Dear Charlene, thank you so very much for your kind review! were so glad you enjoyed your stay with us . Hope to see you real soon .RegardsLawrence HGSM

Hello Marita, We are under renovations , so we hope you will come back to visit when they are complete to see the newly renovated Super 8 . Have a great day! Warm regardsLawrence HGSM

Hello Michael , Let me first say I'm so sorry that you had the noise issues . We hope you will visit us again Next time please reach out to front desk as quiet time is 10 pm . We do our best to keep all guests comfortable and will gladly accommodate you . I will personally make sure you have a quiet room . Thank you again for staying with us .RegardsLawrence HGSM

Hello Debbie & Darcy , Thank you so much for your great review! we so are lucky to have guests who enjoy their stay and leave such a kind review, I will pass on to our staff . we hope you will visit us again soon . Warm regardsLawrence HGSM

Hello Kathy, nice to hear all went well on your visit . Hope to see you again soon .RegardsLawrence HGSM

Hello Kendra , Thank you so much for your kind review, We are so happy you enjoyed you visit with us . Hope to see you again soon . Have a Super day!RegardsLawrence HGSM

Hello Jennifer, Thank you for your very kind review, hope you will visit us again soon . Have a great day!Warm RegardsLawrence HGSM

Hello Faysal , I'm so sorry about your visit as a returning guest and have had no issues in the past, We really fell short I will personally attend to your reservation should you give us another chance to make it right , always a pleasure to have you with us .

Dera Herb , we are under renovations you may have noticed the lobby and breakfast areas updated . Rooms are being done with attention to our guests comfort , as to not have crews here when guests want quiet , this process is ongoing and we are so excited to share these upgrades with our amazing guests . RegardsLawrence HGSM

Hello Ross, thank you for your review, We are looking at other options . The only challenge is to keep the rates reasonable so we offer a great breakfast in the price point of the super 8 . We welcome any feedback . Thank you again .Warm regardsLawrence H GSM

Hello Michael, Thank you for leaving us a review , Hope to see you again . Have a great day! RegardsLawrence HGSM

Hello Tufaina Thank you so much for your kind review! we are so glad you enjoyed your visit . See you again soon .RegardsLawrence HGSM

Dear Lexi, I'm sorry to hear of the noise with your heating unit , we are under renovations so we are addressing all the guests concerns .. We hope you will be back to visit so we can show you all the amazing renovations . Take care .RegardsLawrence HGSM

Hello Reid, thank you so much for your kind review! We hope you have a Super day, Hope to see you again soon .RegardsLawrence HGSM

Hello Brian , Thank you so much for your amazing review! Hope to see you again in the near future . Have a super day!RegardsLawrence HGSM

Dear Warren, Our front desk is always there 24 hours a day to help with any issues you might have . We hope to see you again soon .RegardsLawrence HGSM

Hello Leah, so sad to hear about the issues regarding the property and its lack of cleanliness, I have spoke to house keeping , keep in mind while the renovations are underway it can be a challenge to keep up on these things. In regards to the change rooms we are looking at making on in this renovation process . Thank you for your review. Have a Super day!RegardsLawrence HGSM

Hello Kyle, Thank you for your kind review, we hope you will visit us again soon . We are under renovations so the rooms will be updated as we progress along over the next few months. Have a great day!RegardsLawrence HGSM

Hello Mike , Thank you so much for your kind review, we hope to see you again soon .Warm regardsLawrence HGSM

Hello Baljeet, Its always hard to reply to a review with no comments , please reach out we would be happy to discuss your stay and what we could improve on . Have a great day!RegardsLawrence HGSM

Dear Mohammad , thank you for your review, as our renovations progress we will be addressing these issues you pointed out . Thank you again and hope you will visit us again soon . RegardsLawrence HGSM

Hello Eric , Thank you so much for your kind review! we hope you will visit us again soon . Have a super day!RegardsLawrence HGSM

Dear Kelly, Thank you for staying with us and leaving a great review , We hope to see you again soon . Have a Super Day!RegardsLawrence HGSM

Dear Rhonda , Thank you so much for your great review! we hope you will visit us again in the near future .Have a wonderful day!RegardsLawrence HGSM

Hello Kemi , Thank you for your kind review! Hope you will visit us again soon .RegardsLawrence HGSM

Hello Tyler, Thank you for staying with us and leaving us a review, hope to see you again soon . Take care .RegardsLawrence HGSM

Hello Randy, Thank you for taking the time to leave a great review! we hope you will visit us again soon . Have a great day!RegardsLawrence HGSM

Hello Jacqueline , thank you for your fantastic review! we are so happy you enjoyed your visit , see you again real soon .RegardsLawrence HGSM

Dear Alison, Thank you for your kind review! we hope to see you again in the near future. Thank you again.RegardsLawrence HGSM

Hello Karla, Unfortunately due to weather , its been a unpredictable winter, we always try to keep pathways clean, and salt the best we can .Due to the size of our parking lot it can be challenge . Were glad all went well otherwise, visit us in the summer for medicine hats glorious weather ! RegardsLawrence HGSM

Hello Mohammad, Thank you for your great review! It nice to hear all went well with your stay, Hope to see you again soon .RegardsLawrence HGSM

Florence, Your thoughtful engagement and genuine kindness did not go unnoticed. It's patrons like you who remind us why we are so passionate about what we do, fueling our desire to exceed expectations and deliver experiences that resonate deeply and memorably.Moreover, your patronage is a testament to the kind of supportive and constructive relationships we strive to build with our guests. It's a beautiful reminder that at the heart of hospitality lies a simple yet profound exchange - not just of services, but of humanity, respect, and mutual appreciation. We are inspired by your graciousness and look forward to the pleasure of welcoming you back in the future.With our deepest thanks and warmest regards,Lawrence HGSM

Dear ,ScottThank you for taking the time to provide us with your valuable feedback. We sincerely apologize for the discomfort and inconvenience you experienced due to the smoking area being located near the front entrance and for any other issues encountered during your stay.We understand the importance of a welcoming and comfortable environment from the moment our guests arrive. Please know that we are currently in the process of making significant improvements to our property through renovations. Our aim is to enhance the overall guest experience, and your feedback is crucial in guiding these efforts.Regarding the smoking area, we want to ensure all our guests feel comfortable when entering our establishment. We have designated smoking areas to minimize the impact on our guests, and we apologize if this was not effectively communicated during your visit. For future reference, please note that there are alternative entrances to the building that you may use if the proximity of the smoking area to the main entrance is bothersome. Our staff is always on hand to direct you to the most convenient entrance for your needs.We also want to address the issues you mentioned regarding the bathroom and room facilities. Please rest assured that we have forwarded your comments to our maintenance and housekeeping teams for immediate attention and rectification. We are committed to providing our guests with a comfortable and enjoyable stay, and this includes ensuring all amenities are in perfect working order and conveniently placed.Thank you once again for your review. If you have any more suggestions or need further assistance, please feel free to reach out to us directly.Warm regards,Lawrence HGSM

Hello Beno, Thank you for the review! We hope you will visit us again soon .Have a Super day ,Lawrence HGSM

Hello Julie , Thank you so much for your kind review! Have a Super day! Till next time...RegardsLawrence HGSM

Hi Travis , you will be pleased to know that we are under renovations some beds are new and as we progress more will be replaced. Its a process but were getting there . On your next visit I will make sure you have a new bed . Have a great day, and thank you for your review .RegardsLawrence HGSM

Hello Dean, Thank you for your review! Hope you will visit us again, perhaps a quieter room . I will be more then happy to make this a priority .RegardsLawrence HGSM

Hi Ronald, Thank you so much for your review! We hope you will visit us again real soon . Have a great day.RegardsLawrence HGSM

Hello Eugene, Thank you for your kind review!Have a great day!RegardsLawrence HGSM

Dear Norm,Firstly, I want to extend our sincerest apologies for the oversight regarding the cleaning of your room during your stay with us. We understand how essential a clean and comfortable environment is for our guests, and it is clear we fell short of our commitment to providing the high standard of service we strive for.I'm relieved to hear that our front desk team was able to assist you promptly and with the care you deserve. Their dedication to guest satisfaction is something we take great pride in, and your kind words about their helpfulness and professionalism are greatly appreciated.Please know that we are taking your feedback very seriously. We are currently reviewing our housekeeping schedules and communication protocols to ensure that this was an isolated incident that will not be repeated. Our goal is to prevent such oversights and to ensure that all guest requests and needs are met promptly and efficiently.Thank you for bringing this matter to our attention, and once again, we are truly sorry for any inconvenience this has caused. We look forward to the opportunity to welcome you back and ensure your next experience with us is nothing short of exceptional.Warmest regards,Lawrence HGSM

Dear Sharon, Thank you for your review! Hope you have a Super day!Warm regardsLawrence HGSM

Hello Kemi, Thank you for taking the time to leave a review! Hope to see you again real soon .RegardsLawrence HGSM

Hello Katie, Thank you so very much for your amazing review! Have a super day, hope to see you again soon!RegardsLawrence HGSM

Dear Duane, Thank you for your kind review, we are under renovations and working on updating the rooms . We hope you will visit us again soon !RegardsLawrence HGSM

Dear Annette, Thank you for your review!RegardsLawrence HGSM

Hello Troy, Thank you for taking the time to leave a review, We are glad all went well with your stay , Hope to see you again soon !RegardsLawrence HGSM