed
View all photos for Executive Double Room
Executive Double Room
Highlights
TV
Private bathroom
Free bottled water
Desk
Daily housekeeping
- 18 sq m
- Sleeps 2
- 1 Queen Bed
View all photos for Suite
Suite
Highlights
TV
Private bathroom
Free bottled water
Desk
Daily housekeeping
- 24 sq m
- Sleeps 2
- 1 Queen Bed
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About the area
Mbale is home to Crown Suites Hotel. The area's natural beauty can be seen at Mt Elgon Waterfall and Wanale Cliff. Visit our Mbale travel guide
Wanale Road, off Bunkogho Road, Mbale
What's nearby
- LivingStone International University6 min drive - 4.4 km
- Sipi Falls17 min drive - 17.8 km
- Wanale Cliff22 min drive - 12.1 km
- Sipi Falls60 min drive - 62.3 km
Restaurants
- Endiro Coffee - Mbale3 min drive
- Chicken Papa4 min drive
- Cafe Arabica4 min drive
- Sarnet Coffee House5 min drive
- Sport Club Mbale18 min walk
About this property
Crown Suites Hotel
Property highlights
At Crown Suites Hotel, you can look forward to a garden, a playground and an arcade/games room. In addition to dry cleaning/laundry services and a bar, guests can connect to free in-room WiFi.
You'll also enjoy the following perks during your stay:
- An outdoor pool
- Free self-parking
- A banquet hall, tour/ticket information and free newspapers
- A vending machine, meeting rooms and smoke-free property
Room features
All guest rooms at Crown Suites Hotel offer amenities, such as free WiFi, free bottled water and room service.
More amenities include:
- Bathrooms with showers and free toiletries
- Daily housekeeping and desks
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Property amenities
Internet
- Available in all rooms: Free WiFi
- Available in some public areas: Free WiFi
Parking and transport
- Onsite parking available only on request
- Free self parking on site
- Limited on-site self parking
Food and drink
- A bar/lounge
- A restaurant
Things to do
- Arcade/game room
- Gym
- Outdoor pool
- Playground
Family friendly
- Arcade/game room
- Laundry facilities
- Outdoor pool
- Playground
Conveniences
- 24-hour front desk
- Free newspapers in lobby
- Laundry facilities
- Luggage storage
- Vending machine
Guest services
- Concierge services
- Dry cleaning/laundry service
- Housekeeping (daily)
- Tour and ticket assistance
Business services
- Business centre
- Meeting rooms
Outdoors
- Barbecue grill
- Garden
Accessibility
- No lift
More
- Banquet hall
- Smoke-free property
Room amenities
Bathroom
- Free toiletries
- Private bathroom
- Shower
- Towels provided
Entertainment
- TV
Food and drink
- Free bottled water
- Room service
More
- Desk
Policies
Check-in
Check-in start time: 11:30 AM; check-in end time: anytime
Early check-in subject to availability
Early check-in is available for a fee
Minimum check-in age - 18
Check-out
Check-out before 10:00 AM
Late check-out subject to availability
A late check-out fee will be charged
Special check-in instructions
Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools
Access methods
Staffed front desk
Pets
No pets or service animals allowed
Children and extra beds
Children are welcome
Rollaway/extra beds are not available.
Cots (infant beds) are not available
Payment types at the property
Important information
Optional extras
- Early check-in is available for a fee (subject to availability)
- Late check-out is available for a fee (subject to availability)
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.
You need to know
This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Guests must contact this property in advance to reserve on-site parking
This property accepts credit cards, debit cards and cash
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.
We should mention
This property does not have any lifts
No pets and no service animals are allowed at this property
Property is also known as
Crown Suites Hotel Mbale
Crown Suites Mbale
Crown Suites Hotel Hotel
Crown Suites Hotel Mbale
Crown Suites Hotel Hotel Mbale
Frequently asked questions
Does Crown Suites Hotel have a pool?
Yes, this property has an outdoor pool.
Is Crown Suites Hotel pet-friendly?
No, pets are not allowed at this property.
How much is parking at Crown Suites Hotel?
Self-parking is free at this property.
What time is check-in at Crown Suites Hotel?
Check-in start time: 11:30 AM; check-in end time: anytime. A fee applies for early check-in (subject to availability).
What time is check-out at Crown Suites Hotel?
Checkout is at 10:00 AM. Late check-out is available for a fee (subject to availability).
Where is Crown Suites Hotel located?
Situated in Mbale, this hotel is 2.4 mi (3.9 km) from LivingStone International University and within 9 miles (15 km) of Mt Elgon Waterfall and Wanale Cliff. Sipi Falls is 9.4 mi (15.1 km) away.
Can I cancel my reservation for free and receive a full refund?
Yes, this property offers free cancellation on selected room rates because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.
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Reviews
Crown Suites Hotel Reviews
4.8
All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
6.0
Cleanliness
8.0
Amenities
8.0
Staff & service
7.0
Property conditions & facilities
Rating 10 - Excellent. 0 out of 3 reviews
10 - Excellent
0
Rating 8 - Good. 1 out of 3 reviews
8 - Good
1
Rating 6 - Okay. 0 out of 3 reviews
6 - Okay
0
Rating 4 - Poor. 1 out of 3 reviews
4 - Poor
1
Rating 2 - Terrible. 1 out of 3 reviews
2 - Terrible
1
Reviews
4/10 Poor
C Okello
28 Nov 2021
Disliked: Cleanliness, property conditions & facilities
The check in staff knew nothing about online booking platforms, nothing about hotel.com or trivago etc. And so I was denied access and turned away.
I was only saved by my adamant insistence that they call their next superior as the manager of the day walked away from me saying she knew nothing of what I was saying.
The person on the other end of the phone eventually instructed them to check me in.
It was a most embarrassing moment
C Okello
Stayed 1 night in Nov 2021
8/10 Good
PeterK
6 Aug 2019
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
They'd never had an Orbitz reservation before and tried to make me pay a secxond time. Finally got the manager to realize they must have an agreement with Orbits because they had received my reservation! Overall, it was a nice place with comfortable rooms and a good restaurant. It is on a minor side street and a little hard to find though. Yes, I recommend it - even gioven the small billing problem. They were honest and accepted their responsibility.
PeterK
Stayed 1 night in Jul 2019