Thank you for your kind words! We're delighted to hear that you enjoyed our location and amenities. We hope to have the pleasure of welcoming you back soon for another wonderful experience.Jason BurnettGeneral ManagerInterContinental Sorrento

Thank you for your feedback! We're glad to hear that you found our staff helpful, enjoyed the great view, and appreciated the tasty breakfasts. We'll take note of your comment about the daily cleaning of rooms and work on improving the efficiency. If you have any further suggestions or concerns, please don't hesitate to let us know. We look forward to welcoming you back for another enjoyable stay.Jason BurnettGeneral ManagerInterContinental Sorrento

Dear Guest,Thank you for choosing to stay at our luxury hotel and for taking the time to share your experience with us. We are delighted to hear that you found our attention to detail exceptional and that our staff were friendly and helpful throughout your stay.It is our goal to provide every guest with a memorable experience, and we are thrilled that you loved your one-night stay with us. Should your travels bring you back to the area, we would be honoured to welcome you again for another exceptional experience.Warm regards,Jason BurnettGeneral ManagerInterContinental Sorrento

Dear Guest,Thank you for your wonderful review! We're thrilled to hear that you enjoyed your stay at InterContinental Sorrento and that you found the hotel to be really nice with beautiful decor and views. We're glad you appreciated the amenities, including the swimming pool and dining options, as well as our indoor Nordic spa style.Your feedback is greatly appreciated, and we hope to welcome you back for another enjoyable stay in the future!Warm regards,Jason BurnettGeneral ManagerInterContinental Sorrento

Dear Guest,Thank you for your rating! We appreciate your feedback and are glad to hear that you had a positive experience during your stay at InterContinental Sorrento. If there's anything specific we can improve to make your next visit even better, please feel free to let us know. We hope to welcome you back soon!Best regards,Jason BurnettGeneral ManagerInterContinental Sorrento

Dear Guest,Thank you for your rating! We appreciate your feedback and are glad to hear that you had a positive experience during your stay at InterContinental Sorrento. If there's anything specific we can improve to make your next visit even better, please feel free to let us know. We hope to welcome you back soon!Best regards,Jason BurnettGeneral ManagerInterContinental Sorrento

Dear Guest,Thank you for sharing your feedback and rating your experience. We appreciate your input. If there are specific areas where we can improve and enhance your experience in the future, please feel free to let us know. We value your insights and hope to welcome you back for an even better stay.Warm regards,Jason BurnettGeneral ManagerInterContinental Sorrento

Dear Guest,Thank you for choosing InterContinental Sorrento and taking the time to share your feedback. We appreciate your rating and would love to hear more about your experience to better understand how we can enhance our services.If there are specific areas where we can improve or if there were any aspects of your stay that fell short of expectations, please feel free to provide additional details. Your insights are valuable to us, and we are committed to continually elevating our guest experience.We hope to have the opportunity to welcome you back and make your next stay even more enjoyable.Warm regards,Jason BurnettGeneral ManagerInterContinental Sorrento

Dear Guest,Thank you for your positive feedback! We're delighted to hear that you enjoyed the modern and quiet ambiance, as well as the 5-star feel and views.We appreciate your kind words and hope to welcome you back for another exceptional experience at InterContinental Sorrento.Warm regards,Jason BurnettGeneral ManagerInterContinental Sorrento

Dear Guest,Thank you for taking the time to share your perfect 5/5 rating for InterContinental Sorrento. We are thrilled to know that you had an excellent experience during your stay.Your feedback is truly appreciated, and we look forward to welcoming you back for another exceptional stay in the future.Best regards,Jason BurnettGeneral ManagerInterContinental Sorrento

Dear Guest,Thank you for taking the time to share your feedback. We appreciate your positive comments about the breakfast, staff, and comfort of the bed.We apologize for any inconvenience you experienced with the size of the room and the design of the toilet door. Your feedback is valuable, and we will certainly take it into consideration as we aim to enhance our guests' experiences.We hope to have the opportunity to welcome you back and provide you with an improved stay.Warm regards,Jason BurnettGeneral ManagerInterContinental Sorrento

Dear Guest,Thank you for taking the time to share your review and for rating InterContinental Sorrento with 4 stars. We appreciate your feedback and would love to hear more about your experience. If there are specific details you'd like to share or if there's anything we can do to enhance your next visit, please feel free to reach out.We value your patronage and hope to welcome you back for another positive experience in the future.Best regards,Jason BurnettGeneral ManagerInterContinental Sorrento

Dear Guest,We're truly sorry to hear that your experience fell short of expectations. We value your feedback and would like to understand more about your concerns. Please feel free to contact our hotel directly so we can address your specific issues and work towards a resolution.Warm regards,Jason BurnettGeneral ManagerInterContinental Sorrento

Dear Valued Guest,Thank you for choosing to celebrate your 20th-year anniversary at InterContinental Sorrento, and for sharing your wonderful feedback with us. We're thrilled to hear that your stay with us stands out as one of the best among the resorts and hotels you've visited.It's heartwarming to know that our staff's prompt and friendly service made your experience special, and we're delighted that we could contribute to your celebration by providing a bottle of wine. Your love for our place is truly appreciated, and we look forward to welcoming you back for many more memorable occasions in the future.If you ever need assistance with any future bookings or have any special requests, please don't hesitate to reach out to us. We're here to ensure your future stays are just as wonderful as this one.Warm regards,Jason BurnettGeneral ManagerInterContinental Sorrento

Dear Guest,Thank you for choosing InterContinental Sorrento for your mini honeymoon, and for taking the time to share your lovely feedback.We're delighted to hear that you had a beautiful stay and enjoyed the luxurious rooms, complimentary mini-bar, and our spectacular pool area. It's wonderful to know that we could contribute to making your special occasion memorable.Your kind words are greatly appreciated, and we look forward to the pleasure of welcoming you back for more memorable experiences in the future.Warm regards,Jason BurnettGeneral ManagerInterContinental Sorrento

Dear Guest,Thank you for choosing InterContinental Sorrento for your stay, and for taking the time to share your lovely feedback. It's wonderful to know that we could contribute to making your getaway memorable.Your review is greatly appreciated, and we look forward to the pleasure of welcoming you back for more memorable experiences in the future.Warm regards,Jason BurnettGeneral ManagerInterContinental Sorrento

Dear Guest,Thank you for choosing InterContinental Sorrento for your stay, and for taking the time to share your lovely feedback. It's wonderful to know that we could contribute to making your getaway memorable.Your review is greatly appreciated, and we look forward to the pleasure of welcoming you back for more memorable experiences in the future.Warm regards,Jason BurnettGeneral ManagerInterContinental Sorrento

Dear Guest,Thank you for sharing your perfect 5/5 rating for InterContinental Sorrento. We're delighted to hear that you found our hotel to be clean and tidy.We appreciate your positive feedback and look forward to the opportunity to host you again in the future.Warm regards,Jason BurnettGeneral ManagerInterContinental Sorrento

Thank you for your kind words! We're thrilled to hear that you received amazing customer service during your stay. Our team takes great pride in ensuring our guests have a wonderful experience. If you have any additional feedback or if there's anything specific you'd like to share about your visit, please feel free to let us know. We look forward to welcoming you back to InterContinental Sorrento in the future.Best regards,Jason BurnettGeneral ManagerInterContinental Sorrento

Thank you for your fantastic review! We're thrilled to hear that your experience at InterContinental Sorrento was a perfect 10 out of 10. Providing exceptional service and creating memorable moments for our guests is our top priority, and we're delighted to know that we succeeded in doing so during your stay.If you have any additional feedback or specific highlights you'd like to share, please feel free to let us know. We look forward to welcoming you back for another outstanding experience in the future.Warm regards,Jason BurnettGeneral ManagerInterContinental Sorrento

Thank you for sharing your recent experience at InterContinental Sorrento. We value your feedback as it helps us enhance our services and provide the best possible guest experience.We apologise for the issues you encountered during your stay. We received your complaint regarding the noise, and our team promptly reached out to the room in question to address this matter and ensure a peaceful environment for all guests.Regarding breakfast, included in each of our room types is à la carte breakfast as specified on our website. However, we acknowledge that you experienced delays in seating, and we have raised your comments with restaurant teams who are working to streamline breakfast service to minimise wait times.We genuinely appreciate your feedback and hope that you will consider staying with us again in the future, allowing us the opportunity to provide you with a much-improved experience.Warm regards,Jason BurnettGeneral ManagerInterContinental Sorrento

Thank you for sharing your feedback regarding your recent stay at InterContinental Sorrento. We are thrilled to hear that you had a great stay and that you found our staff welcoming, our rooms fresh and clean, and your dining experience excellent.We are pleased that you enjoyed the complementary breakfast, in-room bar, and car parking amenities that we offer. It's our goal to provide our guests with a memorable and comfortable experience.Your positive comments are greatly appreciated, and we hope to have the pleasure of welcoming you back to InterContinental Sorrento in the near future. If you have any special requests for your next visit, please don't hesitate to let us know.Warm regards,Jason BurnettGeneral ManagerInterContinental Sorrento

Thank you for sharing your exceptional rating of 10/10 for your recent experience at InterContinental Sorrento!We're absolutely delighted to learn that your stay with us met and exceeded your expectations. Our team works tirelessly to provide our guests with the finest services and an unforgettable experience, and it's rewarding to know that we hit the mark during your visit.Should you have any specific highlights or aspects of your stay that you'd like to share, or if there are any suggestions you'd like to provide for future visits, please don't hesitate to reach out. Your feedback is invaluable in helping us maintain our high standards.We appreciate your support and hope to have the privilege of welcoming you back for another outstanding stay at InterContinental Sorrento. Should you need any assistance or wish to make future reservations, please feel free to contact us directly.Warm regards,Jason BurnettGeneral ManagerInterContinental Sorrento

Thank you for taking the time to share your feedback about your recent stay at InterContinental Sorrento.We're delighted to hear that you appreciated our renovation efforts and enjoyed the amenities we offer. Our team works diligently to create a welcoming and comfortable environment for our guests, and it's wonderful to know that you had a lovely stay.If you ever have additional comments or suggestions for us, please feel free to share. We value your input as we continually strive to enhance our guests' experiences.We look forward to the pleasure of welcoming you back in the future. Should you have any questions or need assistance with future reservations, please don't hesitate to contact us directly.Warm regards,Jason BurnettGeneral ManagerInterContinental Sorrento

Thank you for taking the time to share your feedback following your recent stay at InterContinental Sorrento. We greatly appreciate your comments and apologise for any inconveniences you experienced during your visit.We are pleased to hear that you found our staff to be wonderful and welcoming, providing you with informative service. However, we truely regret to learn about the discomfort you encountered in your room, particularly with the bed and the view. Your comments regarding the noise from the delivery trucks and speeding cars are well noted, and we understand the importance of a peaceful and restful stay.We are also grateful for your feedback regarding breakfast service, and we apologise for any delays you experienced. We will certainly address this with the restaurant team to ensure a smoother dining experience for our guests.We genuinely value your insights as they help us continually improve the guest experience. If your travels bring you back to Sorrento, we would appreciate the opportunity to make it up to you with a more comfortable and enjoyable stay. Please feel free to contact us directly, and we will be more than happy to assist with any future reservations.Thank you for choosing InterContinental Sorrento, and we hope to have the pleasure of welcoming you back in the future.

Dear guest,Thank you for sharing your feedback and rating us 4 out of 5 stars. We appreciate your input and are sorry to hear about the condition of your bed.As a newly established hotel, we strive to provide the best possible experience for our guests. We would like to delve deeper into your feedback to ensure that your concerns are addressed and that no one else encounters a similar experience.Please consider reaching out to our team so that we can discuss your stay in more detail and find out which room you encountered this issue. Your insights are valuable as we continuously work to enhance our guests' experiences.Thank you for choosing us, and we hope to have the opportunity to make your next stay more comfortable and enjoyable.Warm regards,Jason BurnettGeneral Manager

Dear valued guest,Thank you for your feedback and for choosing to stay with us. We're pleased to hear that you had a positive experience during your stay, scoring us an 8 out of 10.If there are any specific areas you think we could improve upon or if you have any additional comments to share, please feel free to let us know. Your input is valuable to us as we continuously strive to enhance our guests' experiences.We hope to have the pleasure of welcoming you back in the future for an even better stay.Warm regards,Jason BurnettGeneral Manager

Dear guest,Thank you so much for sharing your experience! I'm thrilled to hear that you had a great stay with us.It's wonderful to know that our staff left a positive impression on you and that you enjoyed the new renovations. I'm glad the bathhouse experience added to your enjoyment.We can't wait to have you back for another fantastic stay. If you have any preferences or special requests for your next visit, please don't hesitate to let us know. We're here to ensure your next stay is just as wonderful.Warm regards,Jason BurnettGeneral Manager

Dear guest,Thank you for bringing this to our attention. We apologise for any inconvenience you experienced with the balcony door. Your comfort is our priority, and we take your feedback seriously.If you have any further details or would like to discuss this matter in more detail, please feel free to contact us directly. We want to ensure that any issues are promptly addressed to enhance your future stay with us.Thank you for choosing us, and we hope to have the opportunity to welcome you back for a more seamless experience.Warm regards,Jason BurnettGeneral Manager

Dear valued guest,Thank you for your outstanding 5 out of 5 review! We truly appreciate your positive feedback and are thrilled to know that you had an exceptional experience with us. Your satisfaction is our top priority, and we're glad that we met and exceeded your expectations. If there's anything else we can do to make your future visits even more enjoyable, please let us know. We look forward to welcoming you back for another wonderful stay.Best regards,Rebecca MoumniDirector of Rooms

Thank you for sharing your feedback with us. We apologize for not meeting your expectations during your stay. Your satisfaction is of utmost importance to us, and we regret any inconveniences or issues you may have encountered.We would greatly appreciate the opportunity to discuss your concerns further and address any specific issues you experienced. Please feel free to contact us directly so we can better understand your feedback and work towards making improvements for future guests.We value your input and hope to have the chance to make amends and provide you with a better experience in the future.Best regards,Rebecca MoumniDirector of Rooms

Dear guest,Thank you for choosing our hotel and sharing your feedback. We're pleased to hear that our central location in the heart of Sorrento was convenient for you, and that you found our staff to be friendly and welcoming. We appreciate your positive comments about our facility's amenities and the lunch and dinner options available.We apologise if the breakfast experience did not meet your expectations. Your feedback regarding the limited choice and quality will be taken into consideration as we continuously improve our offerings. We understand that there may be alternative dining options nearby that better suit your preferences.Thank you for overall considering your experience with us as good. We value your feedback and appreciate your input. If there's anything else you'd like to discuss or any further details you'd like to provide, please feel free to reach out to our hotel directly. We hope to have the opportunity to welcome you back for an even better experience in the future.Best regards,Rebecca MoumniDirector of Rooms

Dear Valued Guest,Thank you for choosing to stay with us at InterContinental Sorrento Mornington Peninsula,Thank you for taking the time to share your feedback with us. We're thrilled to hear that you had a wonderful stay with us, and we hope to welcome you back for another memorable experience soon. Warm regardsBenjamin SimonsHousekeeping Manger

Dear Valued Guest,Thank you for choosing to stay with us at InterContinental Sorrento Mornington Peninsula,Thank you for taking the time to share your feedback with us. We're thrilled to hear that you had a wonderful stay with us, and we hope to welcome you back for another memorable experience soon. Warm regardsBenjamin SimonsHousekeeping Manger

Dear valued guest,We are sorry to hear that your recent stay at our hotel did not meet your expectations. We apologise for any inconvenience or disappointment caused, and we take your feedback seriously as we are committed to providing our guests with the best possible experience.We appreciate your comments regarding the room and the breakfast selection. We apologise if the choices did not meet your expectations, and we will certainly take your feedback into consideration as we continue to improve our services and amenities for our guests.We are also sorry to hear that some of our staff were not as friendly or helpful as you would have expected. This is not the kind of experience that we want our guests to have, and we will ensure that all of our staff are trained and reminded to provide exceptional service to all of our guests.Once again, we apologise for any inconvenience or disappointment caused, and we hope that you will give us another chance to exceed your expectations in the future.Please reach out to me directly to discuss your stay in more detail. rebecca.moumni@ihg.comBest regards,Rebecca Moumni Director of Rooms InterContinental Sorrento

Dear guest,Thank you for taking the time to leave us a 5-star review! We're thrilled to know that you had an enjoyable experience during your stay.If you have any specific highlights or feedback you'd like to share, or if there's anything else we can assist you with, please feel free to let us know. We look forward to the pleasure of welcoming you back for another exceptional stay in the future.Warm regards,Jason BurnettGeneral Manager

Thank you for your review, we're glad to hear that you enjoyed your stay and has a lovely breakfast. We apologise that your room did not meet your needs.In the future, please contact the hotel directly, when making your booking. This will allow our reservations team to understand your needs and recommend a room that is more suitable for you. We have a variety of room types and configurations to suit your requirements and our team would be happy to assist in selecting the perfect room for your stay.Thank you again for your feedback, and we hope to have the opportunity to welcome you back to provide you with a perfect stay.

Thank you for sharing your experience with us. I apologise that the size and view of your room did not meet your expectations during your stay.If you plan on booking a suite for your next stay, please contact the hotel directly to make your booking. This will ensure that we can provide you with the best possible room and view to meet your needs.Thank you again for your review, and we look forward to the opportunity to exceed your expectations in the future.

Dear guest,Thank you for sharing your feedback with us. We're sorry to hear that your experience fell short of your expectations, and we apologise for any inconvenience you may have encountered.Your comments are important to us, and we would appreciate the opportunity to discuss your concerns in more detail. Please reach out to our team at your convenience so that we can address your feedback and work towards ensuring a better experience for our future guests.We value your input and hope to have the chance to make amends and provide you with a more positive stay in the future.Warm regards,Jason BurnettGeneral Manager

Thank you for the positive feedback on our hotel. We strive to provide a comfortable and enjoyable experience for all of our guests and it's great to hear that we met your expectations. We hope you will choose to stay with us again in the future.

We apologise that your experience at our hotel did not meet your expectations. We take all feedback seriously and will use it to improve our service and facilities. We are sorry to hear that you were not satisfied with your stay and we would appreciate the opportunity to make it right for you. We would appreciate it if you could contact us directly with more details about your stay so we can investigate and address any issues. We value your feedback and hope to have the chance to provide you with a better experience in the future.

Thank you for taking the time to review our hotel. We're delighted to hear that you enjoyed your time with us and we will be sure to pass your kind words on to our other departments as well.We look forward to having the opportunity to welcome you back in the near future!

Thank you for taking the time to review our hotel. We take all feedback very seriously. Please reach out to the hotel directly if there is anything more about your experience you would like to discuss. We look forward to having the opportunity to welcome you again soon.We look forward to having the opportunity to welcome you back in the near future!

Thank you for taking the time to provide feedback about your experience at InterContinental Sorrento Mornington PeninsulaI would like to start by apologising to you for not meeting your expectations. We strive to make each stay as pleasant and comfortable as possible, and we will use your comments to provide a better experience in the future.I hope you will give us a chance by staying with us again to show you that your unsatisfactory stay was an exception.Kind regards,

Dear guest,Thank you for sharing your feedback and awarding us a 4-star review. We're pleased to hear that you had a positive experience during your stay.If there are specific areas where you think we could further enhance your experience or any additional comments you'd like to share, please don't hesitate to let us know. Your input is valuable as we continuously strive to improve our guests' experiences.We hope to have the pleasure of welcoming you back in the future for an even better stay.Warm regards,Jason BurnettGeneral Manager

Thank you for taking the time to provide feedback about your experience at InterContinental Sorrento Mornington PeninsulaI would like to start by apologising to you for not meeting your expectations. We strive to make each stay as pleasant and comfortable as possible, and we will use your comments to provide a better experience in the future.I hope you will give us a chance by staying with us again to show you that your unsatisfactory stay was an exception.Kind regards,

Thank you for taking the time to review our hotel. We're delighted to hear that you enjoyed your time with us. We take all feedback very seriously and we will be sure to share your feedback with our restaurants as well.We look forward to having the opportunity to welcome you back in the near future.

Thank you for taking the time to review our hotel. We're delighted to hear that you enjoyed your time with us.We look forward to having the opportunity to welcome you back in the near future!

Thank you for giving us a perfect 10/10 review! We're absolutely thrilled that you had an exceptional experience during your stay with us. Providing top-notch service and ensuring your comfort and satisfaction are our top priorities, and we're delighted that we met and exceeded your expectations.Your positive feedback means the world to us, and we can't wait to welcome you back for another fantastic stay. If there's anything specific you'd like to see or any preferences you have for your next visit, please don't hesitate to let us know. We're here to ensure your future stays are just as amazing as this one.Thank you for choosing us, and we look forward to hosting you again soon!Warm regards,Rebecca MoumniDirector of Rooms