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"My husband and I went for our honeymoon. When we booked our stay we weren’t aware the resort was still closed due to the hurricane. We mentioned to them we were going for our honeymoon and were promised something special which didn’t happen. Out of 3 elevators for the buildings that were open, only 2 of them worked sometimes. One night all three elevators were out of order and we had to walk up seven flights of stairs to our room at the end of the night. We spent two and a half days without WiFi, and no we weren’t there for WiFi but would’ve at least enjoyed some background noise on the tv before bed. The buffet food for breakfast, lunch, and dinner were cold and the fruit unfortunately you could tell came out of a can which was disappointing. However, eating at the restaurants that was only available through reservation was amazing! My husband and I feel like the staff were pressured to open so soon prior to being ready to open. We do not blame the staff for trying so hard because they truly were so nice and helpful. There is also no beach right off the property unless you walk all the way to another resort. We may give this resort another chance later in the future after having some time of being open, but not having an actual beach is unfortunate. P.S. Check in for almost everyone was about a 3 hour wait after the posted 1PM check in time."

"Little Savoy in Runaway Bay, St. Ann was a major disappointment. The property appears poorly maintained and in serious need of renovation. The hot water was unreliable, the toilet did not flush properly, the mattress was extremely uncomfortable, and the sheets were old and worn. Cleanliness was also a major issue, with roaches in the bathroom, dirt under the sink and in the closet, and even dog feces near the patio/dining area. Check-in was frustrating, as I had to wait outside in the rain for quite some time before being let in. The only positive part of my stay was the massage service, which was very good. Runaway Bay is a beautiful area, but this property needs to close temporarily, clean thoroughly, renovate, and improve guest service. Unfortunately, I would not stay here again."

"Clean renovated room, super friendly helpful staff, quiet atmosphere. Air conditioning was super good."

"The staff was excellent, made us feel welcomed and always checking in on us to see if we're ok. Shout out to the front desk for upgrading my room so that I didn't have to share bed with my mom. Shout out to the kitchen/dining staff also for making my mom's birthday special ❤️ "

"Location and healthy breakfast showcasing local produce. Great staff."

"Cardiff was excellent to me. the food was great the customer service was out if this world excellent. No where in Jamaica have i gotten such great customer service. i enjoyed my stay and planning to do it again in december when i visit."

"Property was amazing, staff amazing, we had Pops as a driver and he’s highly recommended to request he knows so much about Jamaica and it’s almost like a tour driving to and from the airport Only thing I have is only 1 restraint open for dinner, they could rotate the menus or have more specials, same thing every night Besides the food we will be back for sure, so relaxing and beautiful environment!!!! 5 stars!!"

"Yes. Very clean "

"I would never recommend this property. It is dated and worn out. The food was terrible and yet somehow everything tasted the same. We couldn’t even try some of the restaurants on property because they were either closed or no reservations available. The 2 hot tubs we saw were filthy and damaged. Snorkeling from the beach was literally the only redeeming quality for this resort. This experience was so bad that I wouldn’t trust any Couples Resort moving forward. If you are looking for a quiet and romantic experience, this is not the property for you…LOUD music every single night late into the night. The beach was dirty. There really was nothing good about this place aside from what we got to see while snorkeling just beyond the beach area. "