El Reno Hotel Guide - Mercy Hospital El Reno hotels in El Reno, United States of America.

"This is our new place to stay while visiting family."

"Staff was wonderful. "

"Good: polite and professional staff, clean room, comfortable bed, well-functioning in-room air conditioner, free wifi strong enough for online gaming, decent free breakfast Not-so-good: housekeeping staff raiding the guest breakfast bar more than an hour before it should be closed, some troubled people living in the hotel long-term and hoarding luggage carts in their rooms and not keeping tidy, only one working ice machine"

"The location, parking and atmosphere in the lobby was unsettling And the TV cable had been taped an didn't work At All"

"New beautiful hotel. Good value. Friendly staff."

"Everything was good"

"The breakfast menu was okay. The room was kind of warm but when we turned the air conditioner on although we had to turn it down pretty low it did eventually cool off"

"Problems with booking, staff was zero help. Refused to resolve my issues. Once I arrived I understood why,the property speaks for itself."

"Rating is very misleading, this is not a “very good” hotel. Although the hotel advertises a no-smoking policy, the moment we walked into the room it smelled strongly of weed and smoke. The condition of the room was very concerning, there were burn marks on the bed sheets and curtains, and visible stains throughout. There was also an unknown brown substance on the wall, which was unsettling. Several things were broken or not functional. The refrigerator door handle was damaged, and the bathroom door would not close or lock, which made the stay feel uncomfortable and inconvenient. Overall, the room appeared unclean despite what seemed like an attempt to tidy it up. We did not feel comfortable staying and chose to leave immediately, losing money in the process. The only positive part of the experience was the front desk staff member, who was kind and provided good customer service. Unfortunately, I would not stay here again and would not recommend this property."