At the check in , the manager, Javier insisted in having my personal data through the on line application. Only after having explained several times that I was very tired, we received the room key. The room did not correspond at all with the one shown at the of fer at Hotels.com. It was below the roof were one hardly could stand. The manager, Javier acts very politely but does not accept any discrepancy, and even became agressive and insulted me when I did not accept his request to increase the already agreed room price. His argument was that for the last day, other rate should apply. As he had not informed before, I refused to pay the 15€. My surprise was that the politeness turned into threats and insults.