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Hermes Palace Hotel Medan

3.5 star property
Hotel in Medan with free valet parking and fitness centre

Choose dates to view prices

Take advantage of an airport shuttle, a terrace and a coffee shop/cafe at Hermes Palace Hotel Medan. The on-site Indonesian cuisine bistro, Sirocco, offers breakfast, lunch, dinner and happy hour. Stay connected with free in-room WiFi, and guests can find other amenities, such as a garden and dry cleaning/laundry services.

Reviews

6.6 out of 10

Popular amenities

  • Bar
  • Gym
  • Room service
  • 24/7 front desk
  • Housekeeping
  • Laundry
The current price is €31
includes taxes & fees
1 Dec - 2 Dec

Room options

Available filters for rooms
Showing 10 of 10 rooms

View all photos for Superior Room

Premium bedding, minibar, in-room safe, desk

Superior Room

  • Sleeps 2

View all photos for Deluxe Room

Premium bedding, minibar, in-room safe, desk

Deluxe Room

  • Sleeps 2

View all photos for Junior Suite

Premium bedding, minibar, in-room safe, desk

Junior Suite

  • Sleeps 2

View all photos for Superior Room

Superior Room | View from room

Superior Room

Highlights

Air conditioning
Connecting rooms available
Fridge
LCD TV
Ceiling fan
Premium bedding
Private bathroom
Hairdryer
  • 22 sq m
  • Sleeps 3
  • 1 King Bed OR 2 Twin Beds

View all photos for Deluxe Room

Deluxe Room

Deluxe Room

Highlights

Air conditioning
Connecting rooms available
Fridge
LCD TV
Ceiling fan
Premium bedding
Private bathroom
Hairdryer
  • 24 sq m
  • Sleeps 3
  • 1 King Bed OR 2 Twin Beds

View all photos for Junior Suite

Junior Suite

Junior Suite

Highlights

Air conditioning
Connecting rooms available
Fridge
LCD TV
Ceiling fan
Premium bedding
Private bathroom
Hairdryer
  • 38 sq m
  • Sleeps 3
  • 1 King Bed OR 2 Twin Beds

View all photos for Standard Twin Room

Premium bedding, minibar, in-room safe, desk

Standard Twin Room

Highlights

Air conditioning
Connecting rooms available
Fridge
LCD TV
Ceiling fan
Premium bedding
Private bathroom
Hairdryer
  • 22 sq m
  • Sleeps 3
  • 1 King Bed OR 2 Twin Beds

View all photos for Standard Twin Room

Premium bedding, minibar, in-room safe, desk

Standard Twin Room

  • Sleeps 2

View all photos for Suite

Suite

Suite

Highlights

Air conditioning
Connecting rooms available
Fridge
LCD TV
Ceiling fan
Premium bedding
Separate bedroom
Private bathroom
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for Suite

Premium bedding, minibar, in-room safe, desk

Suite

  • Sleeps 2
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About the area

Map
Jl. Pemuda No. 22, Medan, North Sumatra, 20151

What's nearby

  • Tjong A Fie's Mansion - 5 min walk - 0.5 km
  • Maimun Palace - 10 min walk - 0.9 km
  • Medan Mall - 12 min walk - 1.1 km
  • Sun Plaza - 14 min walk - 1.2 km
  • Grand City Hall - 14 min walk - 1.2 km

Getting around

  • Medan Station - 16 min walk
  • Medan (KNO-Kuala Namu Intl.) - 46 min drive

Restaurants

  • ‪RM. Tabona - ‬1 min walk
  • ‪Restoran Miramar - ‬2 min walk
  • ‪Nasi Goreng Pemuda - ‬2 min walk
  • ‪Kumango Rice & Noodles Restaurant - ‬1 min walk
  • ‪Li Kung Chinese Restaurant - ‬1 min walk

About this property

Hermes Palace Hotel Medan

Hotel near the airport
At Hermes Palace Hotel Medan, you can look forward to an airport shuttle, a terrace and a coffee shop/cafe. The on-site Indonesian cuisine bistro, Sirocco, offers breakfast, lunch, dinner and happy hour. In addition to a garden and dry cleaning/laundry services, guests can connect to free in-room WiFi.
You'll also enjoy the following perks during your stay:
  • Free self-parking, valet parking and extended parking
  • Free train station pick-up, luggage storage and a 24-hour front desk
  • Tour/ticket information, meeting rooms and a front desk safe
Room features
All 106 rooms include comforts, such as 24-hour room service and premium bedding, in addition to thoughtful touches, such as laptop-compatible safes and air conditioning.
Extra conveniences in all rooms include:
  • Bathrooms with shower/bath combinations and free toiletries
  • LCD TVs with premium channels
  • Fridges, coffee/tea makers and ceiling fans

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • 24-hour airport pick-up shuttle on request for a surcharge
  • Free train station pick-up shuttle
  • Free extended parking on site
  • Free valet parking on site

Food and drink

  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • Snack bar/deli

Restaurants on site

  • Hermes Coffee
  • Sirocco

Things to do

  • Gym
  • TV in common areas

Family friendly

  • In-room refrigerator
  • Laundry facilities
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Tour and ticket assistance

Business services

  • 2,982 square feet of conference space
  • 24-hour business centre
  • Computer station
  • Meeting rooms

Outdoors

  • Garden
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible registration desk

More

  • Built in 2010
  • Designated smoking areas

Room amenities

Bedroom

  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Slippers
  • Towels provided

Entertainment

  • LCD TV with premium cable channels

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Free bottled water
  • Minibar
  • Refrigerator

More

  • Air conditioning
  • Ceiling fan
  • Connecting rooms available
  • Desk
  • Free daily newspapers
  • Iron/ironing board on request
  • Laptop-compatible safe
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 1:00 PM; check-in end time: midnight
Minimum check-in age - 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
2 children, up to the age of 12 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available for IDR 250000 per night.
Cots (infant beds) are not available

Payment types at the property

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Deposit: IDR 300000 per night

We have included all charges provided to us by the property.

Optional extras

  • Airport shuttle fee: IDR 150000 per person
  • Rollaway bed fee: IDR 250000 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation

Property is also known as

Hermes Palace
Hermes Palace Hotel
Hermes Palace Hotel Medan
Hermes Palace Medan
Hotel Hermes Palace
Palace Hermes
Hermes Palace Hotel Medan Managed Bencoolen
Hermes Palace Hotel Managed Bencoolen
Hermes Palace Medan Managed Bencoolen
Hermes Palace Managed Bencoolen
Hermes Palace Medan Medan
Hermes Palace Hotel Medan Hotel
Hermes Palace Hotel Medan Medan
Hermes Palace Hotel Medan Hotel Medan

Frequently asked questions

Is Hermes Palace Hotel Medan pet-friendly?

No, pets are not allowed at this property.

How much does it cost to stay at Hermes Palace Hotel Medan?

As of 29 Nov 2025, prices found for a 1-night stay for 2 adults at Hermes Palace Hotel Medan on 1 Dec 2025 start from €31.36, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

How much is parking at Hermes Palace Hotel Medan?

Self-parking and valet parking are free at this property.

What time is check-in at Hermes Palace Hotel Medan?

Check-in start time: 1:00 PM; check-in end time: midnight. After-hours check-in is not available.

What time is check-out at Hermes Palace Hotel Medan?

Checkout is at noon.

Does Hermes Palace Hotel Medan provide a shuttle to the airport?

Yes, there's a shuttle from the airport to the hotel that runs on request. A fee of IDR 150000 per person applies.

Where is Hermes Palace Hotel Medan located?

Situated near the airport, this hotel is within a 15-minute walk of Tjong A Fie's Mansion, Vihara Borobudur and Maimun Palace. Medan Mall and Sri Mariamman Temple are also within 1 mile (2 km). Medan Station is 16 minutes by foot.

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