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Thong's Inn - KNO Kualanamu Transit Hotel

3.5 star property
Hotel in Medan with free airport shuttle and 24-hour front desk

Choose dates to view prices

Thong's Inn - KNO Kualanamu Transit Hotel offers a practical stay with roundtrip airport shuttle and free in-room WiFi. Relax by the outdoor pool, stroll through the garden, or watch kids at the playground. The on-site restaurant serves local and international dishes.

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Free airport shuttle
  • Pool
  • Breakfast available
  • Room service
  • 24/7 front desk
  • Housekeeping
The current price is €21
includes taxes & fees
10 Nov - 11 Nov

Room options

Available filters for rooms
Showing 8 of 8 rooms

View all photos for Cottage Double Bed

Desk, free WiFi, bed sheets

Cottage Double Bed

10.0 out of 10
Exceptional
(1 review)

Highlights

Air conditioning
LED TV
Private bathroom
Bidet
Free bottled water
Electric kettle
Cable channels
Daily housekeeping
Air-conditioning
Bidet
Private bathroom
Electric kettle
Free bottled water
Cable channels
  • 16 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Villa Double Bed

Villa Double Bed | View from room

Villa Double Bed

8.0 out of 10
Very good
(1 review)

Highlights

Air conditioning
LED TV
Private bathroom
Bidet
Free bottled water
Electric kettle
Cable channels
Daily housekeeping
Air-conditioning
Bidet
Private bathroom
Electric kettle
Free bottled water
Cable channels
  • 28 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Cottage, 2 Single Beds

Desk, free WiFi, bed sheets

Cottage, 2 Single Beds

Highlights

Air conditioning
LED TV
Private bathroom
Bidet
Free bottled water
Electric kettle
Cable channels
Daily housekeeping
Air-conditioning
Bidet
Private bathroom
Electric kettle
Free bottled water
Cable channels
  • 16 sq m
  • Sleeps 2
  • 2 Twin Beds

View all photos for Villa, 2 Single Beds

Villa, 2 Single Beds

Villa, 2 Single Beds

Highlights

Air conditioning
LED TV
Private bathroom
Bidet
Free bottled water
Electric kettle
Cable channels
Daily housekeeping
Air-conditioning
Bidet
Private bathroom
Electric kettle
Free bottled water
Cable channels
  • 28 sq m
  • Sleeps 2
  • 2 Twin Beds

View all photos for Deluxe Room, 2 Single Beds

Desk, free WiFi, bed sheets

Deluxe Room, 2 Single Beds

Highlights

Air conditioning
LED TV
Private bathroom
Bidet
Free bottled water
Electric kettle
Cable channels
Daily housekeeping
Air-conditioning
Bidet
Private bathroom
Electric kettle
Free bottled water
Cable channels
  • 20 sq m
  • Sleeps 2
  • 2 Twin Beds

View all photos for Deluxe Double Bed

Desk, free WiFi, bed sheets

Deluxe Double Bed

8.0 out of 10
Very good
(1 review)

Highlights

Air conditioning
LED TV
Private bathroom
Bidet
Free bottled water
Electric kettle
Cable channels
Daily housekeeping
Air-conditioning
Bidet
Private bathroom
Electric kettle
Free bottled water
Cable channels
  • 20 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Deluxe Double Room

Deluxe Double Room

Deluxe Double Room

Highlights

Air conditioning
LED TV
Private bathroom
Bidet
Free bottled water
Electric kettle
Cable channels
Daily housekeeping
Air-conditioning
Bidet
Private bathroom
Electric kettle
Free bottled water
Cable channels
  • Sleeps 2
  • 1 Queen Bed

View all photos for Deluxe Twin Room

Deluxe Twin Room

Deluxe Twin Room

Highlights

Air conditioning
LED TV
Private bathroom
Bidet
Free bottled water
Electric kettle
Cable channels
Daily housekeeping
Air-conditioning
Bidet
Private bathroom
Electric kettle
Free bottled water
Cable channels
  • Sleeps 2
  • 2 Twin Beds
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About the area

Map
Jl. Pasar V Kebun Kelapa, Lubuk Pakam, Medan, North Sumatra, 20552

What's nearby

  • Medan Mall - 26 min drive - 26.2 km
  • Great Mosque of Medan - 26 min drive - 25.9 km
  • Grand City Hall - 26 min drive - 27.7 km
  • Maimun Palace - 27 min drive - 26.2 km
  • Sun Plaza - 28 min drive - 28.9 km

Getting around

  • Lubukpakam Station - 13 min drive
  • Medan (KNO-Kuala Namu Intl.) - 13 min drive

Restaurants

  • ‪Alam Kuphie - ‬2 min drive
  • ‪Sawah Kupi - ‬14 min walk
  • ‪Ayam Goreng Warisan - ‬4 min drive
  • ‪Golden Cafe - ‬3 min drive
  • ‪Warung Mbak Desy - ‬5 min drive

About this property

Thong's Inn - KNO Kualanamu Transit Hotel

Property highlights
You can look forward to a free return airport shuttle, a terrace and a coffee shop/cafe at Thong's Inn - KNO Kualanamu Transit Hotel. The on-site local and international cuisine restaurant, Thong's, offers breakfast, lunch and dinner. Free in-room WiFi is available to all guests, along with a garden and a playground.
Other perks at this hotel include:
  • An outdoor pool
  • Free self-parking
  • Local cuisine breakfast (surcharge), express check-in and a porter/bellboy
  • Newspapers in the reception, a 24-hour front desk and a banquet hall
Room features
All guest rooms at Thong's Inn - KNO Kualanamu Transit Hotel boast comforts, such as 24-hour room service and air conditioning, in addition to amenities, such as free WiFi and free bottled water.
Other amenities include:
  • Bathrooms with showers and bidets
  • 24-inch LED TVs with cable channels
  • Electric kettles, daily housekeeping and desks

Similar properties

Outdoor pool

d'primahotel Kualanamu Medan

  • Pool
  • Free airport shuttle
  • Kids pool
  • Parking included
8.8 out of 10, Excellent, 73 reviews
The price is €20
includes taxes & fees
1 Dec - 2 Dec
d'primahotel Kualanamu Medan

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • 24-hour free return airport shuttle on request
  • Free self parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Local cuisine breakfast available for a fee
  • A coffee shop/cafe
  • A restaurant

Restaurants on site

  • Thong's

Things to do

  • Outdoor pool
  • Playground

Family friendly

  • Laundry facilities
  • Outdoor pool
  • Playground

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Newspapers in lobby
  • Safe at front desk

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Porter/bellhop

Business services

  • Business centre

Outdoors

  • Garden
  • Picnic area
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Wheelchair-accessible parking

More

  • Banquet hall

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Bidet
  • Free toiletries
  • Private bathroom
  • Shower
  • Slippers
  • Towels provided

Entertainment

  • 24-inch LED TV with cable channels

Food and drink

  • 24-hour room service
  • Electric kettle
  • Free bottled water

More

  • Air conditioning
  • Desk

Policies

Check-in

Check-in time starts at 2 PM
Express check-in available
Minimum check-in age - 18

Check-out

Check-out before noon

Special check-in instructions

This property offers transfers from the airport; guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
6 children, up to the age of 1, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available.
Cots (infant beds) are not available

Payment types at the property

Important information

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards
Cashless transactions are available
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

Property is also known as

Thong's KNO Kualanamu Transit
Thong's Inn KNO Kualanamu Transit Hotel Medan
Thong's Inn KNO Kualanamu Transit Hotel
Thong's KNO Kualanamu Transit Medan
Thong's Kno Kualanamu Transit
Thong's Inn - KNO Kualanamu Transit Hotel Hotel
Thong's Inn - KNO Kualanamu Transit Hotel Medan
Thong's Inn - KNO Kualanamu Transit Hotel Hotel Medan

Frequently asked questions

Does Thong's Inn - KNO Kualanamu Transit Hotel have a pool?

Yes, this property has an outdoor pool.

How much does it cost to stay at Thong's Inn - KNO Kualanamu Transit Hotel?

As of 9 Nov 2025, prices found for a 1-night stay for 2 adults at Thong's Inn - KNO Kualanamu Transit Hotel on 10 Nov 2025 start from €21.06, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is Thong's Inn - KNO Kualanamu Transit Hotel pet-friendly?

No, pets are not allowed at this property.

How much is parking at Thong's Inn - KNO Kualanamu Transit Hotel?

Self-parking is free at this property.

What time is check-in at Thong's Inn - KNO Kualanamu Transit Hotel?

Check-in begins at 2 PM.

What time is check-out at Thong's Inn - KNO Kualanamu Transit Hotel?

Checkout is at noon.

Does Thong's Inn - KNO Kualanamu Transit Hotel provide a shuttle to the airport?

Yes, there's a free airport shuttle that runs on request.

Where is Thong's Inn - KNO Kualanamu Transit Hotel located?

Situated in Medan, this hotel is within 16 miles (25 km) of Pantai Pondok Permai, Pantai Bali Lestari and Museum of North Sumatra. Medan Mall and DeliPark Mall Medan are also within 16 miles (25 km).

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Reviews

Thong's Inn - KNO Kualanamu Transit Hotel Reviews

8.6

Excellent

9.0

Cleanliness

6.8

Location

9.0

Staff & service

7.8

Eco-friendliness

8.6

Property conditions & facilities
Rating 10 - Excellent. 28 out of 67 reviews
Rating 8 - Good. 31 out of 67 reviews
Rating 6 - Okay. 4 out of 67 reviews
Rating 4 - Poor. 4 out of 67 reviews
Rating 2 - Terrible. 0 out of 67 reviews

Reviews

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities
Bagus
Stayed 1 night in Aug 2025

10/10 Excellent

Gregory

Liked: Cleanliness, amenities, property conditions & facilities
Super cool banzai gardens
Stayed 1 night in Jun 2025

8/10 Good

Dsvid

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Decent hotel for airport free shuttle

Good hotel with good strong hot water and nice modern room Limited breakfast good swimming pool
Stayed 2 nights in Feb 2024

10/10 Excellent

Jeff

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The pool was excellent, and the restaurant had some killer dim- sum.

10/10 Excellent

Jeff

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I stayed here two nights, preparing for my flight back to Bali. Actually, this was an excellent transfer hotel. The pool rocked and the restaurant was very good. There is not really a lot going on around the hotel, but if your just waiting for a flight, you couldn’t do better than this gem.

8/10 Good

Steven

Liked: Cleanliness, property conditions & facilities, room comfort

Nice place

It was very clean, but the toilet would not flush properly - needs some attention in the works.
Stayed 1 night in Jun 2023

8/10 Good

David

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The grounds and pool are nice. I agree with other reviews that it's a perfect place next to the airport with a free shuttle for a transit type stay. Clean, comfy, nice and excellent value.
Stayed 1 night in Feb 2023

8/10 Good

Verified traveller

Liked: Staff & service
room smelt of smoke and burn marks on bedside table from smokes, although rooms non smoking
Stayed 1 night in Aug 2019

6/10 Okay

Verified traveller

Liked: Staff & service, property conditions & facilities
Disliked: Cleanliness, amenities
Aardig personeel. Fijne kamers. Helaas vies beddengoed en handdoeken. Het eten in het restaurant was ook niet lekker.
Stayed 1 night in Aug 2019

8/10 Good

Franck

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Au standard européen

Chambres très sympa mais l'entrée fait flipper et laisse penser qu'on arrive sur une base militaire. Quelques fleurs et un panneau d'accueil ne seraient pas de trop pour éviter un sentiment d'angoisse en arrivant.
Stayed 1 night in Aug 2019

8/10 Good

Unknown

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Being close to the airport and free shuttle service is great.Friendly staff,nice rooms but basic breakfast
Stayed 1 night in Aug 2019

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Brilliant....absolutely spot on for an airport stop over. Or longer.
Stayed 1 night in Jan 2019

8/10 Good

Jamiah, Kuala Lumpur

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice hotel good lanscape
Stayed 2 nights in Nov 2018

8/10 Good

Polina

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Gutes Transithotel

Das Hotel ist 15 Minuten vom Flughafen und bietet einen kostenlosen Transfer. Die Zimmer sind sauber und das Personal sehr freundlich. Es gibt Bauarbeiten auf dem Hotelgelände und die Nähe zum Flughafen bedeutet zwangsweise etwas Fluglärm. Für ein Transithotel nimmt man das aber in Kauf. Restaurant ist 24 Stunden am Tag geöffnet und bietet sowohl indonesische als auch westliche Gerichte an.
Stayed 1 night in Nov 2018

8/10 Good

Polina

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Nice transit hotel

It's a modern hotel 15 min away from the Medan Airport with free airport shuttle service. Just perfect as a transit hotel - personnel is very friendly and helpful, restaurant is open 24/7, it's clean and has all necessary facilities. There is some construction on site and nearby airport naturally results in some noise, but this is okay if you choose the hotel for its proximity to the airport.
Stayed 1 night in Nov 2018

10/10 Excellent

Barbara A

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Good Airport Transit Hotel in Medan, Indonesia

Great Transit Hotel. Once on the property there is a small convience store. Thong's Restaurant opens early, six am I think. I have ordered food from room service at about 9:00 pm. Much of the food there is Indonesian, with Western and Chinese dishes. All of it delicious and reasonably priced. The grounds are beautiful for walks. There is a playground for children. The rooms are far enough from the things mentioned above that it's quiet for sleeping. I have stayed there five or six times. Every visit my review would read the same. The only improvement I could think of is a broader selection of Television channels. The have large, flat screen TVs with few channels. The only English is a news channel. Again, if you want a modern, extreamly clean and quiet room, 10 minutes from KNO with free airport shuttle available, this is a great deal.
Stayed 1 night in Oct 2018

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Super fint sted tæt på lufthavnen, men morgenmaden var ikke spændende.
Stayed 1 night in Oct 2018

6/10 Okay

Verified traveller

Liked: Cleanliness, staff & service, room comfort
Disliked: Property conditions & facilities
The hotel and staff are very nice. It is very close to the airport, but there is not much to do on or outside the hotel compound. Lot's of construction going on, but you won't notice it from your room. The restaurant was terrible. Food was really bad and waiters were not kind in any way.
Stayed 1 night in Aug 2018

8/10 Good

Mike

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Good for one night airport stopover

Totally fine for a Single night stopover very close to the airport in Medan. Clean, air conditioned, modern, good value. Restaurant limited but fine.
Stayed 1 night in Aug 2018

4/10 Poor

Nam, Bangkok

Disliked: Staff & service, property conditions & facilities, room comfort

Disappointed even for transit

Staff can’t figure out what to do when they forgot to prepare my take-away breakfast. Just said “it ‘s a misunderstanding,no breakfast for you” you kept me waiting for 5-10minutes for nothing, i thought you were finding solution. if you started preparing sandwich for me, i would have eaten it by that time. You just called called made confused face and came to me with nothing!!!!!! No word sorry fron your mouth!!!!???? No more this hotel
Stayed 1 night in Aug 2018

4/10 Poor

Raymond

Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service, room comfort

Never again...

Whenever I have to travel via KualaNamu (KNO) airport through Medan Indonesia, Thongs WAS my Hotel of choice but no longer. It has gotten worse for service and extra charges every single visit. My last visit I ordered a beer and they brought it to me lukewarm. Then, when I asked for ice, they had the audacity to charge me for it.
Stayed 1 night in Jun 2018

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very comfortable, very clean. The staff were friendly and the airport pick up and drop off is very convenient.
Stayed 1 night in Jun 2018

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

緑に囲まれたホテル

クアラナム空港に夜２２時３０分頃に到着し、このホテルを利用しました。利用日当日の昼に、エクスペディアのサイトから空港に迎えに来てくれるようメッセージを送りましたが、残念なことに返信はありませんでした。送迎を依頼する場合などは、電話で連絡する方が確実のようです。ホテルは広い敷地内に建物が分散しているリゾートホテル風の作りになっています。緑に囲まれており、蛙や虫の声を聞きながら気持ちよくすごせました。部屋は清潔でとても快適でした。
Stayed 1 night in Jun 2018

10/10 Excellent

Brian, UK

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

I didn't see the beach

A fine place to stay. Fittings and fixtures of extremely good quality. Room service. Some building still being completed, i think a swimming pool is being constructed if so it will add to the amenities. Drawbacks, need taxi to get to shops.
Stayed 2 nights in Jun 2018

8/10 Good

andrew, Derby UK

Liked: Cleanliness, staff & service, room comfort
Disliked: Property conditions & facilities

airport hotel

good for one night only , nothing around , good service to airport
Stayed 1 night in Apr 2018