Mělnické Vtelno Hotels

"Room was nice, well appointed and very clean!"

"location is quite far out of prague center, about 30-45 minutes on Metro and 45-60 by tram. Check in was slow and staff didn't really seem to know what they were doing. I did try the self check in machine but they didn't work. In the morning using the lift was a disaster, sometimes talking up to 15 minutes to get from room to reception. The place was so busy that when u was leaving I couldn't get out the door! There was a large group who decided to block the door and nobody could get past. I bought late check out. First time I tried to get back into the room the key didn't work. Back down 18 floors on the slowest lift in the world. I went back later just before I was due to checkout and the key didn't work. I stood in a queue, 5 members of staff ignored me.. they walked past, chatted to each other and eventually I had to interrupt. They key eventually was reactivated and after the door journey back up... the key didn't work. AGAIN! I was told it was because it was last checkout time... yes, because the key didn't work! Another return trip on the slowest lift and finally it worked. You could excuse things like this if the price reflects the service. Staff all seemed very young and not well trained or knowledgeable and room was not good value."

"1. This is my first time booking a hostel place. I was shock that male gender was shared our room. Maybe because we never had a hostel in states. 2. Need extra hook in shower area to hang our clothes."

"Large, clean and very nice and well-equipped room. Bed was very comfortable; breakfast was very good with many choices and options. There is a shopping mall next by and good transportation to the city center (although it's a bit far). VfM in the weekend was just excellence!"

"Most staff was curt. 1 man was friendly. The hotel had no A.C it ceiling. The room was stuffy. The bed was not comfortable at all."

"We can't turn on the AC in the room. There was a big noise in the room whenever somebody turn on their water faucet. "

"Very nice staff and the hotel has potential but it is in need of some repairs as the rooms do look a little neglected, e.g., not the cleanest, air conditioning leaking water when being used, broken floors, etc.."

"The only things I would change are: 1. Have better lighting in the room. We like to read at night and it was impossible. 2. The music in the common areas. Too loud and constant."

"Modern room excellent facilities the only thing i missed was a fridge from the room."