Cleveland Hotel Guide - Mentor Marsh - Carol H. Sweet Nature Center hotels in Cleveland, United States of America.

"Staff was always willing to help and always had wonderful attitude. "

"The rooms were very clean. The staff at front desk was friendly. They closed breakfast up 20 minutes early which was a bummer since we had a busy morning and were hoping to get back for breakfast and were disappointed to hear that closed early. Everything else was wonderful though, the bathroom was very clean and the fitness center was nice and also clean."

"The breakfast was amazing. The staff could be more active. I had to wait for her to finish her cell phone ralking with friends before checking in"

"Everything was great "

"Beautiful, lodge was very clean and staff was very friendly. Definitely will go back "

"I was booked for a king size bed. However, room 133 is a queen size bed. "

"The gentleman that checked us in was friendly. The room was a little dirty with stains on the ceiling and walls. The shower drain was clogged. The biggest issue was the visitors upstairs were extremely loud. I’m guessing this is a typical expectation from the hotel because they have you sign a waiver on the weekend saying you will be kicked out if you are too loud. "

"The room wasn't as clean as previous stays here. The staff is always friendly. It is nice to be able to park right next to our room. "

"Hold fee for room is ridiculous… Rooms are small and staff are rude. Told us pool open till 11. We went to the pool at 945 and the front desk person rudely told us the pool was closed and asked why she just said I said it was closed. I will be going back to the Holiday Inn express.. "