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Reviews of Hotel Brana

3 out of 5
Hotel Brana
77-46 Calle 42, Laureles, Estadio, Medellín

Reviews

9.0

Wonderful

Rating 10 - Excellent. 24 out of 38 reviews" "
Rating 8 - Good. 9 out of 38 reviews" "
Rating 6 - Okay. 5 out of 38 reviews" "
Rating 4 - Poor. 0 out of 38 reviews" "
Rating 2 - Terrible. 0 out of 38 reviews" "

9.6/10

Cleanliness

9.0/10

Staff & service

8.4/10

Amenities

8.8/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

8/10 Good

Jim

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I enjoyed the pool. The hot sauna worked. There was no hot water. The whirlpool next to the pool was cold. Other than that, the staff were spectacular and helping bringing taxis. Also arranging prices so we don’t get ripped off. There was one lady staff, though, that was exceptional. She went out of her way to make my stay pleasant.
Stayed 15 nights in Apr 2024

10/10 Excellent

Amindred

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Jan 2024

8/10 Good

Héctor

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
Breakfasts were good. Room was ok. Bed wasn’t too comfy.
Stayed 7 nights in Mar 2024

8/10 Good

Vanessa

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The only thing I dislike was there was no hot water the whole stay. There excuse was they coming to fix never came.👎👎
Stayed 6 nights in Mar 2024

6/10 Okay

John, Wrightwood

I booked here thinking the pool would be worth it but it wasn't. Because it was center of the complex it was rather noisy throughout the day and night in the rooms. There's very old "blind-type" windows in the room that don't block out much noise nor provide much privacy even with the tiny curtain. Pool jacuzzi area almost always in use and not much light to tan. AC was good. Breakfast good.
Stayed 1 night in Feb 2024

10/10 Excellent

Catherine

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We spent 4 days here. It is a great location for a couple seeking a calm environment in the central area of Medellin.

10/10 Excellent

Endrina

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice
Stayed 3 nights in Nov 2023
Response from BRANA on 21 Nov 2023
Buenos dias , agradecemos su apreciación, esperamos con gusto su próxima visita.

10/10 Excellent

Mary

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
This hotel was perfectly located for me. Also, friendly staff, clean and simple rooms, nice breakfast with hot coffee in the morning.
Stayed 2 nights in Nov 2023
Response from BRANA on 21 Nov 2023
Buenos dias , agradecemos su apreciación, esperamos con gusto su próxima visita.

10/10 Excellent

Kevin

Stayed 1 night in Nov 2023
Response from BRANA on 21 Nov 2023
Buenos dias , agradecemos su apreciación, esperamos con gusto su próxima visita.

10/10 Excellent

Yeisdaliz

Great place
Stayed 5 nights in Oct 2023
Response from BRANA on 21 Nov 2023
Buenos dias , agradecemos su apreciación, esperamos con gusto su próxima visita.

10/10 Excellent

Ryan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Incredible Value
The location and price make this place unbeatable. The rooms aren't huge with a lot of space outside the bed, but the staff is friendly, the breakfast is good, and it totally does the job in a great way.
Stayed 1 night in Oct 2023
Response from BRANA on 21 Nov 2023
Buenos dias , agradecemos su apreciación, esperamos con gusto su próxima visita.

10/10 Excellent

Fazal

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Sep 2023
Response from BRANA on 21 Sept 2023
Muchas gracias por tu hospedaje.

8/10 Good

Paul

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Laurelles is a great neighborhood in Medellin. Fun shops and restaurants in a pretty neighborhood. Brana is a nice hotel in a good location. easy walking to shops and restaurants. Easy access to taxis. Hotel is somewhat new. The rooms are not spacious, but have a comfortable king bed and hot water. (In Colombia you want to be sure there is hot water wherever you are staying.) Staff are helpful and friendly. Housekeepers sometimes forget to leave things like towels and blankets, but it is an easy fix. For the price, this is a nice hotel with a little pool and spa. Liked the hotel and love the area.
Stayed 6 nights in Jul 2023
Response from BRANA on 8 Aug 2023
Buenos dias , agradecemos su percepción . Esperamos poder servirle nuevamente .

10/10 Excellent

Pedro

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jul 2023
Response from BRANA on 8 Aug 2023
Buenos dias , agradecemos su percepción . Esperamos poder servirle nuevamente .

10/10 Excellent

Lilvette, Cayey

Travelled with partner, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Ubicado en lugar céntrico, limpio, personal amable.
Stayed 5 nights in Jul 2023
Response from BRANA on 8 Aug 2023
Buenos dias , agradecemos su percepción . Esperamos poder servirle nuevamente .

10/10 Excellent

shenyse

Liked: Cleanliness, staff & service, property conditions & facilities
Liked the location. It was close to places to eat and drink
Stayed 5 nights in Jul 2023
Response from BRANA on 25 Jul 2023
Buenas tardes , muchas gracias por su apreciación.

10/10 Excellent

Alexieyi

Travelled with family
Liked: Staff & service, property conditions & facilities
Muy buen hotel a buen precio.
Stayed 3 nights in Jun 2023
Response from BRANA on 26 Jun 2023
Buenos dias , muchas gracias por su apreciación

6/10 Okay

Koteswara, Frisco

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Friendly staff. Location is good and walkable to various restaurants on 70. Property wise - not enough sound barrier between rooms.
Response from BRANA on 26 Jun 2023
Buenos dias , muchas gracias por su apreciación.

10/10 Excellent

Rudi

Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 5 nights in Apr 2023
Response from BRANA on 19 May 2023
Buen día, agradecemos su apreciación.

10/10 Excellent

Julisa

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 8 nights in Apr 2023
Response from BRANA on 12 May 2023
Buenas tardes , agradecemos su apreciación.

6/10 Okay

Jessie

Travelled with family
Deben mejorar el servicio, en las habitaciones tener disponible secador de cabello y utensilios de primera necesidad
Stayed 5 nights in Mar 2024

6/10 Okay

Gloria Johanna

Liked: Property conditions & facilities
Stayed 2 nights in Mar 2024

10/10 Excellent

Dorian

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 6 nights in Mar 2024

10/10 Excellent

ISABELLE

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Une bonne adresse à retenir!
Hôtel situé dans un quartier calme, à proximité de petits restaurants et de supérettes, avec un jacuzzi et une piscine chauffée bien entretenus. Le personnel est attentionné et sympathique. Les chambres sont très propres.
Stayed 4 nights in Jan 2024
Response from BRANA on 23 Feb 2024
Buenos dias , agradecemos su apreciación, esperamos servirle en otra oportunidad.

10/10 Excellent

Jose

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Jan 2024

6/10 Okay

Karla, Cancún

Travelled with group
Liked: Cleanliness, amenities, property conditions & facilities
El hotel es cómodo y tiene una buena relación calidad precio, sin embargo tuvimos un inconveniente y es que nos resultó imposible comunicarnos antes de llegar. Teníamos que avisar que llegaríamos después y no hubo manera, incluso Expedia intento hacerlo y tampoco lo consiguió. Al llegar al hotel nos dijeron que nuestra habitación ya no estaba disponible y que teníamos que pagar una diferencia para que nos asignaran otras, sin pelear dijimos que hablaríamos a Expedia para que nos resolviera, y entonces sí nos dieron la habitación. Definitivamente no es un lugar que recomendaría pues si tienes algún contratiempo no habrá forma de comunicarte con ellos.
Stayed 3 nights in Jan 2024

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Veilig en schoon, maar wel gehorig
De locatie was ideaal. In een rustige, veilige wijk. Met genoeg opties qua vervoer. Het hotel was schoon, de kamers zagen er netjes uit. Een groot minpunt was alleen de gehorigheid, wij zaten naast de open liftschacht waardoor je het hele hotel hoorde thuiskomen en opstaan.
Stayed 2 nights in Jan 2024
Response from BRANA on 23 Feb 2024
Buenos dias , agradecemos su apreciación, esperamos servirle en otra oportunidad.

10/10 Excellent

Javier Andrés

Stayed 6 nights in Dec 2023
Response from BRANA on 23 Feb 2024
Buenos dias , agradecemos su apreciación, esperamos servirle en otra oportunidad.

10/10 Excellent

Joel

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Gracias vuelvo
Stayed 7 nights in Dec 2023

8/10 Good

Maydenrocio

Business traveller
Liked: Cleanliness, property conditions & facilities, room comfort
Estadia 28 Nov al 01 dic
Todo muy bien, excepto el hecho de que nos cancelaron una de las habitaciones y nunca nos dieron una razón justificable para esta acción por ende debimos pagar una habitación adicional y la persona de recepción que nos recibió no fue muy amable, el resto de personal super atento y servicial.
Stayed 3 nights in Nov 2023

10/10 Excellent

Sonia María

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excelente ubicación, muy seguro el lugar, muy buena atención y servicio al cliente, lo único son los desayunos que todos los días es lo mismo deberían cambiar el menú y ofrecer otras cosas diferentes al huevo.
Stayed 6 nights in Nov 2023

10/10 Excellent

Miguel

Stayed 4 nights in Aug 2023
Response from BRANA on 16 Aug 2023
Muchas gracias por su apreciación

8/10 Good

Iraima

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jul 2023
Response from BRANA on 8 Aug 2023
Buenos dias , agradecemos su percepción . Esperamos poder servirle nuevamente .

8/10 Good

Carlos

Stayed 2 nights in Jul 2023
Response from BRANA on 8 Aug 2023
Buenos dias , agradecemos su percepción . Esperamos poder servirle nuevamente .

8/10 Good

RANDALL

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Esta bien ubicado ya zona es segura. Lo único malo es que se escucha todo lo de las demás habitaciones así que descansar puede que sea algo difícil. El personal de recepción es amable y el desayuno bueno.
Response from BRANA on 26 Jun 2023
Buenos dias , muchas gracias por su apreciación , esperamos con gusto que regrese.

10/10 Excellent

Jael

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Execelente la volveré a visitar y los desayunos son los mejore...
Stayed 7 nights in May 2023
Response from BRANA on 15 May 2023
Buenas tardes, muchas gracias por tu comentario. Esperamos con gusto tu próxima visita.