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"Overall a great hotel let down by a couple of minor points in the spa gym. I couldn't find a single locker door that would lock and the water was off while work was being done on the system. Listening to some local people chatting amongst themselves, this doesn't sound unusual. The pool and the sauna, however, were fabulous."

"If you don’t want to stay up till early hours of the morning, best to book somewhere else. We paid a high amount for the room to find we was above the bar with music playing till early hours of the morning."

"Check-in was simple, parking only £5 for the night, found our room on the second floor, overlooking the road. Room was spacious, clean and tidy, it was quiet warm in the room. Slept ok until the road noise kicked in and the collection of bins full of bottles from the nearby bars. "

"Very happy with my stay. Really good refreshments available, well equipped and comfortable room, nice and warm. Just one thing - the pillow slips looked dreadful, I had to check they were actually covers. "

"Lovely hotel. Room was small but comfortable. Only negative is that the room was cold when we arrived. It took the plug in radiator a few hours to warm up"

"Very helpful, polite and accommodating staff. Clean and comfortable."

"Clean room, comfortable bed, easy self check-in and a kettle and tea /coffee were appreciated. The room was small (don’t bring too much luggage) and the shower head bracket was broken but for what I paid I was very happy with the value and standard of the room."

"Clean room with a comfortable and a good shower "

"Unfortunately if you book a room through anyone other than the hotel then the spa facilities cost extra and the availability of the sessions in the spa are limited to 12 people at a time and are usually booked days in advance. To be charged extra for the spa after booking into a hotel advertised as hotel and spa, I was quite shocked. They will also charge extra for a towel and significantly extra for a robe. The rooms aren’t services unless requested, which we didn’t read until our second evening after wondering why the room hadn’t been serviced. If you wanted extra coffee and tea, it is an additional £5 per tray… the rooms are cramped in tightly and there is no telephone in the room so if you have any queries, then you have to walk a long way to find help. Such a shame as the location was great and the lady on the reception was very friendly but it is way too expensive for what you get here, I would advise to look elsewhere. "