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Reviews of Motel 6 McAllen, TX - East

2 out of 5
Motel 6 McAllen, TX - East
801 E Expressway 83, McAllen, TX

Reviews

7.4

Good

Rating 10 - Excellent. 375 out of 1000 reviews" "
Rating 8 - Good. 251 out of 1000 reviews" "
Rating 6 - Okay. 134 out of 1000 reviews" "
Rating 4 - Poor. 100 out of 1000 reviews" "
Rating 2 - Terrible. 140 out of 1000 reviews" "

7.4/10

Cleanliness

8.0/10

Staff & service

6.8/10

Amenities

7.2/10

Property conditions & facilities

7.6/10

Eco-friendliness

Reviews

8/10 Good

Modesta

Business traveller
Stayed one night everything was average.
Stayed 1 night in Apr 2024
Response from Manager on 29 Apr 2024
Thank you for choosing to stay with us and giving us that great review! We're happy we're your choice to stay at when in town! We're happy you enjoyed your stay! We strive to do our best so our guests can enjoy their stay with us! We hope that you choose to stay with us again in the future!

10/10 Excellent

Karen

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Apr 2024
Response from Manager on 29 Apr 2024
¡Gracias por elegir quedarse con nosotros y brindarnos esa increíble reseña! ¡Estamos felices de que haya disfrutado su estadía! ¡Nos esforzamos por hacer nuestro mejor esfuerzo para que nuestros huéspedes puedan disfrutar de su estadía con nosotros! ¡Esperamos que elija quedarse con nosotros nuevamente en el futuro!

10/10 Excellent

Juan

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff very pleasant and complex was very quite
Stayed 1 night in Apr 2024
Response from Manager on 26 Apr 2024
Thank you for choosing to stay with us and giving us that awesome review! We're happy you enjoyed your stay! We strive to do our best so our guests can enjoy their stay with us! We hope that you choose to stay with us again in the future!

10/10 Excellent

Maylin

Business traveller
Great price for a night or two
Stayed 1 night in Apr 2024
Response from Manager on 25 Apr 2024
Thank you for choosing to stay with us and giving us that awesome review! We're happy you enjoyed your stay! We strive to do our best so our guests can enjoy their stay with us! We hope that you choose to stay with us again in the future!

10/10 Excellent

Jonathan Alexander

Liked: Cleanliness, property conditions & facilities
Stayed 1 night in Apr 2024
Response from Manager on 16 Apr 2024
Thank you for choosing to stay with us and giving us that awesome review! We're happy you enjoyed your stay! We strive to do our best so our guests can enjoy their stay with us! We hope that you choose to stay with us again in the future!

10/10 Excellent

Elsy

Liked: Cleanliness, staff & service, property conditions & facilities
I liked the installation. clean and comfortable. the only thing I'm missing is a small coffee machine
Stayed 1 night in Apr 2024
Response from Manager on 15 Apr 2024
Thank you for choosing to stay with us and giving us that awesome review! We're happy you enjoyed your stay! We strive to do our best so our guests can enjoy their stay with us! We do offer coffee in the mornings from 6am-11am as well at teas and hot chocolate. We hope that you choose to stay with us again in the future!

10/10 Excellent

Ian

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
Check in was fast and the receptionist was very nice 👍
Stayed 1 night in Apr 2024
Response from Manager on 4 Apr 2024
Thank you for choosing to stay with us and giving us that awesome review! We're happy we're your choice to stay at when in town! We're happy you enjoyed your stay! We strive to do our best so our guests can enjoy their stay with us! We hope that you choose to stay with us again in the future!

10/10 Excellent

YUDAYSI

Liked: Cleanliness, staff & service, property conditions & facilities
Ok
Stayed 1 night in Mar 2024
Response from Manager on 1 Apr 2024
Thank you for choosing to stay with us and giving us that great review! We're happy we're your choice to stay at when in town! We're happy you enjoyed your stay! We strive to do our best so our guests can enjoy their stay with us! We hope that you choose to stay with us again in the future!

6/10 Okay

Nelson

Disliked: Property conditions & facilities
Stayed 2 nights in Mar 2024
Response from Manager on 1 Apr 2024
Thank you for choosing to stay with us and giving us that great review! We're happy you enjoyed your stay! We strive to do our best so our guests can enjoy their stay with us! We hope that you choose to stay with us again in the future!

2/10 Terrible

Victor

Disliked: Cleanliness, staff & service
We left things behind because of the employee who stood by the door until we exited the room. I had never felt so undervalued having to feel like as if I was going to steal something.
Stayed 1 night in Mar 2024
Response from Nancy Y. on 2 Apr 2024
We're sorry to hear that you didn't enjoy your stay with us, and we apologize for any inconvenience you may have experienced. We hope for the opportunity to improve your experience with us. Please visit again.Nancy Y.#Team6

10/10 Excellent

Karen

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Todo excelente, la habitación limpia y con lo necesario para pasar la noche, el personal muy atento
Stayed 1 night in Mar 2024
Response from Manager on 19 Mar 2024
¡Gracias por elegir quedarse con nosotros y brindarnos esa increíble reseña! ¡Estamos felices de que haya disfrutado su estadía! ¡Nos esforzamos por hacer nuestro mejor esfuerzo para que nuestros huéspedes puedan disfrutar de su estadía con nosotros! ¡Esperamos que elija quedarse con nosotros nuevamente en el futuro!

10/10 Excellent

patricia

Stayed 1 night in Mar 2024
Response from Manager on 31 Mar 2024
Thank you for choosing to stay with us and giving us that awesome review! We're happy we're your choice to stay at when in town! We're happy you enjoyed your stay! We strive to do our best so our guests can enjoy their stay with us! We hope that you choose to stay with us again in the future!

10/10 Excellent

Raul

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Price and location
Stayed 1 night in Feb 2024
Response from Manager on 28 Feb 2024
Thank you for choosing to staying with us and giving us that awesome review! We're happy you enjoyed your stay and hope that you choose to stay with us again in the future!

8/10 Good

Richard

Liked: Cleanliness, staff & service, property conditions & facilities
NO COFFEE IN THE ROOM
Stayed 1 night in Feb 2024
Response from Manager on 19 Feb 2024
¡Gracias por elegir quedarse con nosotros y brindarnos una excelente reseña! Somos un motel económico, por eso no ofrecemos café en las habitaciones. Lo siento que. ¡Esperamos que elija quedarse con nosotros nuevamente en el futuro!

10/10 Excellent

Jose, Bossier City

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good
Stayed 1 night in Feb 2024
Response from Manager on 19 Feb 2024
Thank you for choosing to stay with us and giving us an awesome review! We hope that you choose to stay with us again in the future!

10/10 Excellent

Oscar

Stayed 1 night in Feb 2024
Response from Manager on 21 Mar 2024
Thank you for choosing to stay with us and giving us that awesome review! We're happy you enjoyed your stay! We strive to do our best so our guests can enjoy their stay with us! We hope that you choose to stay with us again in the future!

6/10 Okay

Emmanuel

Stayed 1 night in Feb 2024
Response from Manager on 20 Mar 2024
Thank you for choosing to stay with us and giving us a great review! We're happy you enjoyed your stay! We strive to do our best so our guests can enjoy their stay with us! We hope that you choose to stay with us again in the future!

10/10 Excellent

MARTIN SANCHEZ

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
El hotel está muy limpio; parece nuevo. Las habitaciones con mucho espacio y las camas muy cómodas.la atención en recepción fue muy buena.
Stayed 1 night in Jan 2024
Response from Manager on 8 Jan 2024
¡Gracias por elegir quedarse con nosotros y brindarnos esa increíble reseña! ¡Esperamos que elija quedarse con nosotros nuevamente en el futuro!

10/10 Excellent

Juan

Liked: Cleanliness, staff & service, property conditions & facilities
Staff was great and I think the young man’s name was Moses I think he provided great customer service.
Stayed 27 nights in Dec 2023
Response from Manager on 8 Jan 2024
Thank you for choosing to stay with us and giving us that awesome review! We hope that you'll choose to stay with us again in the future!

10/10 Excellent

Carlo

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Dec 2023
Response from Manager on 1 Jan 2024
Thank you for choosing to stay with us and giving us that awesome review! We're happy you enjoyed your stay and hope that you'll choose to stay with us again in the future!

6/10 Okay

James

Business traveller
Stayed 4 nights in Dec 2023
Response from Manager on 25 Dec 2023
Thank you for choosing to stay with us and giving us a review! We hope that you choose to stay with us again in the future and have a much better experience!

10/10 Excellent

Judith Yaeli

Stayed 1 night in Dec 2023
Response from Manager on 18 Dec 2023
Thank you for choosing to stay with us and giving us an awesome review! We're happy you enjoyed your stay and hope that you choose to stay with us again in the future!

10/10 Excellent

PEDRO ANTONIO

Stayed 1 night in Dec 2023
Response from Manager on 12 Dec 2023
Thank you for choosing to stay with us and giving us that awesome review! We try to treat to our guests best we can, at times going the extra mile. We hope that you choose to stay with us again in the future and have a much better experience!

10/10 Excellent

Judith

Travelled with family, Travelled with partner, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We enjoyed our stay. If you are looking for a place to sleep, this is the perfect hotel. No luxury, but it was clean and updated with everything you would need. Staff was helpful and plesant. Check-in was quick and easy. Located with easy access to the highway and shopping is close by.
Stayed 1 night in Dec 2023
Response from Manager on 11 Dec 2023
Thank you for choosing to stay with us and giving us that awesome review! We try to treat to our guests best we can, at times going the extra mile. We hope that you choose to stay with us again in the future and have a much better experience!

10/10 Excellent

Samarah

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Dec 2023
Response from Manager on 7 Dec 2023
Thank you for choosing to stay with us and giving us that awesome review! We try to treat to our guests best we can, at times going the extra mile. We hope that you choose to stay with us again in the future!

8/10 Good

Alexander sacha

Stayed 1 night in Dec 2023
Response from Manager on 26 Dec 2023
Thank you for choosing to stay with us and giving us an a great review! We hope that you choose to stay with us again in the future!

10/10 Excellent

Miguel Angel

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2023
Response from Manager on 21 Nov 2023
Thank you for choosing to stay with us and giving us that amazing review on your stay with us.

10/10 Excellent

Ruby

Stayed 1 night in Nov 2023
Response from Manager on 7 Dec 2023
Thank you for choosing to stay with us and giving us that awesome review! We try to treat to our guests best we can, at times going the extra mile. We hope that you choose to stay with us again in the future and have a much better experience!

10/10 Excellent

Mauricio

Stayed 1 night in Nov 2023
Response from Manager on 15 Nov 2023
¡Gracias por brindarnos una excelente reseña sobre su estadía con nosotros! ¡Estamos felices de que haya elegido quedarse con nosotros!

10/10 Excellent

Ricardo

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excelente atención , muy cómodas habitaciones , nos gusta mucho hospedarnos en ese hotel porque está céntrico de todo , restaurantes , tiendas etc.
Stayed 1 night in Nov 2023
Response from Manager on 6 Nov 2023
¡Gracias por elegir quedarse con nosotros y brindarnos una excelente reseña! ¡Estamos felices de que haya disfrutado su estadía!

8/10 Good

John

Liked: Cleanliness, staff & service, property conditions & facilities
The location was great.
Stayed 2 nights in Oct 2023
Response from Manager on 20 Oct 2023
Thank you for taking the time to give us a review on your stay with us! Thank you for choosing us to stay with during your time in the area! We hope to see you again in the future!

10/10 Excellent

Evelio

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything is good
Stayed 1 night in Oct 2023
Response from Manager on 16 Oct 2023
Thank you for choosing to stay with us and giving us an awesome review! We're happy you enjoyed your stay! We hope you will stay with us again in the future!

6/10 Okay

Isaac

Travelled with family and small children
Liked: Staff & service
Disliked: Amenities, property conditions & facilities
At the time there was a lot of construction on the highway in front of the property.
Stayed 3 nights in Oct 2023
Response from Manager on 10 Oct 2023
Thank you for choosing for staying with us and giving us a review on your stay. I apologize about the noise about the constuction didn't help you enjoy your stay. We hope that you do choose to come again in the future and be a much better experience.

10/10 Excellent

Morales Lgm

Stayed 1 night in Oct 2023
Response from Manager on 4 Oct 2023
Thank you so for staying with us and giving us an awesome review! We hope that you choose to stay again with us.

8/10 Good

Brittany

Liked: Cleanliness, staff & service, property conditions & facilities
Everything was great except there was an exit door right next to my room 136 and every time it shut it would make a loud sound because it slammed into the door frame instead of closing. People used it late at night and early in the morning.
Stayed 2 nights in Sep 2023
Response from Manager on 31 Oct 2023
Thank you for giving us a review on your stay with us. We're happy you enjoyed your stay and hope that you do choose to stay with us again in the future. That next time will be even better experience.

2/10 Terrible

Brandon

Stayed 1 night in Sep 2023

2/10 Terrible

Verified traveller

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Waste of money
Dirty beds,rude management and everything is constantly breaking! Staff is nice and friendly but not worth the money more like a -5 star or worse hotel. Wi-fi is horrible and good luck if you can actually sleep!!!
Stayed 1 night in Sep 2023
Response from Brand Experience Team on 9 Oct 2023
Hi Traveler,We're sorry to hear that you didn't enjoy your stay with us, and we apologize for any inconveniences you may have experienced. We hope for the opportunity to improve your experience with us. Please visit again.Lilith #Team6

10/10 Excellent

ramiro

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Aug 2023
Response from Manager on 27 Sept 2023
Thank you for choosing to stay with us and give us a review on your stay! We're happy you enjoyed your stay with!

10/10 Excellent

Juanita

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Was nice
Stayed 1 night in Sep 2023
Response from Manager on 25 Sept 2023
Thank you for choosing stay with us and giving us an amazing review! We're happy you enjoyed your stay! We hope that you choose to stay with us again in the future!

6/10 Okay

Michael

Stayed 1 night in Sep 2023
Response from Manager on 16 Oct 2023
Thank you for choosing to stay with us and giving us an awesome review! We're happy you enjoyed your stay! We hope you will stay with us again in the future!

8/10 Good

Sergio

Stayed 2 nights in Sep 2023
Response from Manager on 19 Sept 2023
Thank you for choosing stay with us and giving us an amazing review! We're happy you enjoyed your stay and hope to choose to stay with us again in the future!

10/10 Excellent

Diyer

Stayed 1 night in Sep 2023
Response from Manager on 16 Oct 2023
Thank you for choosing to stay with us and giving us an awesome review! We're happy you enjoyed your stay! We hope you will stay with us again in the future!

10/10 Excellent

Lesley

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2023
Response from Manager on 11 Sept 2023
Thank you for stay with us and giving us that amazing score on your stay with us. We're happy you enjoyed your stay and hope that you stay with us again in the future!

4/10 Poor

Alex

Travelled with group
Liked: Room comfort
Disliked: Cleanliness
Stayed 2 nights in Sep 2023
Response from Manager on 11 Sept 2023
Thank you for giving us a review on your stay with us. We're sorry that you didn't have a pleasant experience during your stay. We hope that you will give us another chance in the future for much better experience.

10/10 Excellent

Laura

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
I was very satisfied with out stay the check-in was smooth and easy and the front desk clerk was very nice.
Stayed 1 night in Sep 2023
Response from Manager on 11 Sept 2023
Thank you for choosing to stay with us and giving us an awesome review! We're glad you enjoyed your stay. We hope to see you again in the future!

2/10 Terrible

Verified traveller

Business traveller, Travelled with family, Travelled with group
Liked: Staff & service
Disliked: Property conditions & facilities, room comfort
Not sure
Usually very good but very noisy one guy never slept slamming doors all night and morning. Reconsidering trying something new.
Stayed 2 nights in Sep 2023
Response from Manager on 8 Sept 2023
Thank you for giving us a review on your stay. We're sorry that you didn't have a pleasant experience during your stay. We do hope that you give us another chance and choose to stay with us again in the future.

6/10 Okay

Verified traveller

Business traveller, Travelled with family, Travelled with group
Disliked: Property conditions & facilities, room comfort
Not great but ok
It was great at first but then right before the school year started it went a bit crazy!
Stayed 1 night in Sep 2023
Response from Manager on 8 Sept 2023
Thank you choosing to stay with us and giving us a great review! Yes, we noticed got bit hectic but trying to do our best. We do hope you come back again in the future.

10/10 Excellent

karla

Stayed 1 night in Sep 2023
Response from Manager on 8 Sept 2023
Thank you for choosing to stay with us and giving us an awesome review! We're happy you enjoyed your stay and hope that you choose to stay with us again in the future!

4/10 Poor

Manuel

Disliked: Cleanliness, amenities, property conditions & facilities
Sad to report my stay was beyond pleasant. Roaches and bugs in the rooms; dirty hallways, filthy and non-functioning elevator; bathroom fixtures falling off; ice machine non-functioning. Very loud and noisy guests beyond 4 AM, wild kids running around unsupervised. Truly the animal house of motels.
Stayed 1 night in Aug 2023
Response from Manager on 6 Sept 2023
We appreciate you taking the time to review your stay with us. We're sorry that you didn't have a pleasant stay with us. We are in the process of remodeling to have much more experiences for our guests.

2/10 Terrible

brandon

Stayed 1 night in Sep 2023