Merrimack Valley Hotel Guide - Hotels with Bar in Merrimack Valley, United States of America

"Clean room . Easy parking . "

"When I checked in after unloading, went to use the bathroom and the toilet seat had urine and pubic hair on it. I went down to front desk and they moved me right away. The room was clean the second time. The price was affordable and the women who was working when I checked out was very nice to deal with. "

"Can’t get coffee until 730 on the weekends did not get our room refreshed asked for clean towels said they couldn’t give us clean towels because they were shortstaffed. Other than that. It was a delightful day. Breakfast was pretty good."

"Definitely need improvement in the rooms. A handle on the dresser was broken and thus the drawer was unusable. Had a thermostat in the room, but it was not hooked up at all. There were people partying in the hotel until 2:00 a.m. with music blasting throughout the entire hotel, but there was no response or action taken by hotel staff."

"The issue I ran into was brown water coming out of the faucets on the last day I was there. I was told that there was some kind of maintenance going on (no warning given to the guests) and that the water was fine, but I did not trust it. That issue should have been handled better."

"Everything great !"

"The hotel was very busy so front desk staff had a hard time keeping the lobby and coffee area stocked and clean. Not sure why they thought it was beneath them to empty overflowing trashcans or organize the snack area. A dog had an accident in the only elevator on the property so that didn't help. They just needed more staff."

"This is a revamped older property. The rooms are very nice, Evan the front desk attendant was very friendly and accommodating. The common areas are "ok" Breakfast is soso. Good location and good value in my opinion. I will stay here again."

"We were assigned a room with a toilet that would not flush. We reached out to staff -- within five minutes of entering the room -- and advised of the issue. After being unable to resolve the issue we were told that we'd have to changed rooms, but 15 minutes later were told there were no rooms, and the solution was to leave a plunger and tell us to repeatedly keep trying to flush and it would eventually work. We had checked in very late at night so we waited until the morning to deal with staff about how they would make this situation right (thankfully we were only staying one night), and the front desk said they were unable to offer any compensation (despite being told the evening before to talk to them in the morning). I had to insist that she show me the log documenting that they sent service and were unable to fix it as that was the only proof we had. There was no apology, and the front desk staff member was rude and dismissive. Breakfast was adequate, and the rooms would have been sufficient had we had a working toilet, although the layout is a bit odd with the sink outside the main bathroom yet no towels rack/towels, et cetera, which makes the area pretty useless. The entrance to the parking lot is difficult to spot late at night and poorly lit, although once you're in the main lot it is fine. "