Hotel Mumu Guatapé is near the scenic lake and lively area. Guests enjoy continental breakfast on the terrace before exploring the garden. The property offers free WiFi, self-parking, and a 24/7 front desk for assistance.
Guatapé is home to Mumu by Bernalo Hotels. Plazoleta de los zocalos and Peñol-Guatapé Reservoir reflect the area's natural beauty and area attractions include Parque Comfama and Las Tangas Spa. Visit our Guatapé travel guide
Vía, Guatape, Guatapé, Antioquia, Guatapé
What's nearby
Peñol-Guatapé Reservoir
6 min walk - 0.6 km
Rock of Guatapé
11 min drive - 4.3 km
Plazoleta de los zocalos
2 min walk - 0.2 km
Calle del Recuerdo
2 min walk - 0.2 km
Guatapé Dam Boardwalk
2 min walk - 0.2 km
Getting around
Medellín (MDE-José María Córdova Intl.)
103 min drive
Restaurants
El Bacchanal
3 min walk
Villa Zocalo
3 min walk
Restaurante El Malecón
2 min walk
Del porto Café & Vino
3 min walk
Restaurante El Toro Fernando Parilla Bar
3 min walk
About this property
Mumu by Bernalo Hotels
Property highlights
Free continental breakfast, a terrace and a garden are just a few of the amenities provided at Mumu by Bernalo Hotels. Guests can connect to free in-room WiFi.
You'll also find perks such as:
Free self-parking
A 24-hour front desk and smoke-free property
Room features
All guest rooms at Mumu by Bernalo Hotels boast perks, such as private indoor hot tubs and air conditioning, in addition to amenities, such as free WiFi.
Free continental breakfast available daily 8:00 AM to 10:30 AM
Conveniences
24-hour front desk
Guest services
Housekeeping (daily)
Outdoors
Garden
Terrace
Accessibility
If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
No lift (single-level property)
More
Smoke-free property
Room amenities
Bathroom
Shower
Towels provided
Entertainment
52-inch flat-screen TV with cable channels
More
Air conditioning
Policies
Check-in
Check-in start time: 3:00 PM; check-in end time: 3:30 PM
Minimum check-in age - 18
Check-out
Check-out before 1:00 PM
Special check-in instructions
Front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in
Information provided by the property may be translated using automated translation tools
Access methods
Staffed front desk
Pets
Pets are allowed with a deposit of COP 30000 per night
Service animals are welcome, and are exempt from fees
Welcoming dogs and cats only
Children and extra beds
Children younger than 18 are not allowed at this adults-only property; all guests 18 and older are welcome
Important information
Fees
You'll be asked to pay the following charges at the property. Fees may include applicable taxes:
You may be required to pay the following charge at the property: Colombia value-added tax (VAT) at 19%. A VAT exemption is available to travellers who present a valid passport and tourist visa showing that they are not a resident of Colombia and who pay using a foreign card or via a bank transfer from outside Colombia. This exemption only applies to tourist package bookings (accommodation plus other travel services).
We have included all charges provided to us by the property.
Optional extras
Pet deposit: COP 30000 per night
Service animals are exempt from fees
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.
You need to know
This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts cash
Safety features at this property include a fire extinguisher
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.
We should mention
This property does not have any lifts
If you are travelling with a child, your property may require you to present the following documents: parents travelling into Colombia with a child under 18 may be required to present the child's birth certificate and photo ID (passport for non-Colombian citizens) at check-in. If a relative or legal guardian is travelling into Colombia with the child, that relative or legal guardian may be required to present a notarised consent of travel signed by both parents and a copy of both parents' ID. If only one parent is travelling into Colombia with the child, that parent may be required to present a notarised consent of travel signed by the other parent. Visitors who plan to travel with children should consult with a Colombian consulate office prior to travel for further guidance.
Guests under 18 years old are not permitted at this adults-only property
Property is also known as
Hotel Mumu Guatapé
Mumu by Bernalo Hotels Hotel
Mumu by Bernalo Hotels Guatapé
Mumu by Bernalo Hotels Hotel Guatapé
Frequently asked questions
Is Mumu by Bernalo Hotels pet-friendly?
Yes, cats and dogs are allowed at this property. There's a deposit of COP 30000 per night. Service animals are exempt from fees.
How much is parking at Mumu by Bernalo Hotels?
Self-parking is free at this property.
What time is check-in at Mumu by Bernalo Hotels?
Check-in start time: 3:00 PM; check-in end time: 3:30 PM. After-hours check-in is not available.
What time is check-out at Mumu by Bernalo Hotels?
Checkout is at 1:00 PM.
Where is Mumu by Bernalo Hotels located?
Situated in Guatapé, this hotel is steps away from Calle del Recuerdo, Guatapé Dam Boardwalk and Plazoleta de los zocalos. Peñol-Guatapé Reservoir and Parque Comfama are also within 2 miles (3 km).
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Reviews
Mumu by Bernalo Hotels Reviews
8.0
Very good
All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
This was our first time in Guatapé and wow! What a great first impression - from the moment we were greeted with cookies in the reception area to spending the evening relaxing in the magical oasis of our balcony. What made our stay even better was the incredibly kind and helpful staff. They went above and beyond to make sure we were taken care of, that we had a good time and they gave us some tips so we could get around town. We even had fun practicing our Spanglish with each other. This was by far the best customer service we've experienced during our whole trip to Colombia. Special shoutout to Deisy y la sonrienta que trabaja en la recepción: muchas gracias por todo y esperamos volver algún día!
The only feedback we would give is that, on one of our 2 nights, our neighbours were playing their music very loud for several hours long. Although the backyards are very private, they are still very close to each other so it's important for guests to be mindful and respectful of others so everyone can enjoy. (But I think this has more to do with inconsiderate guests vs. the hotel itself.)
Todo maravilloso pero los huéspedes en las diferentes cabañas parecen hacer competencia a ver quién pone la música más duro.
Ese es el detalle negativo de este hotel dónde al parecer no obligan a los huéspedes a poner la música con un volumen moderado
Juan C
Stayed 1 night in Jan 2022
8/10 Good
jose luis
16 Feb 2021
Aceptable hotel
Es aceptable la estadía .
Pero falta mejorar en :
El agua caliente tienen problemas los calentadores , y estar más pendiente de toallas , etc . Todo esté en el chek in . De resto aceptable 7.0 sobre 10 puntuación
Llegamos al hotel y supuestamente teníamos la reserva cancelada cuando nunca la cancelamos y obtuvimos confirmación de reserva por parte de la plataforma. Escuchamos a una de las comerciales decir que por situaciones como ésta no le gustaba sobre-vender en ese hotel. Creemos que ellos mismos cancelaron nuestra reserva para dársela a alguien más porque nunca nos llegó correo de que la reserva había sido cancelada por nuestra causa. Nos tocó devolvernos y buscar otro lugar. Pésimo servicio, pésima atención al cliente, pésima resolución de conflictos. Básicamente, de malas nosotros porque ya habían alquilado nuestra cabaña a alguien directamente.
Las cabañas son hermosas y muy confortables, un lugar perfecto para descansar, estar en pareja en un plan de relax, la única recomendación es que verifiquen la pendiente de la ducha para que no se inunde