Quest South Melbourne

3.5 star property

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Reviews

8.0 out of 10
Very good

Popular amenities

  • Parking available
  • Gym
  • Free WiFi

Room options

Available filters for rooms
Showing 2 of 2 rooms

Apartment, 1 Bedroom

Highlights

Separate sitting area
Sofa bed - twin
Separate bedroom
Shower/bath combination
  • 40 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed

Two Bedroom Apartment

Highlights

Separate sitting area
Private hot tub
Dishwasher
Washer/dryer
Sofa bed - twin
2 bedrooms
Shower/bath combination
Hairdryer
  • 84 sq m
  • 2 bedrooms
  • Sleeps 5
  • 1 Queen Bed and 2 Twin Beds OR 2 Queen Beds
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About the area

Map
21 Park Street, Melbourne, VIC, 3205

Property amenities

Internet

  • Available in some public areas: Free WiFi

Things to do

  • Gym

Family friendly

  • Cot (surcharge)
  • Rollaway/extra bed (surcharge)

Accessibility

  • No lift

More

  • Smoke-free property

Room amenities

Bedroom

  • Cot (surcharge)
  • Rollaway/extra bed (surcharge)

Bathroom

  • Shower/bathtub combination
  • Towels provided

More

  • Phone
  • Separate sitting area

Policies

Special check-in instructions

This property will place a credit card authorization at check-in for the general deposit. From December 31 to January 1, the authorization increases to AUD 1,000 per stay. The funds are released by the bank within 3-7 business days.

Important information

You need to know

WiFi is limited to 500 MB per day, per apartment. A surcharge applies for additional usage.
Guests who may encounter issues with stairs should contact this property in advance. Elevators are not available.
If you cancel your booking, you'll be subject to the property's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

Property is also known as

Quest South Melbourne Hotel
Quest South Melbourne
Quest South Melbourne Hotel
Quest South Melbourne Melbourne
Quest South Melbourne Hotel Melbourne

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Quest South Melbourne Reviews

Reviews

8.0

Very good

Rating 10 - Excellent. 14 out of 50 reviews
Rating 8 - Good. 26 out of 50 reviews
Rating 6 - Okay. 7 out of 50 reviews
Rating 4 - Poor. 2 out of 50 reviews
Rating 2 - Terrible. 1 out of 50 reviews

8.4/10

Cleanliness

8.4/10

Staff & service

7.6/10

Property conditions & facilities

Reviews

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, room comfort
Hotel was clean and tidy. Booked a 2 bedroom apartment with ensuite and main bathroom, got one without ensuite which was an inconvenience for us. Water pressure was great in morning not so flash at night.
Stayed 4 nights in Jun 2018

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, room comfort
Stayed 2 nights in May 2018

8/10 Good

John

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great location, easy to get to, tram outside door. Two bedroom and one bathroom - well equipped kitchen. Helpful friendly staff. 30 minutes walk to mcg/tennis centre through beautiful gardens. Good wi fi. Would stay again.
Stayed 2 nights in May 2018

8/10 Good

Panos

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great Place to Stay, definitely recommend!!

So close to everything, Tram access like right out front. Heaps of places to go eat, st.kilda road like 100meters away, crown casino nearby 5min taxi. Clean rooms and very helpful staff with great knowledge of the local area and what to do if you’re looking for activities

10/10 Excellent

g, tas

Liked: Staff & service, property conditions & facilities, room comfort

A bit of mound in the bathroom and no complimentar

Great place. Great location. No lift but the set up made up for it
Stayed 5 nights in Nov 2017

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Quest South Melbourne

lovely apartment with great ammenities. location good and service helpful!
Stayed 1 night in Nov 2017

8/10 Good

Sal, melbourne

Liked: Staff & service, property conditions & facilities, room comfort
Disliked: Cleanliness

Close to city

Everything is good. Nice room, easy car park, restaurants around. Don’t recommend Olive Tree restaurant. Pizza across the hotel is good. House keeping not the best. Does not clean mugs or ashtray in balcony. Does not replace toiletries. Only does bed and change towels.
Stayed 1 night in Oct 2017

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, room comfort
Good location, rooms were clean and comfortable. Some fittings were a little tired, e.g. lounge room blinds, and the rooms were starting to look a little worn. Would stay again.
Stayed 2 nights in Jun 2017

8/10 Good

Melissa , B

Liked: Staff & service, room comfort
Room was comfortable and well equipped for our family of 5. Staff very welcoming and helpful. Lolly wrappers under couch cushion does make you question thoroughness of housekeeping. Bathroom extractor fan didn't work, making the bathroom very wet for the duration of our stay. We were woken up at 1am by people leaving an adjacent club pushing our intercom buzzer. This is not the hotel's fault, but worth mentioning if you value a good night's sleep.

4/10 Poor

Verified traveller

Disliked: Property conditions & facilities
No lift, dirty foyer, no check-in, bad bed, bad experience

8/10 Good

Helen, Sydney

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

good proximity to botanic gardens and St Kilda Rd

pleasant stay. close to sports venues (the Australian Open)

8/10 Good

Carolyn, Country travellers

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great location. Close to Msac

Great location close to public transport and sporting facilities. Great for families traveling with teenagers. Close to supermarkets and assorted cafes. Easy walking distance to various tourist attractions.

6/10 Okay

Susan

Liked: Staff & service
Disliked: Room comfort

Convenient but noisy on Weekends.

Our apartment was good value for the four nights and mostly it suited our needs. The paint needs a freshen and the carpet and bathroom could do with a deep clean to get rid of mould/stains but the furnishings were neat and tidy and the daily service was appreciated. Would I stay here again? probably not. The apartments are next door to a cocktail lounge/night club and on Friday & Saturday night the noise was unbearable in the main bedroom. Probably ok if you are out partying but not when children are in bed at 7pm and get up anytime from 530am. The location is good, a quick walk to domain interchange for trams to the city, zoo, St kilda and Nara Thai on the same block was fantastic.

10/10 Excellent

Helen, Warrnambool, Victoria

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Excellent location close to restaurants.

10/10 Excellent

tracey, victoria, australia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Very convenient spot

It was a great spot. For an overnight stay, it was very convenient for us as it was close to cafes/restaurants where we could get dinner and then breakfast quickly.

10/10 Excellent

David, Melbourne VIC

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Excellent facilities

Serviced apartments with modern furnishings. Spacious living area. Full kitchen and laundry facilities. A couple of things to be aware of: no onsite check-in. You must check-in at the nearby Quest apartments in Dorcas Street (less than five minutes walk). Factor that into your arrival and departure plans. Also, there is a long flight of stairs at the building entrance, winding staircases between floors, and no elevator facilities. Something to be aware of if travelling with eg. prams, bicycles.

8/10 Good

Michael

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

10/10 Excellent

bianka, melbourne

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Hotel close to city

The apartment was an amazing experience and I would stay there again how ever the shower head wasn't full pressure and didn't know how to fix it other then that everything went well.

6/10 Okay

Verified traveller

Liked: Cleanliness, staff & service

Convenient location, great Reception staff

We booked an apartment at the Quest South Melbourne but were moved to the Quest on Dorcas when a large group extended their stay and overbooked their apartments. I was told this was an upgrade from 4 to 4.5 star accommodation but didn't really feel that we got an upgrade at all. We went from a sofa bed to an extremely uncomfortable fold out camp style bed, there was no corner spa so we lost out there, and only one bathroom between five women - far from ideal. I was told when they changed my booking that there were Apple adaptors available at Reception if the dock didn't fit my iPod, which it didn't, then was told on the day of our stay no adaptors were available - this meant no music for 18 girls at a gathering prior to us leaving for a hens party, very disappointing! The reason I have given a favourable rating despite all of this, is because I have ranked the attributes as a stand-alone - that is, if I had just booked the apartment to stay in for the night without being moved. The Reception staff were wonderful when it came to notifying us of our guests arriving, and in accommodating us and our needs, I just felt that we were let down by being moved to the other building. It was a lovely apartment, just not what I had been expecting.

6/10 Okay

imac, Canberra

Liked: Cleanliness, staff & service, room comfort
I was sent around the corner to a different building that had lots of stairs and no lift. If you are booking check ahead where they are going to put you.

6/10 Okay

Julie, Victoria

Liked: Cleanliness, staff & service
The apartment was roomy and well laid out. it would be helpful when booking to highlight that check-in is at Quest on Dorcus, especially when you don't have a vehicle. It would also be very useful to have a clear statement that there is no lift and the staircase is in an external courtyard, with limited rain shelter. Noise from rear entertainment venue each night about 10:30-11:00pm.

6/10 Okay

Verified traveller

Liked: Cleanliness, room comfort

Not a good view

Apartment room was noisy & the view to the bins & adult entertainment establishment was a bit dodgy give it was a family room!

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, room comfort
Good location close to transport and restaurants. Clean with great service however some fixtures are a bit worn out.

4/10 Poor

Dwight, Thailand

Liked: Cleanliness
Disliked: Staff & service, property conditions & facilities
Facilities: Bare minimum, no lift; Service: collect keys from elsewhe;

6/10 Okay

Marissa, Australia - NSW - Regional NSW

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities