Indoor pool, outdoor pool, open 10:00 AM to 8:00 PM, pool loungers
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Reviews of Santa Ponsa Fontenille Menorca

3.5 out of 5
Santa Ponsa Fontenille Menorca
Carretera Llucalari, Alayor, Menorca

Reviews

9.0

Wonderful

Rating 10 - Excellent. 3 out of 6 reviews" "
Rating 8 - Good. 3 out of 6 reviews" "
Rating 6 - Okay. 0 out of 6 reviews" "
Rating 4 - Poor. 0 out of 6 reviews" "
Rating 2 - Terrible. 0 out of 6 reviews" "

9.8/10

Cleanliness

9.8/10

Staff & service

8.8/10

Amenities

9.4/10

Property conditions & facilities

8.0/10

Eco-friendliness

Reviews

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Perfect surroundings with minor glitches
Santa Ponsa is gorgeous: the buildings, the rooms, the grounds are all stunning. The setting is perfect. I cannot stress this enough. It's a perfect place to unwind. There were some glitches throughout our weekend stay, however. These are small, but for the price paid, they should be ironed out: shower temperature fluctuated a lot between very cold and scalding. It wasn't enough to complain about, but it was an irritation. The spa pool was lovely, but the hammam never quite heated up and the sauna smelled acrid when water was added to the rocks forcing us to leave. The restaurant was good but not quite good enough for the price, and lunch options were limited (a pastrami sandwich was 18 euros!). There was a LOT of confusion in booking spa treatments, but the spa staff did a fantastic job. All staff were incredibly lovely, always helpful and a an absolute pleasure to interact with. And the absolute best part was the grounds. They are idyllic with perfect country walks extending below the fruit terraces. My evaluation is that the conditions are in place to have an absolutely five star experience, but elements do need to be ironed out to achieve that fully.
Stayed 2 nights in Apr 2022
Response from . on 14 Apr 2022
Dear Guest, Thank you very much for taking the time to send us your comments regarding your recent stay with us. We are pleased that you have enjoyed your stay with us. I have taken notes on your comments and will make all necesary actions to correct the details that you have mentioned and brought to our attention. I hope to have the pleasure to welcome you again in Santa Ponsa. Very best regards The Direction.

8/10 Good

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Lovely property, but the grounds are still under construction.
Stayed 1 night in Aug 2019

10/10 Excellent

Alain

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Oct 2023
Response from Muchas gracias on 14 Oct 2023
Cher Monsieur, Nous vous remercions davoir pris le temps de nous laisser votre commentaires. Nous sommes ravis de voir que votre séjour se soit bien passé. Nous restons á votre disposition. Très cordialement

8/10 Good

Laury

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
c est une belle decouverte le personnel a l ecoute et tres réactif dommage que les infos sur les possibilité d activites be soit pas données..cours de cuisine ,de sport ,vélo a disposition... petit dejeuner top piscine extérieure a revoir je conseille
Stayed 4 nights in May 2021

10/10 Excellent

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Simplemente perfecto
Stayed 1 night in May 2021

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great environment good service excellent food i will be back
Stayed 3 nights in Aug 2019