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"Ok room. Thought i had booked a room inside the hotell, but we were placed behind the hotell in some kompleks. Asked for an upgrade but the price was very high during the easter. Good breakfast and friendly staff "

"Everything was old and no cleaning .. really cold in the room and no hot water in the bathroom no soap..? and I asked the reception so many times to fix .."

"I want to stress how accommodating and attentive the staff was. Reception truly was very welcoming and I do not want my review to reflect on them at all. Could not have been happier with them. That being said the property condition was just not it. There was mud EVERYWHERE; black snow, bit construction signs and and large construction trucks - it just totally totally ruined the feel of the place. The cabin itself was pretty low end in my opinion. Coming from The Northern Lights Village - this was definitely a downgrade and did not feel luxurious or relaxing at all :/ the hottub was nice but the view was black snow, mud and an ugly wooden panel; again just ruining the entire moment. The cabins also had these drapes that were very annoying to deal with and quite literally block the Aurora. I had to wait several pictures to remove the drapes. Disappointed by the location but very happy with the Aurora Borealis. I hate to leave such a critical review but I think it’s important for consumers to know what they are getting for $600/night. Value is just not there. "

"Perfect location"

"Brilliant staff clean and comfortable room and a good breakfast "

"Location is great for the snow festival"

"The staff were nice and the place was great. Since we were there for a vacation, it would have been nice to have a concierge service. No one there knew anything about how the northern lights industry worked. We had to figure out what to do completely by searching the internet. It was a pain. It would be easy to know all that and help guests negotiate it."

"The room was clean and comfortable and the staff were very friendly."

"Would help if reception staff were closer to the desk and not sat a distance away."