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"Older hotel kept up reasonably well."

"It was good for a quick one night stay for a college open house. Breakfast was ehh - our room was so outdated, pool was cloudy and it was so noisy in the hotel and outside. We did like the location otherwise and the staff were great! It’s expensive for what we got but it worked. Next time I would pay a little more for a more updated hotel"

"Cleaniness "

"I didn’t get any help coming or going with my luggage. I never even saw anyone to help."

"The “breakfast menu” like all available food, consists of packaged items (including yogurt and cut fruit) in a refrigerator case. It’s okay for a grab and go ( the urn for free coffee was empty) but not for a sit down and eat meal. Front desk staff are always friendly and helpful. This is a good, clean, simple hotel that delivers comfortable beds at a reasonable price in downtown New Haven. No frills."

"Good"

"Yes,breakfast was fresh and the the attendant was ver friendly and eager to help"

"The hotel was very dated, the room looked like it was from 1970 “ yes I’m old enough to remember 1970) the rug was bunched up in a tripping hazard in many places in the center of the room. The bedspread had pools in it and looked like it’s been worn out for 10 years the couch I wouldn’t even sit on.. I would expect to see this room at a red roof in and not where I paid $200 with tax and all included. During checkout couldn’t even tell the front desk personnel because she was talking to her girlfriend on the phone the entire time and never asked me a single question.. Very disappointed . I would absolutely never stay there again"

"Convenient location and clean"