Terrace One-Bedroom Apartment | Terrace/patio
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Reviews of Healesville Apartments

4 out of 5
Healesville Apartments
18 Symons Street, Healesville, VIC

Reviews

9.6

Exceptional

Rating 10 - Excellent. 192 out of 247 reviews" "
Rating 8 - Good. 50 out of 247 reviews" "
Rating 6 - Okay. 4 out of 247 reviews" "
Rating 4 - Poor. 1 out of 247 reviews" "
Rating 2 - Terrible. 0 out of 247 reviews" "

9.6/10

Cleanliness

9.4/10

Staff & service

9.2/10

Amenities

9.2/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

10/10 Excellent

Lisa, Kirkland

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
We loved the location and space for two people. There are two wash rooms (one with a tub and the other with a shower). There is one toilet room, which worked fine for us but to be aware of if you have a larger group. The kitchen was well stocked and Gaylene our host even left us a fresh loaf of bread from the local bakery and some jams and butter. The bed was comfortable, there was a washer and dryer. For the price I am giving it 5 starts, we have stayed in a few more updated motels for the same price range but over all, this was a fantastic value for the great location.
Stayed 2 nights in Mar 2024

10/10 Excellent

CAROL

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
They went out of their way to make you welcome . Extra provisions left which is really a nice touch.
Stayed 3 nights in Feb 2024
Response from Gaylene on 25 Feb 2024
Hi Carol,I am glad you enjoyed your stay and I appreciate you leaving the apartment clean and tidy.Kind Regards,Gaylene

10/10 Excellent

paul

Liked: Cleanliness, room comfort
Big apartment in fantastic location
A lovely oversized two bedroom apartment in a great spot. We stayed in the fig tree apartment. A great space. Perfect for two couples or a small family. Would stay again for sure
Stayed 2 nights in Dec 2023
Response from Gaylene on 25 Feb 2024
Hi Paul,I am pleased you enjoyed your stay and appreciate you taking the time to leave your kind feedback. Kind Regards,Gaylene

10/10 Excellent

Marc

Liked: Cleanliness, room comfort
Relax in peace and comfort
The two night stay was a birthday gift for my wife. The venue was very comfortable, clean and close to shops and eateries. Gaylene, the owner couldn't have been more helpful and accomodating to our needs. We have no hesitation in recommending this lovely place set amongst the trees.
Stayed 2 nights in Oct 2023
Response from Gaylene on 12 Nov 2023
Hi Marc,I am glad you enjoyed your stay. I appreciate you taking the time to leave your lovely feedback.Kind Regards,Gaylene

10/10 Excellent

HARDY

Stayed 1 night in Oct 2023
Response from Gaylene on 2 Nov 2023
Thank you Hardy

10/10 Excellent

Terri

Stayed 1 night in Oct 2023
Response from Gaylene on 22 Oct 2023
Hi TerriSo glad you enjoyed your stay and look forward to you staying again in the future.Kind regards,Gaylene

10/10 Excellent

Lynne

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Easy to get around the town. Property exactly as described
Stayed 2 nights in Sep 2023
Response from Gaylene on 16 Sept 2023
Hi Lynne,I am glad you enjoyed your stay and I appreciate you taking the time to leave feedback.Kind Regards,Gaylene

10/10 Excellent

Justin

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Loved this place with beautiful views, clean and very cosy. Would recommend when staying in Healesville
Stayed 2 nights in Aug 2023
Response from Gaylene on 17 Aug 2023
Hi JustinI am glad you enjoyed your stay in the Treetops apartment. Thankyou for taking the time to leave your feedback.Kind Regards,Gaylene

10/10 Excellent

Michelle

Liked: Cleanliness, property conditions & facilities
Stayed 2 nights in Jul 2023
Response from Gaylene on 1 Aug 2023
Hi Michelle,I am glad you enjoyed your stay in the Terrace Apartment. Thank you for leaving your score.Gaylene

10/10 Excellent

Lisa

Stayed 1 night in Jun 2023
Response from Gaylene on 1 Aug 2023
Hi Lisa,I am pleased you enjoyed your stay.Thank youGaylene

10/10 Excellent

Joshua

Liked: Cleanliness, amenities, property conditions & facilities
Great property with everything needed.
Stayed 1 night in May 2023
Response from Gaylene on 3 Jun 2023
Hi Josh,I am glad you enjoyed your stay and I appreciate you taking the time to leave feedback.Kind Regards,Gaylene

10/10 Excellent

Rachael

Liked: Cleanliness, room comfort
Very convenient & efficient apartment
Treetops is a very cute apartment and the terrace opens up to a lovely treetop view. Very comfortable apartment with all that you would need like laundry facilities, kitchen facilities, spa bath, two outdoor areas. A cute touch with complimentary fresh bread from local bakery and condiments. A few mins walk to downtown Healesville. I would definitely stay here again! 👍
Stayed 1 night in Apr 2023
Response from Gaylene on 2 May 2023
Hi RachelI am glad you enjoyed the Treetops apartment. Thank you for your detail feedback and hopefully you will get to stay again in the future.Kind Regards,Gaylene

10/10 Excellent

Ross

Travelled with family and small children
Liked: Cleanliness, amenities, property conditions & facilities
Quiet location, great size apartment . Great communication from owners
Response from Gaylene on 2 May 2023
Hi Ross,Thank you for taking the time to leave your kind feedback.Gaylene

10/10 Excellent

Devis

Liked: Cleanliness, amenities, property conditions & facilities
Nice stay and beautiful surroundings
Stayed 1 night in Apr 2023
Response from Gaylene on 2 May 2023
Hi Devis,I am glad you enjoyed your stay at Healesville Apts and appreciated the beautiful Healesville township.Kind Regards,Gaylene

10/10 Excellent

Sue

Liked: Cleanliness, property conditions & facilities
Treetops was absolutely gorgeous. Old property but has all you need. Communication from owner 10/10.
Stayed 1 night in Mar 2023
Response from Gaylene on 22 Mar 2023
Hi Sue,I am glad you enjoyed your stay in the Treetops apartment. Hopefully see you back in the future.Kind Regards,Gaylene

10/10 Excellent

Antony

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Very well presented property. Great location. Great views. Very comfortable with very good facilities. Shower in bath was slightly difficult
Stayed 3 nights in Mar 2023
Response from Gaylene on 22 Mar 2023
Hi Antony and Jane,I am glad you enjoyed your stay and I appreciate you taking the time to leave your kind feedback.Kind Regards,Gaylene

10/10 Excellent

Diane

Stayed 1 night in Feb 2023
Response from Gaylene on 21 Feb 2023
Hi Diane,I am pleased you enjoyed you stay in the Treetops apartment.Kind Regards,Gaylene

8/10 Good

Lyn

Stayed 2 nights in Feb 2023
Response from Gaylene on 22 Mar 2023
Hi Lyn,Thank you for leaving your score.Kind Regards,Gaylene

10/10 Excellent

Michael

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Great place to stay right near the heart of town. Very welcoming and homely feel. Will definitely stay again!
Stayed 1 night in Jan 2023
Response from Gaylene on 30 Jan 2023
Hi Michael,I am glad you enjoyed your stay and hopefully see you back again in the future.Kind Regards,Gaylene

10/10 Excellent

Lex

Liked: Cleanliness, room comfort
Slice of paradise
Terrific accommodation in very quiet location. Amazing views and 5 minute walk to the main shopping/cafe/restaurants
Stayed 1 night in Jan 2023
Response from Gaylene on 30 Jan 2023
Hi Lex,I am pleased you enjoyed your stay and thank you for taking the time to leave your kind feedback.Gaylene

8/10 Good

Chester

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
This is a great place to stay in Healesville. I've been there before and liked it. It's away from the centre of town, quiet, with lots of trees and vegetation. The apartments are large and well maintained. They have laundry facilities, a kitchen, and a living room, so you can spread out.
Response from Gaylene on 30 Jan 2023
Hi Chester,I am pleased your enjoyed stay once again and hopefully return in the future.Kind regardsGaylene

10/10 Excellent

Belinda

Liked: Cleanliness, amenities, property conditions & facilities
This is a lovely apartment with everything you could want to be comfortable and have a truly relaxing stay. The private garden is a wonderful, spacious and quiet retreat, and I loved the walks around hilly streets with the mountains close by. Obviously this apartment is very close to the main street, and a short drive to some wonderful aspects of Healesville and the Yarra Valley
Stayed 3 nights in Jan 2023
Response from Gaylene on 30 Jan 2023
Dear Belinda,I am pleased you enjoyed your stay at Healesville Apartments and Healesville itself.Kind Regards,Gaylene

8/10 Good

Verified traveller

Travelled with group
Liked: Cleanliness, room comfort
Room with a view
Very comfortable and clean apartment. The garage was very difficult to get to due to steep drive and overhanging trees, gave up in the end as our van wouldn’t fit in. Air conditioner worked very well on a hot hot day. Breakfast supplies were greatly appreciated!
Stayed 1 night in Dec 2022
Response from Gaylene on 30 Jan 2023
Dear AnonymousI am glad you enjoyed your stay in the Figtree apartment and appreciated the complimentary breakfast.Kind Regards,Gaylene

10/10 Excellent

Liz

8/10 Good

Michael

Liked: Cleanliness, amenities, property conditions & facilities
Treetop apartment is quiet, eclectic space one street back from Healsville’s Main Street. We stayed on a cold wet weekend and (once we sorted the heater) enjoyed a cozy, comfortable 2 nights. With the Main Street just minutes walk with cafes, pubs and shops, this was a great place to stay. We would stay here again.
Stayed 2 nights in Jun 2022
Response from Gaylene on 11 Jun 2022
Hi Michael, I am glad you enjoyed your stay in the Treetops apartment. Thank you for taking the time to leave your informative feedback. Kind Regards, Gaylene

10/10 Excellent

Graham, Bibra Lake

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Great location. Comfortable accommodation. Appreciated the breakfast hamper on arrival.
Stayed 4 nights in May 2022
Response from Gaylene on 25 May 2022
Hi Graham, I am glad you enjoyed your stay in the Figtree apartment. I appreciate you taking the time to leave your kind feedback. Thanks, Gaylene

10/10 Excellent

Finny

Travelled with family and small children
Liked: Cleanliness, amenities, property conditions & facilities
We enjoyed all the little touches that made our stay comfortable and cosy such as fresh local bread and orange juice provided and robes to lounge in. A great location - you can walk to the Main Street to enjoy all it has to offer.
Stayed 1 night in May 2022
Response from Gaylene on 13 May 2022
Hi Finny, I am glad you enjoyed your stay. Thank you for taking the time to leave your kind review. Kind Regards, Gaylene

10/10 Excellent

John

Travelled with pets, Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Wonderfully positioned apartments, quiet but with easy access to the main street. The apartment was clean and comfortable and so helpful to be able to bring our dog. We certainly hope to come again.
Stayed 3 nights in Apr 2022
Response from Gaylene on 16 Apr 2022
Hi John, I am glad you enjoyed your stay. Thank you for taking the time to leave your kind feedback. Hope to accommodate you again in the future. Kind Regards, Gaylene

10/10 Excellent

Julie

Liked: Cleanliness, room comfort
Great location, great accommodation
Beautiful apartment with everything you need for a wonderful getaway.
Stayed 2 nights in Feb 2022
Response from Gaylene on 6 Mar 2022
Hi Julie, I am glad you enjoyed your stay and appreciate you taking the time to leave your kind feedback. Thanks, Gaylene

10/10 Excellent

Glynis

Liked: Cleanliness, room comfort
Stayed 1 night in Nov 2021
Response from Gaylene on 3 Dec 2021
Hi Glynis, Thankyou for taking the time to leave your score. Kind Regards, Gaylene

10/10 Excellent

Elton

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Was very comfortable, cosy and tasteful
Stayed 1 night in Oct 2021
Response from Gaylene on 31 Oct 2021
Hi Elton, I am glad you enjoyed your stay and appreciate you taking the time to leave feedback. Kind Regards, Gaylene

10/10 Excellent

Jannine

Travelled with group
Liked: Cleanliness, room comfort
A treat!
Great stay at Healesville Apartments. We loved: Spacious, generous with breakfast provisions, beautiful views, quiet surrounds, walking distance to shops, excellent communications, clean spaces, VERY comfortable beds, fast wifi. Feedback: dining room window really dirty - view impacted; some dog poo still in yard from previous tennant; bed in bedroom next to lounge would have been perfect facing mountains outside large window. We would no doubt stay again.
Stayed 2 nights in May 2021
Response from Gaylene on 10 May 2021
Hi Jannine, I am glad you enjoyed your stay and I appreciate you taking the time to leave feedback. I apologise for another guest allowing their dog to wander around your apartment which is not a dog friendly apartment and why we don't check the back yard but may need to in the future. Looking forward to you staying in the future. Kind Regards, Gaylene

10/10 Excellent

Sue

Liked: Cleanliness, room comfort
Perfect location, tastefully decorated and wonderful little touches! Will definitely go back!
Stayed 2 nights in Apr 2021
Response from Gaylene on 4 May 2021
Hi Sue, I am glad you enjoyed your stay. Thank you for leaving your positive feedback and look forward to you returning again. Kind Regards, Gaylene

8/10 Good

Sandra

Business traveller
Liked: Cleanliness, room comfort
Enjoyable stay with a beautiful outlook.
Stayed 1 night in Mar 2021
Response from Gaylene on 6 Apr 2021
Hi Sandra, I am glad you enjoyed your stay and the views. Kind Regards, Gaylene

10/10 Excellent

melinda

Business traveller
Liked: Cleanliness, room comfort
A haven for serenity.
beautiful well appointed apartment. Enjoyed a 3 night stay here. The bed was super comfortable and it was so nice having the extra space with kitchen, lounge and balcony area. Fresh juice, milk and bread provided which was nice. i took advantage of the spa, so relaxing. Really enjoyed the decor of Japanese theme in the Tree Tops Apartment. The furniture was gorgeous, I felt I had found a bargain so close tot he main street too. The balcony provided a great view of the surrounding hills and area. I wouldn't stay anywhere else knowing this place is here for my next visit. Perfect stay.
Stayed 3 nights in Mar 2021
Response from Gaylene on 6 Apr 2021
Hi Melinda, What can I say:) I am so pleased you enjoyed your stay in the Treetops apartment. I really appreciate you taking the time to leave your very informative feedback. Looking forward to you staying again in the future. Kind Regards, Gaylene

8/10 Good

Verified traveller

Liked: Cleanliness, amenities, property conditions & facilities
Stayed 1 night in Feb 2021
Response from Gaylene on 25 Feb 2021
Thank you

10/10 Excellent

Lachie

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Beautiful apartments, 3 minute walk to main Street
Stayed 1 night in Jan 2021
Response from Gaylene on 28 Jan 2021
Hi Lachie, I am glad you enjoyed your stay and appreciate you taking the time to leave feedback. Kind Regards, Gaylene

10/10 Excellent

Verified traveller

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Very well equipped kitchen, everything we needed to cook a meal, brekky goodies included (bakery bread, orange juice, milk, cereal etc) a beautiful deck to sit outside and enjoy platters & drinks, an indoor spa to relax in, tv and Netflix, didn’t have to leave the apartment at all it had everything required for a relaxing stay. Owner is lovely and has excellent communication. Will stay here again :)
Stayed 3 nights in Dec 2020
Response from Gaylene on 31 Dec 2020
Dear Anonymous I am pleased you enjoyed your stay. I appreciate you taking the time to leave your kind feedback. Kind Reagrds, Gaylene

10/10 Excellent

Julia, Melbourne

Travelled with group
Liked: Cleanliness, amenities
Very warm and homely decor with everything provided that you could want. The layout was really lovely with the 2 bedrooms in the garden apartment at opposite ends to give maximum privacy. I made a stuff up with the booking dates and management was really understanding and accommodating and fixed it all up. The room even had an unexpected breakfast hamper which was lovely and best of all real coffee with a plunger.
Stayed 1 night in Mar 2020
Response from Gaylene on 7 Mar 2020
Dear Julia, Thank you for taking the time to leave such detailed and complimentary feedback. I am so pleased you enjoyed your short stay and look forward to accommodating you again in the future. Kind Regards, Gaylene

10/10 Excellent

Lauren

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Feb 2020
Response from Gaylene on 27 Feb 2020
Dear Lauren, I am so glad you enjoyed your stay and look forward to accommodating you again in the future. Kind Regards, Gaylene

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Jan 2020
Response from Gaylene on 14 Jan 2020
Dear Anonymous, I am pleased you enjoyed your stay. Kind Regards, Gaylene

8/10 Good

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very well equipped with everything you’d need. Very hot day of arrival. Would have been nice if A/C was on. Otherwise very good.
Stayed 1 night in Dec 2019
Response from Gaylene on 8 Jan 2020
Dear Anonymous, Glad you enjoyed your stay and thank you for your feedback. Kind Regards, Gaylene

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful property and apartment located just a couple of blocks from downtown. The apartment was spacious, clean, and stocked with everything you would need for a comfortable stay. Best overnight lodging we have had since arriving in Australia.
Stayed 1 night in Dec 2019
Response from Gaylene on 12 Dec 2019
Dear Anonymous Thank you for taking the time to leave your kind and informative feedback. I am so pleased you enjoyed your short stay with us. Kind Regards, Gaylene

10/10 Excellent

Kirsten

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Beautiful, convenient location. The apartment was spacious, clean and comfortable.
Stayed 1 night in Nov 2019
Response from Gaylene on 5 Dec 2019
Dear Kirsten, I am glad you enjoyed your stay and hopefully you will stay again in the future. Kind Regards, Gaylene

10/10 Excellent

Kerri

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Lovely Healesville
Very comfortable & spacious. Close to town & walkable distance to Gin distilleries, pubs, restaurants & shops.
Stayed 2 nights in Nov 2019
Response from Gaylene on 4 Dec 2019
Dear Kerri I am pleased you enjoyed your stay at the apartment and Healesville. Looking forward to your return visit. Kind Regards, Gaylene

10/10 Excellent

Verified traveller

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Very nice free breakfast supplies enough for 2 people for 2 days. Dishwasher — and kitchen well-stocked with utensils and equipment Very close to downtown shopping area (easily walkable). Very spacious. Very good lighting. Beautiful garden landscaping and tree with birds. Nice terrace.
Stayed 2 nights in Nov 2019
Response from Gaylene on 19 Nov 2019
Dear Anonymous I am pleased you enjoyed your stay. Thank you for taking the time to leave such detailed feedback. Kind Regards, Gaylene

10/10 Excellent

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The quality of the accommodation and the location.
Stayed 3 nights in Oct 2019
Response from Gaylene on 5 Nov 2019
Dear Anonymous I am glad you enjoyed your stay and I appreciate you taking the time to leave your kind feedback. Kind regards, Gaylene

8/10 Good

Verified traveller

Liked: Cleanliness, amenities, property conditions & facilities
Quaint stay in the centre of Healesville. Close to the centre and easily found. Spacious apartment but slightly dated. Easy accomodate for a short stay.
Stayed 1 night in Oct 2019
Response from Gaylene on 27 Oct 2019
Dear Anonymous Thank you for taking the time to leave your feedback. Kind Regards, Gaylene

8/10 Good

Chris

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2019
Response from Gaylene on 15 Oct 2019
Dear Chris, Thank you for staying with us. Kind Regards, Gaylene

10/10 Excellent

Verified traveller

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
The position of property was close to the action( all amenities nearby. Apartment is fully stocked with all that is needed for a comfortable stay.
Stayed 2 nights in Oct 2019
Response from Gaylene on 15 Oct 2019
Dear Anonymous I am pleased you enjoyed your stay and appreciate you taking the time to leave feedback. Kind Regards, Gaylene