Search Cottages in Mercer

"The staff were all excellent. From the door greeter to the check in staff and the parking monitor. The room was nice and it was the perfect walking distance to our concert venue. We would stay again."

"Very unpleasant encounter with incompetent clerks at the front desk . . . When we asked about the availability of an accessible room, we were not told the truth, and then we were charged for two rooms instead of one! "

"Lovely"

"The free breakfast was super weak. Just juice and cereal and a bit of bread. Everything else was good. Pool is new and re-done. Staff is friendly "

"there is no elevator – that was so surprising! There’s a small workout room which was sufficient, and our room was clean and quiet."

"At this price point, just about all you could ask. Clean, spacious room, very friendly, helpful staff, and best of all the pool and whirlpool were open until midnight. The breakfast was pretty sparse, as these things have become at all similar hotels. But a good stay and decent value for the price."

"I went there for the pool and the pool was great. The hot tub was currently out of order which isn't that big of a deal because the pool was awesome. But from the moment we got there things just weren't right. When we got into our room we opened the pull-out couch and it was full of crumbs and dirt. Then we got the pull out linens and there were yellow stains on them and they were obviously not clean. We called the front desk to ask for another one and they brought us a little sheet thingy that had no warmth. Then we decided to go to the restaurant. We waited quite a while until someone came to see us and then we sat as the only people in the empty restaurant. The waitress was very kind and did her best to help us and made every accommodation. However, certain parts of the meals that we tried to order on the menu were not available. Then there were several flies in the oil in our oil and vinegar. Then when our meals did come they did not include all the ingredients that had been listed in the description. There was mold in the the creases of the inside of the shower. And the room was neat and tidy but was clearly run down stained wallpaper etc."

"Nice rooms. Pleasant and helpful staff. Would stay again. Convenient to highways and the outlets. "

"Basic stay - nothing fancy! "