Chicago Hotel Guide - Memorial Park hotels in Chicago, United States of America.

"Way to much construction..can’t sleep in the morning..they need to tell guests this when booking and at check in "

"I am writing to formally dispute a series of unauthorized charges following my stay at the Crowne Plaza Lombard Downers Grove from March 27 to March 29, 2026. My rooms were prepaid via Expedia (Itineraries #73400939577096 and #73401902913251) for a total of $539.26. However, my bank statement currently shows four additional pending transactions from your property totaling $526.28 ($314.60, $105.84, $55.84, and $50.00). These charges were never disclosed, authorized, or explained at any point during my stay. Beyond the financial discrepancy, the quality of service was unacceptable: One bathroom was filthy upon arrival, and the plumbing in the walls knocked loudly for the duration of the three-day stay. On Saturday, while we were napping, front desk staff woke us up to blame my sleeping son for a noise complaint. Despite our own complaints about children running in the halls and beating on doors, your staff refused to review security footage and instead threatened us with fees. Staff refused to help when after midnight, there were a dozen people in the hallway, trying to get into rooms they didn’t reserve. One, actually vomited in the hallway. The stress of this stay was compounded by a medical emergency. On the morning of my last day, I suffered a stroke. After my children were picked up, I utilized self-checkout to go immediately to the hospital. I had intended to book two rooms at your location on alternating weekends for the next two years, plus holiday breaks. "

"Don't stay there"

"Loved our stay!"

"Great location, easy parking, fast elevators, and very friendly staff."

"Everything Was Perfect "

"The property is undergoing a renovation. Room was completely re-done and clean. Staff was helpful. Breakfast was good and offered a wide variety of foods."

"Thank you! We had a great stay. The house is conveniently located within easy walking distance of Wheaton College and a little longer, but very easy, walk to downtown Wheaton. Everything was clean and as described. This is our second stay and we have already booked again!"

"I had an amazing stay at this Luxury Home—everything exceeded my expectations from start to finish. The home was absolutely beautiful, spotless, and exactly as pictured (if not better). The attention to detail in the design and decor made it feel like a high-end retreat. Every room was comfortable, spacious, and thoughtfully put together, making it perfect for relaxing or hosting a small gathering.The amenities were top-tier—fully equipped kitchen, cozy living spaces, and a peaceful atmosphere that really made me feel at home. The beds were incredibly comfortable, and everything was clean and well-maintained. You can tell a lot of care goes into keeping this place in excellent condition.What truly made the experience stand out was the host, Melissa. She was exceptional—very responsive, friendly, and professional. She made the entire process smooth and stress-free, from booking to check-out. Melissa went above and beyond to make sure we had everything we needed and checked in to ensure our stay was perfect.If you’re looking for a luxury experience with a host who genuinely cares about your comfort, this is the place to book. I would definitely stay here again and highly recommend it to anyone looking for a 5-star (really 10-star) experience!"