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d'primahotel Kualanamu Medan

3.5 star property
Relax by the pool or fuel up at the coffee shop before your next adventure. Stay connected and productive with in-room WiFi.

Choose dates to view prices

Located near the airport, d'primahotel Kualanamu Medan offers a convenient retreat with an on-site restaurant serving local cuisine and a coffee shop for casual meetups. Enjoy the outdoor pool, children's pool, or coworking spaces while staying connected with free in-room WiFi.

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Pool
  • Parking included
  • Free Wi-Fi
  • Restaurant
  • Air-conditioning
The current price is €22
includes taxes & fees
24 May - 25 May
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Policies

Check-in

Check-in start time: 2:00 PM; check-in end time: 10:00 PM

Minimum check-in age - 18

Check-out

Check-out before noon

Contactless check-out

Special check-in instructions

This property offers transfers from the airport; guests must contact the property with arrival details before travel, using the contact information on the booking confirmation

Front desk staff will greet guests on arrival at the property

This property doesn't offer after-hours check-in

Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome

Cots (infant beds) are not available

Payment types at the property

Important information

Optional extras

  • Fee for local cuisine breakfast: from approximately IDR 110000 per person

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
Safety features at this property include a fire extinguisher, a smoke detector and a security system
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

No pets and no service animals are allowed at this property

Frequently asked questions

Does d'primahotel Kualanamu Medan have a pool?

Yes, this property has an outdoor pool and a children's pool.

How much does it cost to stay at d'primahotel Kualanamu Medan?

As of 22 May 2026, prices found for a 1-night stay for 2 adults at d'primahotel Kualanamu Medan on 24 May 2026 start from €22, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is d'primahotel Kualanamu Medan pet-friendly?

No, pets are not allowed at this property.

How much is parking at d'primahotel Kualanamu Medan?

Self-parking is free at this property.

What time is check-in at d'primahotel Kualanamu Medan?

Check-in start time: 2:00 PM; check-in end time: 10:00 PM. After-hours check-in is not available.

What time is check-out at d'primahotel Kualanamu Medan?

Checkout is at noon.

Does d'primahotel Kualanamu Medan provide a shuttle to the airport?

Yes, there's a free airport shuttle that runs at scheduled times.

Where is d'primahotel Kualanamu Medan located?

Situated near the airport, this hotel is within 16 mi (25 km) of Maimun Palace, Great Mosque of Medan and Sun Plaza.

Can I cancel my reservation for free and receive a full refund?

Yes, this property offers free cancellation on selected room rates because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.

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Reviews

Reviews

9.0

Wonderful

9.0

Cleanliness

6.2

Location

9.0

Staff & service

8.6

Property conditions & facilities
Rating 10 - Excellent. 48 out of 81 reviews
Rating 8 - Good. 22 out of 81 reviews
Rating 6 - Okay. 8 out of 81 reviews
Rating 4 - Poor. 2 out of 81 reviews
Rating 2 - Terrible. 1 out of 81 reviews

Reviews

Verified

10/10 Excellent

Ross

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very clean, modern and safe. Restaurant, warm pool and fitness center on site.
Stayed 1 night in Mar 2026
Verified

10/10 Excellent

Nurjannah

Liked: Cleanliness, amenities
very clean and nice staff
Stayed 1 night in Nov 2025
Verified

10/10 Excellent

Jonathan

Liked: Cleanliness, staff & service, property conditions & facilities
Shuttle was helpful.
Stayed 1 night in Jan 2026
Verified

10/10 Excellent

Timbul

Liked: Cleanliness, staff & service, property conditions & facilities
Queit place and clean hotel
Stayed 2 nights in Oct 2024
Verified

10/10 Excellent

John

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff were amazing and i felt comfortable
Stayed 1 night in Mar 2025
Verified

10/10 Excellent

Tyler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great property near area Teguh at the front desk was very helpful!
Stayed 1 night in Mar 2025
Verified

10/10 Excellent

Neil

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very modern clean and priced well
Stayed 1 night in Feb 2025
Verified

8/10 Good

Colin

Liked: Cleanliness, staff & service, amenities
Excellent accommodation option close to airport. Free shuttle service. Very clean with affordable dining available. Highly recommended
Stayed 1 night in Apr 2025
Verified

10/10 Excellent

Anne

Liked: Cleanliness, staff & service, property conditions & facilities
Excellent large clean quiet room. Breakfast was fantastic
Stayed 1 night in Sep 2024
Verified

10/10 Excellent

Timbul

Liked: Amenities
Queit and safe place also clean
Stayed 7 nights in Oct 2024
Verified

10/10 Excellent

Anna

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

D'Prima Hotel- great for Medan airport

Great hotel 5 minutes from the airport. Excellent stay. Clean and lovely rooms. Nice restaurant. Free shuttle to the airport although it only runs every couple of hours. You can pay a small fee
Stayed 1 night in Jun 2024
Verified

6/10 Okay

Richard

Great location for the airport and the free airport transfer was super efficient! Room was very basic and only two small bottles of water provided (when I asked for extra, they refused.) I also noticed the bath towels were old and had stains on them.
Stayed 1 night in Jul 2025
Verified

8/10 Good

Theresa

Liked: Cleanliness, amenities, property conditions & facilities
The hotel is conveniently located just 10 minutes from the airport, and the free shuttle service was a great bonus. The room was clean and comfortable, ideal for a short stay before or after a flight. Breakfast could be improved. There wasn’t much of a Western selection, and dishes were rarely refilled. The restaurant was quiet in the evening, though the food itself was fine.
Stayed 1 night in Sep 2025
Verified

10/10 Excellent

Timbul

Yes very good
Stayed 1 night in Mar 2026
Verified

10/10 Excellent

Joseph

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place
Stayed 1 night in Nov 2023
Verified

10/10 Excellent

Nazaruddin

Liked: Cleanliness, amenities, property conditions & facilities
Wonderful
Stayed 1 night in Nov 2025
Verified

10/10 Excellent

Timbul

Yes
Stayed 2 nights in Mar 2026
Verified

8/10 Good

Chelsea

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This hotel was great for a quick stay from the airport. It was easy and friendly airport pickup and check-in. The breakfast buffet was pretty good. The room was clean and quiet. Overall, great place to stay!
Stayed 1 night in Jun 2022
Verified

10/10 Excellent

Timbul

Liked: Amenities
Nuce and clean
Stayed 1 night in Jun 2025
Verified

8/10 Good

Alex

Liked: Cleanliness, staff & service, property conditions & facilities
Overall good . Free Shuttle Bus to and from airport
Stayed 2 nights in Mar 2025
Verified

6/10 Okay

Clifford

Disliked: Property conditions & facilities
Close to airport. Free shuttle. Adequate TV channels.
Verified

10/10 Excellent

SHOMA

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
good
Stayed 4 nights in Aug 2025
Verified

10/10 Excellent

Timbul

Liked: Cleanliness, staff & service, property conditions & facilities
Queit and clean and safe
Stayed 4 nights in Sep 2024
Verified

8/10 Good

Tami

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Pleased with our quick stay at the Prime Plaza

We stayed one night at the Prime Plaza. They transported the four of us and our three surfboard bags to and from the hotel in a van for a decent price. The hotel room was clean had everything we needed. We had four twin beds. The restaurant had good service and food.
Stayed 1 night in May 2023
Verified

10/10 Excellent

Grant

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Clean Rooms and Amazing Staff

My family and I have stayed at the D’prima Hotel 5 times and we keep coming back for the fantastic staff. The hotel is conveniently located near the airport and the rooms are perfect for big families like ours. What really sets this hotel apart is the amazing staff. Every single person, from the shuttle driver to the bellhop and restaurant servers to the front desk, is incredibly kind and helpful. They always go out of their way to make our stay comfortable. We've had some stressful trips with six kids and a lot of luggage, but the staff made it all so easy for us. If you're in Medan and need a place near the airport, I highly recommend staying here. The rooms are simple and clean, and the staff is simply amazing.
Stayed 1 night in Jun 2024