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Reviews of Fairfield Inn and Suites by Marriott Atlanta McDonough

2.5 out of 5
Fairfield Inn and Suites by Marriott Atlanta McDonough
30 Mill Road, McDonough, GA

Reviews

8.4

Very good

Rating 10 - Excellent. 75 out of 123 reviews" "
Rating 8 - Good. 23 out of 123 reviews" "
Rating 6 - Okay. 7 out of 123 reviews" "
Rating 4 - Poor. 7 out of 123 reviews" "
Rating 2 - Terrible. 11 out of 123 reviews" "

8.4/10

Cleanliness

8.4/10

Staff & service

8.2/10

Amenities

8.4/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

10/10 Excellent

Don

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Apr 2024
Response from Michelle on 22 Apr 2024
Dear Guest,On behalf of the entire hotel team, I want to thank you for taking the time out to share your experience with us.It is always encouraging to hear positive feedback, particularly when it comes from those who matter the most – you! Your feedback has been shared with the entire team as a way of celebrating the great guest experiences we delivered. Once again, I appreciate you taking the time to share your feedback.We hope to welcome you again soon.Regards,Michelle GrossettFront Desk

10/10 Excellent

Patricia, sound beach

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Front desk… I believe his name was AJ was superior!!! he was very sociable and really was an amazing front desk man! I wish all my encounters when checking in had someone like him very personable, and took time to speak with any questions we had.
Stayed 1 night in Apr 2024
Response from Michelle on 8 Apr 2024
Dear Guest,On behalf of the entire hotel team, I want to thank you for taking the time out to share your experience with us.It is always encouraging to hear positive feedback, particularly when it comes from those who matter the most – you! Your feedback has been shared with the entire team as a way of celebrating the great guest experiences we delivered. Once again, I appreciate you taking the time to share your feedback.Regards,Michelle GrossettFront Desk

8/10 Good

Emi

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed here one night and it met our needs. One of the elevators was not working so we used the stairs.
Stayed 1 night in Mar 2024
Response from Michelle on 8 Apr 2024
Dear Guest,On behalf of the entire hotel team, I want to thank you for taking the time out to share your experience with us.It is always encouraging to hear positive feedback, particularly when it comes from those who matter the most – you! Your feedback has been shared with the entire team as a way of celebrating the great guest experiences we delivered. Once again, I appreciate you taking the time to share your feedback.Regards,Michelle Grossett

10/10 Excellent

Kiara

Liked: Cleanliness, staff & service, property conditions & facilities
Great
Stayed 1 night in Mar 2024
Response from Michelle on 21 Mar 2024
Dear Guest,On behalf of the entire hotel team, I want to thank you for taking the time out to share your experience with us.It is always encouraging to hear positive feedback, particularly when it comes from those who matter the most – you! Your feedback has been shared with the entire team as a way of celebrating the great guest experiences we delivered. Once again, I appreciate you taking the time to share your feedback.We hope to welcome you again soon.Regards,Michelle GrossettFront Desk

10/10 Excellent

Jenna

Stayed 1 night in Mar 2024
Response from Michelle on 26 Mar 2024
Dear Guest,On behalf of the entire hotel team, I want to thank you for taking the time out to share your experience with us.It is always encouraging to hear positive feedback, particularly when it comes from those who matter the most – you! Your feedback has been shared with the entire team as a way of celebrating the great guest experiences we delivered. Once again, I appreciate you taking the time to share your feedback.We hope to welcome you again soon.Regards,Michelle GrossettFront Desk

10/10 Excellent

Nathaniel

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Feb 2024
Response from Michelle on 21 Feb 2024
Dear Guest,On behalf of the entire hotel team, I want to thank you for taking the time out to share your experience with us.It is always encouraging to hear positive feedback, particularly when it comes from those who matter the most – you! Your feedback has been shared with the entire team as a way of celebrating the great guest experiences we delivered. Once again, I appreciate you taking the time to share your feedback.We hope to welcome you again soon.Regards,Michelle GrossettFront Desk

10/10 Excellent

aliyha

Liked: Cleanliness, staff & service, property conditions & facilities
I liked how the room had space , it was clean , sheets were clean
Stayed 1 night in Feb 2024
Response from Michelle on 20 Feb 2024
Dear Guest,On behalf of the entire hotel team, I want to thank you for taking the time out to share your experience with us.It is always encouraging to hear positive feedback, particularly when it comes from those who matter the most – you! Your feedback has been shared with the entire team as a way of celebrating the great guest experiences we delivered. Once again, I appreciate you taking the time to share your feedback.We hope to welcome you again soon.Kind Regards,Michelle GrossettFront Desk

10/10 Excellent

Nancy

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2024
Response from Michelle on 22 Jan 2024
Dear Guest,On behalf of the entire hotel team, I want to thank you for taking the time out to share your experience with us.It is always encouraging to hear positive feedback, particularly when it comes from those who matter the most – you! Your feedback has been shared with the entire team as a way of celebrating the great guest experiences we delivered. Once again, I appreciate you taking the time to share your feedback.We hope to welcome you again soon.Regards,Michelle GrossettFront Desk

10/10 Excellent

Michelle

Liked: Cleanliness, staff & service
Stayed 1 night in Jan 2024
Response from Michelle on 22 Jan 2024
Dear Guest,On behalf of the entire hotel team, I want to thank you for taking the time out to share your experience with us.It is always encouraging to hear positive feedback, particularly when it comes from those who matter the most – you! Your feedback has been shared with the entire team as a way of celebrating the great guest experiences we delivered. Once again, I appreciate you taking the time to share your feedback.Regards,Michelle GrossettFront Desk

10/10 Excellent

Jonathan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2024
Response from Michelle Grossett on 22 Jan 2024
Dear Guest,On behalf of the entire hotel team, I want to thank you for taking the time out to share your experience with us.It is always encouraging to hear positive feedback, particularly when it comes from those who matter the most – you! Your feedback has been shared with the entire team as a way of celebrating the great guest experiences we delivered. Once again, I appreciate you taking the time to share your feedback.Regards,Michelle GrossettFront Desk

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Would stay here again
Great stay. Clean and comfortable.
Stayed 1 night in Jan 2024
Response from Michelle on 12 Jan 2024
Dear Guest,On behalf of the entire hotel team, I want to thank you for taking the time out to share your experience with us.It is always encouraging to hear positive feedback, particularly when it comes from those who matter the most – you! Your feedback has been shared with the entire team as a way of celebrating the great guest experiences we delivered. Once again, I appreciate you taking the time to share your feedback.We hope to welcome you again soon.Regards,Michelle GrossettFront Desk

10/10 Excellent

Edith

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jan 2024
Response from MIchelle on 12 Jan 2024
Dear Guest,On behalf of the entire hotel team, I want to thank you for taking the time out to share your experience with us.It is always encouraging to hear positive feedback, particularly when it comes from those who matter the most – you! Your feedback has been shared with the entire team as a way of celebrating the great guest experiences we delivered. Once again, I appreciate you taking the time to share your feedback.We hope to welcome you again soon.Regards,Michelle GrossettFront Desk

8/10 Good

Douglas

Stayed 1 night in Dec 2023
Response from Michelle on 12 Jan 2024
Dear Guest,On behalf of the entire hotel team, I want to thank you for taking the time out to share your experience with us.It is always encouraging to hear positive feedback, particularly when it comes from those who matter the most – you! Your feedback has been shared with the entire team as a way of celebrating the great guest experiences we delivered. Once again, I appreciate you taking the time to share your feedback.We hope to welcome you again soon.Regards,Michelle GrossettFront Desk

8/10 Good

Ofelia, San Juan

Stayed 1 night in Dec 2023
Response from Michelle on 4 Jan 2024
Dear Guest,On behalf of the entire hotel team, I want to thank you for taking the time out to share your experience with us.It is always encouraging to hear positive feedback, particularly when it comes from those who matter the most – you! Your feedback has been shared with the entire team as a way of celebrating the great guest experiences we delivered. Once again, I appreciate you taking the time to share your feedback.We hope to welcome you again soon.Kind Regards,Michelle GrossettFront Desk

10/10 Excellent

Floyd

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was fantastic. No issues at all. OUTSTANDING!!
Stayed 1 night in Nov 2023
Response from Michelle on 30 Nov 2023
Dear Guest,Dear Chambers Montrice,On behalf of the entire hotel team, I want to thank you for taking the time out to share your experience with us.It is always encouraging to hear positive feedback, particularly when it comes from those who matter the most – you! Your feedback has been shared with the entire team as a way of celebrating the great guest experiences we delivered. Once again, I appreciate you taking the time to share your feedback.We hope to welcome you again soon.Regards,Michelle GrossettFairfield Inn & Suite

10/10 Excellent

Dameion

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice and quiet
Stayed 1 night in Nov 2023
Response from Michelle Grossett on 20 Nov 2023
Dear Guest,On behalf of the entire hotel team, I want to thank you for taking the time out to share your experience with us.It is always encouraging to hear positive feedback, particularly when it comes from those who matter the most – you! Your feedback has been shared with the entire team as a way of celebrating the great guest experiences we delivered. Once again, I appreciate you taking the time to share your feedback.We hope to welcome you again soon.Regards,Michelle GrossettFront Deskfairfieldmcdonough@gmail.com

10/10 Excellent

Tonya R

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Conveniently located, nice location would highly recommend
Stayed 1 night in Oct 2023
Response from Michelle on 30 Nov 2023
Dear Guest,On behalf of the entire hotel team, I want to thank you for taking the time out to share your experience with us.It is always encouraging to hear positive feedback, particularly when it comes from those who matter the most – you! Your feedback has been shared with the entire team as a way of celebrating the great guest experiences we delivered. Once again, I appreciate you taking the time to share your feedback.We hope to welcome you again soon.Regards,Michelle GrossettFairfield Inn & Suite

10/10 Excellent

Amy

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Oct 2023
Response from Michelle on 30 Nov 2023
Dear Guest,On behalf of the entire hotel team, I want to thank you for taking the time out to share your experience with us.It is always encouraging to hear positive feedback, particularly when it comes from those who matter the most – you! Your feedback has been shared with the entire team as a way of celebrating the great guest experiences we delivered. Once again, I appreciate you taking the time to share your feedback.We hope to welcome you again soon.Regards,Michelle GrossettFairfield Inn & Suite

8/10 Good

Shawnn

Stayed 1 night in Sep 2023
Response from Michelle on 30 Nov 2023
Dear Guest,On behalf of the entire hotel team, I want to thank you for taking the time out to share your experience with us.It is always encouraging to hear positive feedback, particularly when it comes from those who matter the most – you! Your feedback has been shared with the entire team as a way of celebrating the great guest experiences we delivered. Once again, I appreciate you taking the time to share your feedback.We hope to welcome you again soon.Regards,Michelle GrossettFairfield Inn & Suite

10/10 Excellent

Derrell

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2023
Response from General Manager on 9 Sept 2023
Thank you for taking a moment to leave your feedback. We look forward to welcoming you back to our property in the future.

10/10 Excellent

Lora

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great staff
Stayed 1 night in Sep 2023
Response from General Manager on 9 Sept 2023
Thank you for taking a moment to leave your feedback. We look forward to welcoming you back to our property in the future.

10/10 Excellent

Analisa

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great
Stayed 1 night in Sep 2023
Response from General Manager on 9 Sept 2023
Thank you for taking a moment to leave your feedback. We look forward to welcoming you back to our property in the future.

10/10 Excellent

Keith

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
H
Stayed 2 nights in Aug 2023
Response from General Manager on 9 Sept 2023
Thank you for taking a moment to leave your feedback. We look forward to welcoming you back to our property in the future.

10/10 Excellent

Charlotte, Allenhurst

Travelled with family
All staff was extremely nice and friendly. Front desk, cleaning staff, and breakfast staff all greeted you with a smile that didn’t feel fake but was genuinely nice and friendly. I definitely will stay here again when I’m in the area.
Stayed 1 night in Jul 2023
Response from FDM on 11 Jul 2023
Thank youi so much for taking the time to review our hotel. We certainly appreciate when our guests have a good experience and they let it be known to others. We strive to make your stay one that will make you want to come back and we are glad that your experience was a positive one. We definitely hope to see you again in the future!!

10/10 Excellent

Paula

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Great check in, excellent customer service, friendly, clean!
Stayed 2 nights in Jun 2023
Response from FDM on 11 Jul 2023
We appreciate you taking out the time to review your stay with us. We strive to make our guests' experience one that will make them want to come back. We are always happy to see when that happens. We hope to serve your hotel needs in the future as well. Thank you so much!!

10/10 Excellent

Susan

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jun 2023
Response from FDM on 11 Jul 2023
Thank you for such a positive review of your stay with us. We strive to give our guests the best possible experience so that they will consider us in the future. We hope that you decide to stay with us again whenever you're in the area in the future!!

10/10 Excellent

Patricia

Travelled with partner
Liked: Staff & service
The property overall was not that clean.
Stayed 1 night in May 2023
Response from Josh--FDM on 5 Jun 2023
Thank you for taking the time to review your stay with us. We are very happy that your stay was satisfactory and our staff met your needs. We certainly look forward to accommodating you again in the future!!

10/10 Excellent

Rodney

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very clean and convenient location
Stayed 2 nights in May 2023
Response from Josh--FDM on 5 Jun 2023
Thank you for taking the time out to let us know about your stay. We do hope that it was satisfactory and met your needs. We do hope that you will give us a chance to accommodate you in the future!!

10/10 Excellent

Kelsey

Liked: Cleanliness, staff & service
Everything
Stayed 1 night in May 2023
Response from Josh--FDM on 5 Jun 2023
Thank you for taking time out of your day to let us know about your recent stay with us. We hope that it was satisfactory and that we met most of your needs. We look forward to accommodating you again in the future.

10/10 Excellent

Stephanie

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This hotel was recently renovated. It was updated, clean, the beds were comfortable and the staff friendly. We were very pleased with our stay.
Stayed 1 night in Apr 2023
Response from Josh--FDM on 5 Jun 2023
Thank you for taking time out of your day to let us know about your recent stay with us. We hope that it was satisfactory and that we met most of your needs. We look forward to accommodating you again in the future.

8/10 Good

KAREN

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice and Clean, but bring your own towels
The hotel was nice, clean and staff was friendly. Breakfast was good. It was very inconvenient to find out that our rooms aren't stocked with any towels or washcloths. We checked in late around 7:30 pm and took the elevator and did notice another patron carrying towels and washcloths. We didn't realize we didn't have towels until we were ready to shower. My husband went down to the front desk and was given 2 towels and 2 hand towels but was told they were out of wash cloths???
Stayed 1 night in Apr 2023
Response from Fairfield on 17 Apr 2023
We apologize for your experience. We are working to make sure that this does not happen in the future.

10/10 Excellent

Gayle, Newburgh

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Friendly staff. Good location
Stayed 1 night in Mar 2023
Response from Fairfield on 17 Apr 2023
Thanks for your response. We appreciate you choosing to stay with us!!

10/10 Excellent

Tyisha

Liked: Staff & service, amenities, property conditions & facilities
Stayed 2 nights in Apr 2023

10/10 Excellent

Jamichael

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Apr 2023
Response from Fairfield on 17 Apr 2023
Thank you for staying with us!! We highly appreciate your patronage and hope to see you again in the near future!!

2/10 Terrible

Megan

Travelled with family, Travelled with family and small children
Disliked: Cleanliness, property conditions & facilities
Stayed 1 night in Mar 2023
Response from Fairfield on 27 Mar 2023
We apologize for not meeting up to your standards.

10/10 Excellent

Damion

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2023
Response from Fairfield Front Desk on 27 Mar 2023
Thank you so much for your wonderful review!!

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Feb 2023
Response from Fairfield on 27 Mar 2023
Thank you so much for your wonderful review!!

10/10 Excellent

Terry

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2023
Response from JH on 15 Feb 2023
Thank you so much for your review. We do appreciate you doing business with us and hope that we are your first choice for hotel needs in the near future!!!

8/10 Good

Ted

Travelled with partner
Liked: Staff & service, amenities, property conditions & facilities
Good restaurant next door, friendly staff.
Stayed 1 night in Jan 2023
Response from JH on 15 Feb 2023
Thank you so much for your review. We do appreciate you doing business with us and hope that we are your first choice for hotel needs in the near future!!!

10/10 Excellent

Janine

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Excellent breakfast, friendly hostess
Stayed 1 night in Jan 2023
Response from JH on 15 Feb 2023
Thank you so much for your review. We do appreciate you doing business with us and hope that we are your first choice for hotel needs in the near future!!!

8/10 Good

Geoffery

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Jan 2023
Response from michelle on 30 Nov 2023
Dear Guest,On behalf of the entire hotel team, I want to thank you for taking the time out to share your experience with us.It is always encouraging to hear positive feedback, particularly when it comes from those who matter the most – you! Your feedback has been shared with the entire team as a way of celebrating the great guest experiences we delivered. Once again, I appreciate you taking the time to share your feedback.We hope to welcome you again soon.Regards,Michelle GrossettFairfield Inn & Suite

4/10 Poor

Shannon

Disliked: Staff & service, amenities, property conditions & facilities

10/10 Excellent

Sade

Stayed 1 night in Dec 2022

4/10 Poor

Kyria, Pompano Beach

Travelled with partner
Disliked: Cleanliness, staff & service, property conditions & facilities
Old hotel with new hotel charges!
Stayed 1 night in Dec 2022

2/10 Terrible

Francis

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Front desk woman was overly aggressive angry and a down right bully. Booked a handicap accessible room. Have a service animal. Woman comes banging on the door yelling that “dogs” aren’t aloud. Told us we aren’t aloud to have our service animal there and we must leave immediately. Contacted management which told us a 24 hour notice of service animals is required. Never does it state this on the Hotel app. Nightmare! Will NEVER return to this property that discriminates against disabled people.
Stayed 1 night in Nov 2022

10/10 Excellent

James

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great location near dining and shopping
Stayed 2 nights in Nov 2022

10/10 Excellent

Dathan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Simply a great place to stay in a good location. The staff are really personable and helpful

10/10 Excellent

Crest Anthony

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I enjoyed my stay very much. I was in town for a family emergency and it was good to come back to the hotel after a rough day at the hospital. It was good to come back to a worry free atmosphere and just relax
Stayed 6 nights in Oct 2022

2/10 Terrible

CLAUDEL, McDonough

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
This property have a high record of car windows breaking and the manager will not taking charge of it. Please stay away.
Stayed 1 night in Oct 2022

10/10 Excellent

Robert

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent
Stayed 1 night in Oct 2022