Skip to main content

Sofitel Shahd Al Madinah

5.0 star property
Luxury hotel with 2 restaurants and health club

Choose dates to view prices

Located close to The Green Dome and Prophet's Mosque, Sofitel Shahd Al Madinah provides a coffee shop/cafe, dry cleaning/laundry services and a health club. Make sure that you enjoy breakfast, lunch and dinner at the two on-site restaurants. In addition to a business centre, guests can connect to free in-room WiFi.

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Free Wi-Fi
  • Air-conditioning
  • Gym
  • Parking available
The current price is €339
includes taxes & fees
26 Jan - 27 Jan

Room options

Available filters for rooms
Showing 33 of 33 rooms

View all photos for Classic Room, 1 King Bed

Classic Room, 1 King Bed

Classic Room, 1 King Bed

8.0 out of 10
Very good
(24 reviews)

Highlights

Air conditioning
Free cots/infant beds
Fridge
Free minibar items
TV
Premium bedding
Bathrobes
Shower/bath combination
  • 33 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Classic Triple Room, 3 Single Beds

Classic Triple Room, 3 Single Beds

Classic Triple Room, 3 Single Beds

7.4 out of 10
Good
(11 reviews)

Highlights

Air conditioning
Free cots/infant beds
Fridge
Free minibar items
TV
Premium bedding
Bathrobes
Shower/bath combination
  • 33 sq m
  • City view
  • Sleeps 3
  • 3 Single Beds

View all photos for Classic Twin Room, 2 Single Beds

Premium bedding, free minibar, in-room safe, desk

Classic Twin Room, 2 Single Beds

7.4 out of 10
Good
(18 reviews)

Highlights

Air conditioning
Free cots/infant beds
Fridge
Free minibar items
TV
Premium bedding
Bathrobes
Shower/bath combination
  • 33 sq m
  • City view
  • Sleeps 3
  • 2 Single Beds

View all photos for Deluxe Room, 1 King Bed (Club)

Premium bedding, free minibar, in-room safe, desk

Deluxe Room, 1 King Bed (Club)

Highlights

Air conditioning
Free cots/infant beds
Fridge
Free minibar items
TV
Premium bedding
Bathrobes
Shower/bath combination
  • 35 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Deluxe Room, 1 King Bed (Club,Partial Haram Plaza view)

Deluxe Room, 1 King Bed (Club,Partial Haram Plaza view)

Deluxe Room, 1 King Bed (Club,Partial Haram Plaza view)

Highlights

Air conditioning
Free cots/infant beds
Fridge
Free minibar items
TV
Separate bedroom
Premium bedding
Bathrobes
  • 35 sq m
  • 1 bedroom
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Suite, 1 King Bed (Prestige, Partial Haram Plaza view)

Premium bedding, free minibar, in-room safe, desk

Suite, 1 King Bed (Prestige, Partial Haram Plaza view)

Highlights

Air conditioning
Free cots/infant beds
Fridge
Free minibar items
TV
Sofa bed - single
Separate bedroom
Premium bedding
  • 42 sq m
  • 1 bedroom
  • City view
  • Sleeps 6
  • 1 King Bed

View all photos for Suite, 1 Single Bed (Prestige, Partial Haram Plaza view)

Premium bedding, free minibar, in-room safe, desk

Suite, 1 Single Bed (Prestige, Partial Haram Plaza view)

Highlights

Air conditioning
Free cots/infant beds
Fridge
Free minibar items
TV
Sofa bed - single
Separate bedroom
Premium bedding
  • 42 sq m
  • 1 bedroom
  • City view
  • Sleeps 6
  • 1 Single Bed

View all photos for Suite, 1 King Bed (Prestige)

Premium bedding, free minibar, in-room safe, desk

Suite, 1 King Bed (Prestige)

7.2 out of 10
Good
(11 reviews)

Highlights

Air conditioning
Free cots/infant beds
Fridge
Free minibar items
TV
Sofa bed - single
Separate bedroom
Premium bedding
  • 42 sq m
  • 1 bedroom
  • City view
  • Sleeps 6
  • 1 King Bed

View all photos for Suite, 1 Single Bed (Prestige)

Premium bedding, free minibar, in-room safe, desk

Suite, 1 Single Bed (Prestige)

7.4 out of 10
Good
(3 reviews)

Highlights

Air conditioning
Free cots/infant beds
Fridge
Free minibar items
TV
Sofa bed - single
Separate bedroom
Premium bedding
  • 42 sq m
  • 1 bedroom
  • City view
  • Sleeps 6
  • 1 Single Bed

View all photos for Presidential Suite, 3 Bedrooms (Haram Plaza View)

Presidential Suite, 3 Bedrooms (Haram Plaza View)

Presidential Suite, 3 Bedrooms (Haram Plaza View)

Highlights

Air conditioning
Free cots/infant beds
Fridge
Free minibar items
TV
3 bedrooms
Premium bedding
Bidet
  • 120 sq m
  • 3 bedrooms
  • City view
  • Sleeps 8
  • 2 King Beds

View all photos for Presidential Suite, 1 King Bed

Presidential Suite, 1 King Bed

Presidential Suite, 1 King Bed

10.0 out of 10
Exceptional
(1 review)

Highlights

Air conditioning
Free cots/infant beds
Fridge
Free minibar items
TV
3 bedrooms
Premium bedding
Bidet
  • 120 sq m
  • 3 bedrooms
  • City view
  • Sleeps 8
  • 1 King Bed

View all photos for Superior Room, 1 King Bed (Partial Haram Plaza view)

Premium bedding, free minibar, in-room safe, desk

Superior Room, 1 King Bed (Partial Haram Plaza view)

9.0 out of 10
Wonderful
(2 reviews)

Highlights

Air conditioning
Free cots/infant beds
Fridge
Free minibar items
TV
Separate bedroom
Premium bedding
Bathrobes
  • 31 sq m
  • 1 bedroom
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Superior Twin Room, 2 Single Beds (Partial Haram Plaza view)

Premium bedding, free minibar, in-room safe, desk

Superior Twin Room, 2 Single Beds (Partial Haram Plaza view)

10.0 out of 10
Exceptional
(1 review)

Highlights

Air conditioning
Free cots/infant beds
Fridge
Free minibar items
TV
Separate bedroom
Premium bedding
Bathrobes
  • 31 sq m
  • 1 bedroom
  • City view
  • Sleeps 3
  • 2 Single Beds

View all photos for Deluxe Twin Room, 2 Single Beds

Premium bedding, free minibar, in-room safe, desk

Deluxe Twin Room, 2 Single Beds

10.0 out of 10
Exceptional
(1 review)

Highlights

Air conditioning
Free cots/infant beds
Fridge
Free minibar items
TV
Premium bedding
Bathrobes
Shower/bath combination
  • 35 sq m
  • City view
  • Sleeps 3
  • 2 Single Beds

View all photos for Junior Suite

Junior Suite

Junior Suite

9.0 out of 10
Wonderful
(8 reviews)

Highlights

Air conditioning
Free cots/infant beds
Fridge
Free minibar items
TV
Separate bedroom
Premium bedding
Bathrobes
  • 45 sq m
  • 1 bedroom
  • City view
  • Sleeps 4
  • 2 Single Beds

View all photos for Family Suite, Multiple Beds

Family Suite, Multiple Beds

Family Suite, Multiple Beds

Highlights

Air conditioning
Free cots/infant beds
Fridge
Free minibar items
TV
Premium bedding
Bathrobes
Shower/bath combination
  • Sleeps 7
  • 1 Double Bed and 2 Single Beds

View all photos for Suite, 1 King Bed (Imperial - Harram Partial View)

Suite, 1 King Bed (Imperial - Harram Partial View)

Suite, 1 King Bed (Imperial - Harram Partial View)

Highlights

Air conditioning
Free cots/infant beds
Fridge
Free minibar items
TV
Separate bedroom
Premium bedding
Bidet
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed

Classic Room Triple Bed

  • Sleeps 3

Club Deluxe Twin Room

  • Sleeps 2

Classic King Room

  • Sleeps 2

View all photos for Club Deluxe King Room

Premium bedding, free minibar, in-room safe, desk

Club Deluxe King Room

  • Sleeps 2

View all photos for Deluxe Club Room, 1 King Bed, Partial Haram Plaza View

Premium bedding, free minibar, in-room safe, desk

Deluxe Club Room, 1 King Bed, Partial Haram Plaza View

  • Sleeps 2

View all photos for Classic Twin Room

Premium bedding, free minibar, in-room safe, desk

Classic Twin Room

  • Sleeps 2

View all photos for Prestige King Suite

TV

Prestige King Suite

  • Sleeps 4

View all photos for Superior Room, 1 King Bed, Partial Haram Plaza View

Premium bedding, free minibar, in-room safe, desk

Superior Room, 1 King Bed, Partial Haram Plaza View

  • Sleeps 2

View all photos for Prestige Suite Partial Haram Plaza View, 1 King Bed

Premium bedding, free minibar, in-room safe, desk

Prestige Suite Partial Haram Plaza View, 1 King Bed

  • Sleeps 4

View all photos for Presidential Suite Haram Plaza View, Three Bed Rooms

Premium bedding, free minibar, in-room safe, desk

Presidential Suite Haram Plaza View, Three Bed Rooms

  • Sleeps 6

View all photos for Prestige Suite Twin

Premium bedding, free minibar, in-room safe, desk

Prestige Suite Twin

  • Sleeps 4

View all photos for Prestige Suite Partial Haram Plaza View, Twin Bed

Premium bedding, free minibar, in-room safe, desk

Prestige Suite Partial Haram Plaza View, Twin Bed

  • Sleeps 4

View all photos for Presidential Suite, Three Bed Rooms

Premium bedding, free minibar, in-room safe, desk

Presidential Suite, Three Bed Rooms

  • Sleeps 6

View all photos for Superior Room, Twin Bed, Partial Haram Plaza View

Premium bedding, free minibar, in-room safe, desk

Superior Room, Twin Bed, Partial Haram Plaza View

  • Sleeps 2

View all photos for Family Suite Twin Room

Premium bedding, free minibar, in-room safe, desk

Family Suite Twin Room

  • Sleeps 5

View all photos for Junior Suite

Premium bedding, free minibar, in-room safe, desk

Junior Suite

  • Sleeps 3
Mod logo
Sign in to view eligible discounts and perks. More rewards for more adventures!
Sign inSign up, it's free

About the area

Located in Madinah City Center, a neighbourhood in Madinah, Sofitel Shahd Al Madinah is near the airport and near a train station. The Green Dome and Al-Baqi Cemetery are notable landmarks, and travellers looking to shop may want to visit Madina Mall and Al-Rashid Mega Mall. Prophet's Mosque and Quba Mosque are two other places to visit that come recommended.
Visit our Madinah travel guideOpens in a new window
Map
King Fahad Road, Building 2943, Madinah, 42311

What's nearby

  • Prophet's Mosque - 8 min walk - 0.7 km
  • The Green Dome - 8 min walk - 0.7 km
  • Al-Baqi Cemetery - 8 min walk - 0.7 km
  • Masjid Al Ghamamah - 12 min walk - 1.0 km
  • New Bilal Market - 17 min walk - 1.4 km

Getting around

  • Madinah Station - 14 min drive
  • Madinah (MED-Prince Mohammad Bin Abdulaziz) - 20 min drive

Restaurants

  • ‪Kiffa | كفة - ‬2 min walk
  • ‪Al-Marwa restaurant | مطعم المروة - ‬3 min walk
  • ‪Al Baik - ‬3 min walk
  • ‪Cafe Najd - ‬1 min walk
  • ‪Najd Cafe | مقهى نجد - ‬1 min walk

About this property

Sofitel Shahd Al Madinah

Luxury hotel near The Green Dome
Located close to Prophet's Mosque and Al-Baqi Cemetery, Sofitel Shahd Al Madinah provides a coffee shop/cafe, dry cleaning/laundry services and a health club. Make sure that you enjoy breakfast, lunch and dinner at the two on-site restaurants. Stay connected with free in-room WiFi, and guests can find other amenities, such as a business centre.
You'll also find perks such as:
  • Self-parking (surcharge), a lift and a gift shop
  • A front desk safe, a 24-hour front desk and concierge services
  • Multilingual staff, ATM/banking services and a water dispenser
  • Guest reviews give top marks for the helpful staff and location
Room features
All 469 rooms offer comforts, such as 24-hour room service and premium bedding, as well as thoughtful touches, such as air conditioning and free stocked minibars.
Extra amenities include:
  • LED light bulbs and eco-friendly cleaning products
  • Eco-friendly toiletries, bidets and shower/bath combinations
  • TVs with satellite channels
  • Fridges, free infant beds and electric kettles

Similar properties

Exterior
Madinah Hilton
  • Parking included
  • Free Wi-Fi
  • Restaurant
  • Air-conditioning
8.4 out of 10, Very good, 805 reviews
The price is €306
includes taxes & fees
26 Jan - 27 Jan
Madinah Hilton

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Secured, covered parking on site (SAR 100 per day)
  • Limited on-site self parking

Food and drink

  • 2 restaurants
  • A coffee shop/cafe

Restaurants on site

  • Arabesque
  • Shahd Lounge
  • Ward Al Madinah

Things to do

  • Health club

Family friendly

  • In-room cot
  • In-room refrigerator
  • Laundry facilities

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Gift shop/newsstand
  • Laundry facilities
  • Lockers
  • Luggage storage
  • Safe at front desk
  • Water dispenser

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff

Business services

  • Business centre
  • Conference space
  • Meeting rooms

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift (100 centimetre wide door)
  • Thin carpet in room
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible registration desk (120 centimetre high)
  • Wheelchairs on site

More

  • 1 building
  • 14 floors
  • Annual offsets purchased for at least 10% of carbon footprint
  • At least 80% lighting from LEDs
  • At least 80% of food locally-sourced
  • At least 80% organic food
  • Banquet hall
  • Biodegradable coffee stirrers available
  • Biodegradable drinking straws available
  • Built in 2001
  • Double-glazed windows
  • Humane treatment of captive wild animals
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic soft drink bottles
  • Reusable cups
  • Reusable tableware
  • Smoke-free property
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Free cot
  • Premium bedding

Bathroom

  • Bidet
  • Free toiletries
  • Hair dryer
  • Shampoo
  • Shower/bathtub combination
  • Slippers
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • TV with cable/satellite channels

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Electric kettle
  • Espresso maker
  • Free bottled water
  • Free stocked minibar
  • Paper towels
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Cleaning products are eco-friendly
  • Desk
  • Eco-friendly toiletries
  • Electrical adapters
  • Energy-saving switches in guestrooms
  • Free daily newspapers
  • Iron/ironing board on request
  • LED lighting
  • Phone
  • Safe
  • Water-efficient showers

Policies

Check-in

Check-in start time: 4:00 PM; check-in end time: 10:00 AM
Contactless check-in and check-out are available
Late check-in subject to availability
Late check-in fee for check-in between midnight and 4:00 AM
Minimum check-in age - 18

Check-out

Check-out before noon
Contactless check-out

Special check-in instructions

Front desk staff will greet guests on arrival at the property
The credit card used to book the reservation must be presented by the cardholder at check-in along with matching photo identification, and other arrangements must be coordinated with the property prior to arrival
For any questions, please contact the property using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
1 child, up to the age of 6 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available.
Free cots are available on request at the property

Payment types at the property

Important information

Optional extras

  • Covered self-parking fee: SAR 100 per day
  • Late check-in fee for check-in between midnight and 4:00 AM

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts major credit cards, debit cards and cash
This property reserves the right to pre-authorise the guest's credit card prior to arrival.
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system and a first aid kit
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Property Registration Number 10007643
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

Only Muslims are allowed to enter the holy cities of Mecca and Medina
Local laws may restrict unmarried guests from sharing rooms; guests are responsible for providing proof of marriage, if requested by the property
Couples wishing to share a room must provide proof of marriage
No pets and no service animals are allowed at this property

National rating

This property has received its official star rating from Saudi Ministry of Tourism.

Property is also known as

Al Madina Shaza
Al Shaza
Al Shaza Madina
Shaza Al Madina
Shaza Al Madina Hotel
Shaza Al Madina Hotel Medina
Shaza Al Madina Medina
Shaza Madina
Shaza Al Madina Al Madinah/Medina
Shaza Al Madina Al Madinah/Medina

Frequently asked questions

Is Sofitel Shahd Al Madinah pet-friendly?

No, pets are not allowed at this property.

How much does it cost to stay at Sofitel Shahd Al Madinah?

As of 15 Jan 2026, prices found for a 1-night stay for 2 adults at Sofitel Shahd Al Madinah on 26 Jan 2026 start from €338.73, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

How much is parking at Sofitel Shahd Al Madinah?

Self-parking is available for SAR 100 per day.

What time is check-in at Sofitel Shahd Al Madinah?

Check-in start time: 4:00 PM; check-in end time: 10:00 AM. Late check-in is available from midnight to 4:00 AM for a fee.

What time is check-out at Sofitel Shahd Al Madinah?

Checkout is at noon.

Where is Sofitel Shahd Al Madinah located?

Located in Madinah City Center, this luxury hotel is within a 10-minute walk of The Green Dome, Prophet's Mosque and Al-Baqi Cemetery. Quba Mosque and Qiblatain Mosque are also within 3 mi (5 km).

Have a question?

AI iconBeta

Get instant answers with AI powered search of property information and reviews.

Reviews

Sofitel Shahd Al Madinah Reviews

8.6

Excellent

8.6

Cleanliness

8.6

Amenities

8.6

Staff & service

8.2

Property conditions & facilities
Rating 10 - Excellent. 373 out of 591 reviews
Rating 8 - Good. 102 out of 591 reviews
Rating 6 - Okay. 44 out of 591 reviews
Rating 4 - Poor. 29 out of 591 reviews
Rating 2 - Terrible. 43 out of 591 reviews

Reviews

10/10 Excellent

Amer

Liked: Cleanliness, amenities, property conditions & facilities
I will always stay at the Sofitel. We had a real good time. Perfect location and food is great.
Stayed 5 nights in Jan 2026

8/10 Good

Fatemah

Liked: Cleanliness, staff & service, amenities
The location was convenient, the staff was very friendly and the breakfast was delicious
Stayed 2 nights in Sep 2025

10/10 Excellent

Aqeel

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Breakfast was awesome
Stayed 4 nights in Oct 2025

10/10 Excellent

Mohammed

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very good location, Management are helpful in our needs.
Stayed 3 nights in Aug 2025

10/10 Excellent

ZAHID HUSSAIN

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel. Walking distance to the haram and my restaurants.
Stayed 2 nights in Sep 2025

8/10 Good

Farheen

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The lobby was small and unimpressive. The room was lovely and had excellent toiletries. The breakfast was disappointing. Lots of variety which gives the impression it is plentiful. However the meat pastries were refrigerator cold. No fresh juices, quantity, no quality. Rooms were clean. Staff lovely
Stayed 2 nights in Dec 2025

10/10 Excellent

Naveed

Liked: Cleanliness, amenities, property conditions & facilities
Amazing! Super close to the prophet’s mosque. Friendly and helpful staff. Very close to the shopping and market. I strongly recommend to include breakfast and dinner buffet in your package to enjoy one of the best dining experience.
Stayed 3 nights in Oct 2025

10/10 Excellent

FARRAH

Liked: Cleanliness, staff & service, property conditions & facilities
Saleh at the front desk provided the best customer service experience. Room itself was so clean and comfortable. Food was excellent.
Stayed 1 night in Oct 2025

10/10 Excellent

ziauddin

Liked: Cleanliness, property conditions & facilities
Excellent location great food and friendly environment
Stayed 7 nights in Jun 2025

6/10 Okay

Zainab Iqbal

Liked: Cleanliness
The location is very good, the price I paid for the stay was very expensive and feel it should have been less. Washrooms are outdated compared to the rooms
Stayed 4 nights in Nov 2025

10/10 Excellent

Aliya

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We loved everything about the hotel, the dining was excellent. It was very close to the masjid.
Stayed 4 nights in Aug 2025

10/10 Excellent

Enass

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is very nice hotel next to Haram’s door 338 Elevator was fast, room was modern and well set! Got the half board and it was well worth it chefs were very professional and making very testy food. The pizza/pasta station and the girl meet station was so nice to enjoy with cold drinks, will go again InshaaAllah
Stayed 1 night in Oct 2025

10/10 Excellent

Syed A

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent staff. Had a comfortable stay.
Stayed 3 nights in Jul 2025

10/10 Excellent

Ebrahim

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Excellent Stay

Excellent stay. Comfortable rooms
Stayed 4 nights in Jul 2025

10/10 Excellent

SHAHZADA

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

A pleasant stay in Madinah Munawarra..City of Peac

The hotel location is the best .. u come out and literally walk 1 min and u are in the Masjid... opp is tayabba shopping center & bin daood so no need to go shopping anywhere... food shops all around ...i would not stay anywhere else
Stayed 4 nights in Sep 2025

10/10 Excellent

Mehbub

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
From start to finish everything went according to plan. Being busy in restaurant at breakfast time staff did their best to make sure that you got what you needed. Clean rooms. Jafar from room cleaning was very helpful. Breakfast was good plenty variety. Location of hotel brilliant.
Stayed 5 nights in Sep 2025

10/10 Excellent

Asim

Liked: Cleanliness, amenities, property conditions & facilities
The service was excellent.
Stayed 5 nights in Jun 2025

8/10 Good

Muhammed

Liked: Cleanliness, staff & service, amenities
Great location
Stayed 5 nights in Dec 2024

10/10 Excellent

roofi

Liked: Staff & service, property conditions & facilities
Beautiful property and very comfy rooms. Convenient location for walk to ladies area of Harram.
Stayed 1 night in Apr 2025

10/10 Excellent

Md

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
it is good for family
Stayed 1 night in Apr 2025

8/10 Good

salman

Liked: Cleanliness, staff & service
The location is perfect
Stayed 2 nights in Nov 2024

10/10 Excellent

Sayed

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good location, helpful and friendly staff
Stayed 6 nights in Oct 2024

8/10 Good

Sadia

Liked: Cleanliness, staff & service, amenities
The best location. This hotel is very near the masjid. It took leas than 5 minutes to get to the ladies gate number 25. Amazing breakfast but very busy. The hotel is now dated and in need of an upgrade, you notice this more if you come from a 5 star hotel in Mecca.
Stayed 4 nights in Jul 2025

10/10 Excellent

Haneefah

Liked: Cleanliness, staff & service, amenities
The staff were genial and very helpful. The concierge was top notch, breakfast options were wide and tasty and overall, the closeness to masjid an-nabawwi was everything. It was an amazing stay would definitely recommend.

8/10 Good

Ayesha

Liked: Cleanliness, amenities, property conditions & facilities
I’ve stayed at this hotel several times now, and the biggest advantage continues to be the location. It’s only a few steps from Masjid Nabawi and very close to the women’s entrance, which makes everything so convenient, especially during busy hours. The rooms are clean, the staff is courteous, and overall the service feels warm. The breakfast team was especially kind and attentive. I forgot the name of the gentleman helping us every morning, but he genuinely made the experience better with how accommodating he was. The front desk staff was polite as well. Breakfast itself was good; it could be improved a little, but overall it was enjoyable. The one major issue I’ve had, both during this stay and my previous stay, is the AC in the room. It seems to stay on all day yet never actually cools the room. Maintenance did come and try to fix it, but unfortunately it still didn’t work properly. For the price I paid and the standard this hotel aims for, this is something that really needs to be addressed. Everything else was great, but the AC problem is the main reason I can’t give a higher rating until it’s resolved.
Stayed 2 nights in Nov 2025